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TagandPassare encrypted contactless access devices for managing the security modes of the Ajax system. They have the same functions and differ only in their body: Tag is a key fob, and Pass is a card.
Tag and Pass allow you to manage an object's security without an account, access to the Ajax app, or knowing the password - all it takes is activating a compatible keypad and putting the key fob or card to it. The security system or a specific group will be armed or disarmed.
To quickly and securely identify users, KeyPad Plus uses the DESFire® technology. DESFire® is based on the ISO 14443 international standard and combines 128-bit encryption and copy protection.
Tag and Pass usage is recorded in the events feed. The system administrator can at any time revoke or restrict the access rights of the contactless identification device through the Ajax app.
Tag and Pass can work with or without user binding, which affects the notification texts in Ajax app and SMS.
With user binding
Theusernameis displayed in the notifications and events feed
Without user binding
Thedevice nameis displayed in the notifications and events feed
Tag and Pass can work with several hubs at the same time. The maximum number of hubs in the device memory is 13. Keep in mind that you need to bind a Tag or Pass to each of the hubs separately through the Ajax app.
The maximum number of Tag and Pass devices connected to a hub depends on the hub model. At the same time, the Tag or Pass does not affect the total limit of devices on the hub.
Hub model
Number of Tag and Pass devices
Hub Plus
99
Hub 2
50
Superior Hub Hybrid (2G)/(4G)
50
Hub 2 Plus
200
One user can bind any number of Tag and Pass devices within the limit of contactless identification devices on the hub. Keep in mind that devices remain connected to the hub even after all keypads have been removed.
Sending events to the monitoring station
The Ajax security system can connect to the monitoring station and transmit events to the CMS viaSurGard (Contact-ID),SIA (DC-09), ADEMCO 685, and other proprietary protocols. A complete list of supported protocols isavailable here.
When a Tag or Pass is bound to a user, arm and disarm events will be sent to the monitoring station with the user ID. If the device is not bound with the user, the hub will send the event with the device identifier. You can find the device ID in theStatusmenu.
Adding to the system
The devices are incompatible with the hub type ofHub, third-party security central panels, andocBridge Plusand uartBridgeintegration modules. Pass and Tag only work with KeyPad Plus keyboards.
Before adding a device
Install the Ajaxapp. Create anaccount. Add a hub to the app and create at least one room.
Make sure that the hub is on and has access to the internet (via Ethernet cable, Wi-Fi, and/or mobile network). You can do this in the Ajax app or by looking at the hub logo on the front panel - the hub lights white or green when connected to the network.
Make sure the hub is not armed nor updates by looking at its status in the Ajax app.
Make sure a compatible keypad with DESFire® support is already connected to the hub.
If you want to bind a Tag or Pass to a user, make sure that the user's account has already been added to the hub.
Only a user or PRO with administrator rights can connect a device to the hub.
How to add a Tag or Pass to the system
Open the Ajax app. If your account has access to multiple hubs, select the one to which you want to add a Tag or Pass.
Go to theDevices tab.
Make sure thePass/Tag Readingfeature is enabled in at least one keypad settings.
ClickAdd Device.
From the drop-down menu, selectAdd Pass/Tag.
Specify the type (Tag or Pass), colour, device name, and name (if necessary).
ClickNext. After that, the hub will switch to the device registration mode.
Go to any compatible keypad withPass/Tag Readingenabled, activate it - the device will beep (if enabled in the settings), and the backlight will light up. Then press thedisarming key . The keypad will switch to the access device logging mode.
Put Tag or Pass with the wide side to the keypad reader for a few seconds. It is marked with wave icons on the body. Upon successful addition, you will receive a notification in the Ajax app.
If the connection fails, try again in 5 seconds. Please note that if the maximum number of Tag or Pass devices has already been added to the hub, you will receive a corresponding notification in the Ajax app when adding a new device.
Tag and Pass can work with several hubs at the same time. The maximum number of hubs is 13. Keep in mind that you need to bind devices to each of the hubs separately through the Ajax app.
If you try to bind a Tag or Pass to a hub that has already reached the hub limit (13 hubs are bound to them), you will receive a corresponding notification. To bind such a Tag or Pass to a new hub, you will need to reset it (all data from tag/pass will be erased).
Selection of security modes and groups that can be managed by this Tag or Pass.
The field is displayed and active if Tag or Pass is not associated with the user
Active
Allows you to temporarily disable Tag or Pass without removing the device from the system
User Guide
Opens the Tag and Pass User Manual in the Ajax app
Unpair device
Removes Tag or Pass and its settings from the system.
There are two options for removing: when Tag or Pass is placed nearby, or access to it is absent.
If Tag or Pass is nearby:
Start the device removal process.
Go to any compatible keypad and activate it.
Press the disarming key . The keypad will change to access devices removal mode.
Bring the Tag or Pass to the keypad reader. It is marked with wave icons on the body. Upon successful removal, you will receive a notification in the Ajax app.
When you delete a Tag or Pass in this way, they disappear from the list of hub devices in the application.
If Tag or Pass is not available:
Start the device removal process.
Select theDelete without pass/tagoption and follow the app's instructions.
In this case, the hub is not deleted from the Tag or Pass memory. To clear the device's memory, you will need to reset it (all data will be deleted from the device).
Binding a Tag or Pass to a user
When a Tag or Pass is linked to a user, it fully inherits the rights to manage the user's security modes. For example, if a user was able to manage only one group, then the bound Tag or Pass will have the right to manage only this group.
One user can bind any number of Tag or Pass devices within the limit of contactless identification devices connected to the hub.
User rights and permissions are stored in the hub. After being bound to a user, Tag and Pass represent the user in the system if devices are bound to the user. Therefore, when changing user rights, you do not need to make changes to the Tag or Pass settings - they are applied automatically.
To bind a Tag or Pass to a user, in the Ajax app:
Select the required hub if there are several hubs in your account.
Go to theDevices menu.
SelectPasses/Tags.
Select the required Tag or Pass.
Click on the to go to settings.
Select a user in the appropriate field.
ClickBackto save the settings.
When the user-to whom Tag or Pass is assigned-is deleted from the hub, the access device can not be used to manage security modes until not assigned to another user.
Temporarily deactivating a Tag or Pass
The Tag key fob or the Pass card can be temporarily disabled without removing them from the system. A deactivated card cannot be used to manage security modes.
If you try to change the security mode with a temporarily deactivated card or key fob more than 3 times, the keypad will be locked for the time set in the settings (if the setting is enabled), and corresponding notifications will be sent to the system users and to the security company monitoring station.
To temporarily deactivate a Tag or Pass, in the Ajax app:
Select the required hub if there are several hubs in your account.
Go to theDevices menu.
SelectPasses/Tags.
Select the required Tag or Pass.
Click on the to go to settings.
Disable theActiveoption.
ClickBackto save the settings.
To reactivate Tag or Pass, turn on theActiveoption.
Resetting a Tag or Pass
Up to 13 hubs can be bound to one Tag or Pass. As soon as this limit is reached, binding new hubs will only be possible after completely resetting the Tag or Pass.
Note that resetting will delete all settings and bindings of key fobs and cards. In this case, the reset Tag and Pass are only removed from the hub from which the reset was made. On other hubs, Tag or Pass are still displayed in the app, but they cannot be used to manage the security modes. These devices should be removed manually.
When protection against unauthorized access is enabled, 3 attempts to change the security mode with a card or key fob that has been reset in a row block the keypad. Users and a security company are instantly notified. The time of blocking is set in the device settings.
To reset a Tag or Pass, in the Ajax app:
Select the required hub if there are several hubs in your account.
Go to theDevices menu.
Select a compatible keypad from the device list.
Click on to go to settings.
Select thePass/Tag Resetmenu.
Go to the keypad with pass/tag reading enabled and activate it. Then press thedisarming key . The keypad will change to the access device formatting mode.
Put the Tag or Pass to the keypad reader. It is marked with wave icons on the body. Upon successful formatting, you will receive a notification in the Ajax app.
Use
The devices do not require additional installation or fastening. The Tag key fob is easy to carry with you thanks to a special hole on the body. You can hang the device on your wrist or around your neck, or attach it to the key ring. The Pass card has no holes in the body, but you can store it in your wallet or phone case.
If you store a Tag or Pass in your wallet, do not place other cards next to it, such as credit or travel cards. This may interfere with the correct operation of the device when attempting to disarm or arm the system.
To change the security mode:
Activate KeyPad Plus by swiping over it with your hand. The keypad will beep (if enabled in the settings), and the backlight will light up.
Put the Tag or Pass to the keypad reader. It is marked with wave icons on the body.
Change the security mode of the object or zone. Note that if theEasy armed mode changeoption is enabled in the keypad settings, you do not need to press the security mode change button. The security mode will change to the opposite after holding or tapping Tag or Pass.
Tag and Pass can participate in two-stage arming, but cannot be used as second-stage devices. The two-stage arming process using Tag or Pass is similar to arming with a personal or general keypad password.
Tag and Pass are encrypted contactless access devices for managing the security modes of the Ajax system. They have the same functions and differ only in their casing: Tag is a key fob and Pass is a card.
Pass and Tag work only with KeyPad Plus and KeyPad TouchScreen.
Buy Tag Buy Pass
Appearance
Pass
Tag
Operating principle
Tag and Pass allow you to manage the security of an object without an account, access to an Ajax app or password knowledge - just activate a compatible keypad and hold a fob or card up to it. The security system or a specific group will be switched on or off.
KeyPad Plus uses DESFire® technology to quickly and securely identify users. It is based on the international standard ISO 14443 and combines 128-bit encryption and copy protection.
Tag and Pass usage is recorded in the event stream. The system administrator can revoke or restrict access rights to the device at any time via the Ajax application.
Account types and rights
With user binding - the username is displayed in notifications and in the event stream. Without user binding - the device name is displayed.
Interoperability with hubs
The maximum number of hubs per device is 13. For each hub, the device must be connected separately via the Ajax app.
Hub model
Number of Tag and Pass devices
Hub Plus
99
Hub 2
50
Superior Hub Hybrid (2G/4G)
50
Hub 2 Plus
200
Sending events to a security station
The Ajax system can send events to the CMS using SurGard (Contact-ID), SIA (DC-09), ADEMCO 685 and other protocols.
If the device is bound to a user - sent with the user ID. If the device is not bound - sent with the device ID.
Connection to the system
Devices are not compatible with Hub , third party hubs and ocBridge Plus and uartBridge modules. Only works with KeyPad Plus keypads.
Before connecting:
Install the Ajax app and create an account.
Connect the Hub and create a room.
Make sure the hub is online and not in armed mode.
Add a DESFire® -enabled keyboard to the hub.
Device statuses
Parameter
Value
User
The username to which the Tag or Pass is associated. If no binding - Guest
Active
Device status.
Identifier
Device ID sent to CMS
Device setup
Parameter
Value
Select device type
Tag or Pass
Colour
Black or white
Device name
Visible in list, SMS and notifications (12 Cyrillic or 24 Latin characters)
User
Select the user to associate the device with
Security management
Groups and modes that can be managed by the device
Active
Allows you to temporarily deactivate the device without wiping
User Guide
Opens the manual in the Ajax app
Disconnect the device
Remove device from system
Connecting to a user
Once a device is assigned to a user, it inherits all its security management rights.
Temporary deactivation
You can temporarily deactivate a device without removing it from the system. A deactivated device cannot change security modes.
Reset
Up to 13 hubs can be associated with a single device. When the limit is reached, a reset is required - this deletes all data on the device.
Usage
The Tag is comfortable to wear on your keys, on your wrist or around your neck. The Pass Card can be placed in a wallet or pouch.
Security mode change
Activate the keypad with your hand, bring the Tag or Pass close to the reader and change the security mode.
Maintenance
Tag and Pass do not require batteries or maintenance.
Set
Tag or Pass - 3/10/100 pcs (depending on set)
Quick Start Guide
Warranty
Ajax Systems Manufacturing products are guaranteed for 2 years from the date of purchase.
If the device does not work properly, please contact technical support first.
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Technical specifications
Tag
Parameter
Value
Device type
Contactless key fob
Material
Plastic
Dimensions
37 × 25 × 6 mm
Weight
7 g
Operating temperature
-10 °C to +40 °C
Colour
Black, white
Compatibility
Only with KeyPad Plus, KeyPad TouchScreen
Max. Number of hubs in memory
13
Security
DESFire® (ISO 14443, 128-bit encryption)
Power supply
Not required (without battery)
Pass
Parameter
Value
Device type
Contactless card
Material
Plastic
Dimensions
86 × 54 × 1 mm
Weight
6 g
Operating temperature
-10 °C to +40 °C
Colour
Black, white
Compatibility
Only with KeyPad Plus, KeyPad TouchScreen
Max. Number of hubs in memory
13
Security
DESFire® (ISO 14443, 128-bit encryption)
Power supply
Not required (without battery)
Kit
Tag or Pass - 3/10/100 pcs (depending on kit)
Quick Start Guide
Warranty
Ajax Systems Manufacturing Ltd products are guaranteed for 2 years from the date of purchase.
If the device does not work properly, contact technical support first - most problems are solved remotely.
AJAX Wireless security motion detector MotionProtect Black
SKU: 367304849
€58,77€74,96
Unit price
Wireless motion detector MotionProtect , which can be connected to the Ajax security center. Notifies the user of an intrusion. The detector should be installed on the wall opposite the door or other place where it is possible to break into. Tamper alarm - you will receive a notification if someone tries to remove the detector. Battery life 5 years .
The detector does not react to animals up to 20 kg and 50 cm. Passive infrared detection algorithm that reduces the number of false alarms. The detector adjusts its sensitivity depending on the ambient temperature to work effectively in cold and warm weather.
Ready to work right out of the box - the battery is installed inside, it just needs to be installed on the bracket that comes with the detector.
Operating temperature: from -10°С to +40°С
Size: 110 × 65 × 50 mm
Weight: 96 years
There is no warranty for the batteries.
The installation instructions are available in the Ajax app, which will open by scanning the QR code of the detector at the time of installation. Easy installation and connection to the Ajax central Hub.
Available for pickup at
Out of stock at
Added to compare
Reached count_product-product limit
Added to compare
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Ajax Tag Contactless key fob for KeyPad Plus (10pcs) black
SKU: 367308947
€58,77€74,96
Unit price
Tag and Pass user manual
TagandPassare encrypted contactless access devices for managing the security modes of the Ajax system. They have the same functions and differ only in their body: Tag is a key fob, and Pass is a card.
Tag and Pass allow you to manage an object's security without an account, access to the Ajax app, or knowing the password - all it takes is activating a compatible keypad and putting the key fob or card to it. The security system or a specific group will be armed or disarmed.
To quickly and securely identify users, KeyPad Plus uses the DESFire® technology. DESFire® is based on the ISO 14443 international standard and combines 128-bit encryption and copy protection.
Tag and Pass usage is recorded in the events feed. The system administrator can at any time revoke or restrict the access rights of the contactless identification device through the Ajax app.
Tag and Pass can work with or without user binding, which affects the notification texts in Ajax app and SMS.
With user binding
Theusernameis displayed in the notifications and events feed
Without user binding
Thedevice nameis displayed in the notifications and events feed
Tag and Pass can work with several hubs at the same time. The maximum number of hubs in the device memory is 13. Keep in mind that you need to bind a Tag or Pass to each of the hubs separately through the Ajax app.
The maximum number of Tag and Pass devices connected to a hub depends on the hub model. At the same time, the Tag or Pass does not affect the total limit of devices on the hub.
Hub model
Number of Tag and Pass devices
Hub Plus
99
Hub 2
50
Superior Hub Hybrid (2G)/(4G)
50
Hub 2 Plus
200
One user can bind any number of Tag and Pass devices within the limit of contactless identification devices on the hub. Keep in mind that devices remain connected to the hub even after all keypads have been removed.
Sending events to the monitoring station
The Ajax security system can connect to the monitoring station and transmit events to the CMS viaSurGard (Contact-ID),SIA (DC-09), ADEMCO 685, and other proprietary protocols. A complete list of supported protocols isavailable here.
When a Tag or Pass is bound to a user, arm and disarm events will be sent to the monitoring station with the user ID. If the device is not bound with the user, the hub will send the event with the device identifier. You can find the device ID in theStatusmenu.
Adding to the system
The devices are incompatible with the hub type ofHub, third-party security central panels, andocBridge Plusand uartBridgeintegration modules. Pass and Tag only work with KeyPad Plus keyboards.
Before adding a device
Install the Ajaxapp. Create anaccount. Add a hub to the app and create at least one room.
Make sure that the hub is on and has access to the internet (via Ethernet cable, Wi-Fi, and/or mobile network). You can do this in the Ajax app or by looking at the hub logo on the front panel - the hub lights white or green when connected to the network.
Make sure the hub is not armed nor updates by looking at its status in the Ajax app.
Make sure a compatible keypad with DESFire® support is already connected to the hub.
If you want to bind a Tag or Pass to a user, make sure that the user's account has already been added to the hub.
Only a user or PRO with administrator rights can connect a device to the hub.
How to add a Tag or Pass to the system
Open the Ajax app. If your account has access to multiple hubs, select the one to which you want to add a Tag or Pass.
Go to theDevices tab.
Make sure thePass/Tag Readingfeature is enabled in at least one keypad settings.
ClickAdd Device.
From the drop-down menu, selectAdd Pass/Tag.
Specify the type (Tag or Pass), colour, device name, and name (if necessary).
ClickNext. After that, the hub will switch to the device registration mode.
Go to any compatible keypad withPass/Tag Readingenabled, activate it - the device will beep (if enabled in the settings), and the backlight will light up. Then press thedisarming key . The keypad will switch to the access device logging mode.
Put Tag or Pass with the wide side to the keypad reader for a few seconds. It is marked with wave icons on the body. Upon successful addition, you will receive a notification in the Ajax app.
If the connection fails, try again in 5 seconds. Please note that if the maximum number of Tag or Pass devices has already been added to the hub, you will receive a corresponding notification in the Ajax app when adding a new device.
Tag and Pass can work with several hubs at the same time. The maximum number of hubs is 13. Keep in mind that you need to bind devices to each of the hubs separately through the Ajax app.
If you try to bind a Tag or Pass to a hub that has already reached the hub limit (13 hubs are bound to them), you will receive a corresponding notification. To bind such a Tag or Pass to a new hub, you will need to reset it (all data from tag/pass will be erased).
Selection of security modes and groups that can be managed by this Tag or Pass.
The field is displayed and active if Tag or Pass is not associated with the user
Active
Allows you to temporarily disable Tag or Pass without removing the device from the system
User Guide
Opens the Tag and Pass User Manual in the Ajax app
Unpair device
Removes Tag or Pass and its settings from the system.
There are two options for removing: when Tag or Pass is placed nearby, or access to it is absent.
If Tag or Pass is nearby:
Start the device removal process.
Go to any compatible keypad and activate it.
Press the disarming key . The keypad will change to access devices removal mode.
Bring the Tag or Pass to the keypad reader. It is marked with wave icons on the body. Upon successful removal, you will receive a notification in the Ajax app.
When you delete a Tag or Pass in this way, they disappear from the list of hub devices in the application.
If Tag or Pass is not available:
Start the device removal process.
Select theDelete without pass/tagoption and follow the app's instructions.
In this case, the hub is not deleted from the Tag or Pass memory. To clear the device's memory, you will need to reset it (all data will be deleted from the device).
Binding a Tag or Pass to a user
When a Tag or Pass is linked to a user, it fully inherits the rights to manage the user's security modes. For example, if a user was able to manage only one group, then the bound Tag or Pass will have the right to manage only this group.
One user can bind any number of Tag or Pass devices within the limit of contactless identification devices connected to the hub.
User rights and permissions are stored in the hub. After being bound to a user, Tag and Pass represent the user in the system if devices are bound to the user. Therefore, when changing user rights, you do not need to make changes to the Tag or Pass settings - they are applied automatically.
To bind a Tag or Pass to a user, in the Ajax app:
Select the required hub if there are several hubs in your account.
Go to theDevices menu.
SelectPasses/Tags.
Select the required Tag or Pass.
Click on the to go to settings.
Select a user in the appropriate field.
ClickBackto save the settings.
When the user-to whom Tag or Pass is assigned-is deleted from the hub, the access device can not be used to manage security modes until not assigned to another user.
Temporarily deactivating a Tag or Pass
The Tag key fob or the Pass card can be temporarily disabled without removing them from the system. A deactivated card cannot be used to manage security modes.
If you try to change the security mode with a temporarily deactivated card or key fob more than 3 times, the keypad will be locked for the time set in the settings (if the setting is enabled), and corresponding notifications will be sent to the system users and to the security company monitoring station.
To temporarily deactivate a Tag or Pass, in the Ajax app:
Select the required hub if there are several hubs in your account.
Go to theDevices menu.
SelectPasses/Tags.
Select the required Tag or Pass.
Click on the to go to settings.
Disable theActiveoption.
ClickBackto save the settings.
To reactivate Tag or Pass, turn on theActiveoption.
Resetting a Tag or Pass
Up to 13 hubs can be bound to one Tag or Pass. As soon as this limit is reached, binding new hubs will only be possible after completely resetting the Tag or Pass.
Note that resetting will delete all settings and bindings of key fobs and cards. In this case, the reset Tag and Pass are only removed from the hub from which the reset was made. On other hubs, Tag or Pass are still displayed in the app, but they cannot be used to manage the security modes. These devices should be removed manually.
When protection against unauthorized access is enabled, 3 attempts to change the security mode with a card or key fob that has been reset in a row block the keypad. Users and a security company are instantly notified. The time of blocking is set in the device settings.
To reset a Tag or Pass, in the Ajax app:
Select the required hub if there are several hubs in your account.
Go to theDevices menu.
Select a compatible keypad from the device list.
Click on to go to settings.
Select thePass/Tag Resetmenu.
Go to the keypad with pass/tag reading enabled and activate it. Then press thedisarming key . The keypad will change to the access device formatting mode.
Put the Tag or Pass to the keypad reader. It is marked with wave icons on the body. Upon successful formatting, you will receive a notification in the Ajax app.
Use
The devices do not require additional installation or fastening. The Tag key fob is easy to carry with you thanks to a special hole on the body. You can hang the device on your wrist or around your neck, or attach it to the key ring. The Pass card has no holes in the body, but you can store it in your wallet or phone case.
If you store a Tag or Pass in your wallet, do not place other cards next to it, such as credit or travel cards. This may interfere with the correct operation of the device when attempting to disarm or arm the system.
To change the security mode:
Activate KeyPad Plus by swiping over it with your hand. The keypad will beep (if enabled in the settings), and the backlight will light up.
Put the Tag or Pass to the keypad reader. It is marked with wave icons on the body.
Change the security mode of the object or zone. Note that if theEasy armed mode changeoption is enabled in the keypad settings, you do not need to press the security mode change button. The security mode will change to the opposite after holding or tapping Tag or Pass.
Tag and Pass can participate in two-stage arming, but cannot be used as second-stage devices. The two-stage arming process using Tag or Pass is similar to arming with a personal or general keypad password.
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AJAX Wireless Indoor Curtain Type Motion Detector MotionProtect Curtain in black
SKU: 367304850
€70,55€89,98
Unit price
Curtain type indoor detectorMotionProtect Curtain is suitable for installation at doors, windows, gates. Reception range at a distance of 15m.
Only works together with one of the Ajax security centers.
Reliable perimeter protection.
Protection in garages.
Works even at -10°C.
With the correct installation, you can also put it if you have pets.
Detector type: Wireless
Motion detection distance: Adjustable from 6 to 15 m
Installation: Indoors
Connectivity: With all Ajax centrals
Alarm sending time: 0.15 seconds
Detection angle:
Horizontal — 6°
Vertical — 90°
Motion detection speed: From 0.3 to 2 m/s
Recommended installation height: 2.4 m
Power source: Batteries CR123A, 3 V, up to 3 years
Communication range with other equipment: up to 1,700 m in an open environment
Operating temperature: From −10°С to +40°С
Size: 134 × 44 × 34 mm
Weight: 118 g
Batteries have no warranty.
The installation instructions are available in the Ajax app, which will open by scanning the QR code of the detector at the time of installation. Easy installation and connection to the Ajax central Hub.
Available for pickup at
Out of stock at
Added to compare
Reached count_product-product limit
Added to compare
Reached count_product-product limit
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Ajax ManualCallPoint Red Jeweller Wireless Manual Fire Alarm Button, Addressable, Resettable, Red
SKU: 367311741
€73,49€93,73
Unit price
Brief Product Description
The Ajax ManualCallPoint Red Jeweller is a wireless, addressable manual fire alarm button designed for quick and reliable fire alarm activation in residential, commercial, and public buildings. Pressing the button activates the sirens of all fire detectors connected to the system; users receive immediate notifications, while the security or monitoring center immediately receives an alarm signal.
The device supports automation scenarios, such as turning on emergency lighting, unlocking electric locks, and cutting off the facility’s power supply. Thanks to Jeweller radio communication technology, stable and secure communication with the Ajax control panel is ensured at distances of up to 1,700 m.
Features and Benefits
Wireless manual fire alarm activation button
Certified in accordance with the EN 54-25 standard
Activates the sirens of all fire detectors in the system
Immediate transmission of the alarm to the monitoring center (CMS)
Supports automation scenarios
Activation of emergency lighting
Unlocks electric locks on evacuation exits
Shuts off the facility’s power supply in emergency situations
Real-time notifications in Ajax apps
Transparent protective cover to prevent accidental activation
Durable mechanism with reduced risk of damage
Designed for more than 500 activations
Automatic device self-diagnostics
Tamper protection
Remote configuration and management
Battery life of up to 7 years
Key features
Fire alarm activation With a single button press, the entire fire alarm system is activated and the responsible persons are notified.
Secure Jeweller wireless communication technology Encrypted two-way communication with the Ajax control panel ensures secure data transmission and protection against tampering.
Wide operating range Communication range with the Ajax control panel up to 1,700 m in open space.
Automation in emergency situations Can automatically turn on emergency lighting, open evacuation exits, and cut off the power supply.
Easy installation Connects to the system using a QR code, without the need to disassemble the device.
Specifications
Product type: Manual fire alarm activation button Communication technology: Jeweller Operating mode: Wireless Color: Red Standard: EN 54-25 Communication range: Up to 1,700 m Battery life: Up to 7 years Alarm reset: With the included key Protection against accidental activation: Transparent protective cover Tamper protection: Yes Automatic self-diagnostics: Yes Remote configuration: Yes Compatibility: Ajax fire safety systems and Ajax Hub control panels Installation: Wall-mounted with the SmartBracket mounting bracket Applications: Residential buildings, offices, stores, warehouses, educational institutions, public buildings, and industrial facilities.
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AJAX Wireless security motion detector MotionProtect Plus White with microwave sensor to help avoid false alarms
SKU: 367307579
(1)
€82,31€104,98
Unit price
Wireless motion detector MotionProtect Plus , which can be connected to the Ajax security center. Notifies the user of an intrusion. The detector should be installed on the wall opposite the door or other place where it is possible to break into. Tamper alarm - you will receive a notification if someone tries to remove the detector. Battery life 5 years . A microwave sensor that helps avoid false alarms caused by air conditioners, fireplaces, flickering lights, glare, curtains.
The detector does not react to animals up to 20 kg and 50 cm. Passive infrared detection algorithm that reduces the number of false alarms. The detector adjusts its sensitivity depending on the ambient temperature to work effectively in cold and warm weather.
Ready to work right out of the box - the battery is installed inside, it just needs to be installed on the bracket that comes with the detector.
Operating temperature: from -10°С to +40°С
Size: 110 × 65 × 50 mm
Weight: 96 years
There is no warranty for the batteries.
The installation instructions are available in the Ajax app, which will open by scanning the QR code of the detector at the time of installation. Easy installation and connection to the Ajax central Hub.
The Ajax CombiProtect motion and glass rash detector instantly detects an intruder but does not react to sounds and movements made by animals, air conditioners. Long distances are no barrier The Ajax CombiProtect glass break detector can be installed up to 1200 metres from the Ajax Hub intelligent control panel - the signal will reach it effortlessly. The detector detects the sound of breaking glass up to 9 metres away and movement up to 12 metres away. The 100 psauga Ajax CombiProtect is a special protection against hacking methods used by criminals - the unique system prevents communication signals from being jammed with an encrypted signal. The intelligent control panel also continuously checks the detector's operation by periodically sending signals every 12-300 seconds. Ingenious use Three sensitivity levels available. Uses a special SmartDetect algorithm to prevent false alarms caused by animals. Thanks to the unique FresnelTech optical component made of POLY IR4 material and the Excelitas PIR sensor, which prevents false alarms. The device is highly energy efficient and a single battery lasts up to 5 years. Installation and use are simple The special SmartBracket fasteners make the detector very easy to attach to surfaces. The Ajax SmartDetect motion and glass break detector is connected to the Ajax security system at the touch of a button. Can be used with uartBridge and ocBridgePlus modules. Technical data Detection type: wireless Application location: indoors Detection distance: up to 12 m Autonomous detection range: up to 12 m Autonomous detection range: 3 levels (low, medium, high) Detection angle: 88.5° horizontal / 80° vertical Recommended installation height: 2.4 m Animal indication: weight up to 20 kg, height up to 50 cm.6 MHz) Maximum distance between detector and control panel: 1200 m (open area) Battery type: CR123A Battery supply voltage: 3 V Battery life: 5 m. Operating temperature range: 0°C to 50°C Humidity resistance: up to 90% Dimensions: 110x65x50 mm.
Arming mode indicator Disarm mode indicator Night mode indicator Fault indicator Numeric button block Erase button Function button Arm button Disarm button Night mode button Tamper button On/Off button QR code
To remove the SmartBracket panel, slide it downwards (the perforated part is needed to trigger the tamper when trying to pull the device off the surface).
Operating principle
The KeyPad is a touch-sensitive keyboard for controlling the Ajax system. It controls the security modes of the whole facility or individual groups and allows activation of the Night mode. The keypad supports the "silent alarm" function - the user can inform the security company of a forced disarm without triggering siren sounds or Ajax app notifications.
The security mode of the KeyPad can be controlled using codes. The keypad must be activated by tapping before entering a code. During activation, the key backlight turns on and the keypad beeps.
KeyPad supports the following code types:
KeyPad code - a generic code that is set for the keypad. With this, all events are sent to Ajax apps on behalf of the keyboard. User code - a personal code that is set for users who are connected to the hub. With this, all events are sent to apps on behalf of the user. KeyPad access code - set for a person who is not registered on the system. With this, events are sent to apps with the name attached to this code. RRU code - access code for Rapid Response Units after an alarm, valid for a certain period of time.
The number of personal, access and RRU codes depends on the hub model.
Access codes are not supported in the Hub (2G) Jeweller control panel.
The brightness and volume of the keypad backlight is controlled in its settings. When the batteries are low, the backlight is switched on at the minimum level regardless of the settings.
If the keyboard is not used for 4 seconds, it reduces the brightness of the backlight and after 8 seconds switches to power-saving mode, turning off the screen. When you switch to this mode, the commands you enter are reset.
The KeyPad supports 4-6 digit codes. Code entry must be confirmed by pressing one of the buttons: (Arm), (Disarm), (Night mode). Erroneously entered symbols can be deleted with the (Delete) button.
The KeyPad also supports mode control without code input if the "Disarm without code" function is activated in the settings. It is deactivated by default.
Function button
The KeyPad has a Function button that works in 3 modes:
Off - the button does not function. Alarm - when pressed, the system sends an alarm to the security company's station, users and activates the sirens connected to the system. Disabling Common Fire Detector Alarms - when pressed, the Ajax fire detector sirens are disabled (if the Interconnected FireProtect Alarms function is enabled).
Forced code
Forced code allows simulated disarming. Unlike the panic button, entering this code does not put the user at risk - the system indicates that it has been disarmed, but the security company receives an alarm.
The following forced codes are available:
KeyPad code - a generic duress code. User duress code - a personal code set by each user. KeyPad access code - set for a person who is not registered in the system.
Automatic lock on unauthorised access
If an incorrect code is entered three times within 1 minute, the keypad is locked for the time specified in the settings. During this time, the hub ignores all codes and informs users and CMS of any attempt to guess the code.
The keypad is automatically unlocked after the set time. However, a user or PRO with administrator rights can unlock the keyboard in the Ajax app.
Two-stage arming
The KeyPad participates in two stages of arming. When the function is activated, the system will only be armed after re-arming with SpaceControl or after the second stage detector is restored (e.g. by closing the door with DoorProtect).
Jeweller data transmission protocol
The keypad uses the Jeweller radio protocol for the transmission of events and alarms. This is a two-way wireless data transmission protocol with encryption, authentication and regular polling of devices every 12 to 300 seconds.
Transmission of events to the guard station
The Ajax system can send alarms to PRO Desktop and CMS using SurGard (Contact ID), SIA (DC-09), ADEMCO 685 and other protocols.
KeyPad can send the following events:
Forced code entered. Panic button pressed (if Function button is in panic mode). Keypad locked due to failed attempts. Tamper alarm/recovery. Hub connection lost/recovery. Keypad deactivation/activation. Failed arming attempt (with integrity check enabled).
Each Ajax device is addressable, so the device type, security group, assigned name and space are also sent.
Indications
When the KeyPad is touched, it turns on, illuminating the keypad and indicating the security mode: Armed, Disarmed or Night mode. The current security mode is always displayed, regardless of which control device (remote or app) was used to change the mode.
Event - Indication
Fault indicator X flashes - indicates loss of communication with the hub or keypad cover opening. The exact cause of the failure can be checked in the Ajax Security System app. KeyPad button press - short beep, system current armed state LED flashes once. System is armed - short beep, Armed/Naked LED illuminates. System is disarmed - two short beeps, Disarmed LED illuminates. Incorrect code - long beep, keypad LED flashes 3 times. Error during arming (e.g. detector lost) - long beep, Armed mode indicator flashes 3 times. No communication with hub - long beep, Error indicator lights up. KeyPad locked after 3 failed attempts to enter code - long beep, Security mode indicators flash simultaneously. Low battery - after arming/disarming the Error indicator flashes steadily. Keypad is locked while indicator is flashing. When the KeyPad is activated with low batteries, it emits a long beep, the Fault indicator lights steadily and then goes out.
Fault sound notifications
If a device is offline or has a low battery, the KeyPad can notify users with audible alarms. The keypad's LED X will flash. Notifications appear in the event ribbon, SMS or push notifications.
Use the Ajax PRO and PRO Desktop apps to turn on audible notifications for faults:
Open Devices, select the hub and open its settings.
Click Service → Sounds and Alerts.
Activate the options If battery of any device is low and If any device is offline.
Click Back to save.
Available for all hubs (except Hub model) with OS Malevich 2.15 or later. KeyPad supports this feature with software version 5.57.1.1 or later.
Event - Indication - Note
If a device is offline - two short beeps, Error indicator flashes 2 times. The beep repeats once per minute until all devices are online. Users can delay the beep for 12 hours. If the KeyPad is offline - two short beeps, the Fault indicator flashes 2 times. The beep repeats once per minute until the keypad is online. You cannot snooze the beep. If a device is low on battery - three short beeps, Fault indicator flashes 3 times. The signal repeats once per minute until the battery is restored or the device is removed. Users can delay the alarm for up to 4 hours.
Audible fault notifications appear after keypad indication. If multiple failures occur in the system, the KeyPad first informs about the loss of communication between the device and the hub.
Connection
Hub and devices with different radio frequencies are not compatible. The radio frequency range may vary regionally. It is recommended to purchase and use Ajax devices in the same region.
Before connecting
Switch on the hub and check the internet connection (logo lights white or green). Install the Ajax app, create an account, connect the hub and at least one room. Make sure the hub is not armed and not updating (check in the app).
Only users with administrator rights can add a device.
How to connect a KeyPad to a hub
Open the Ajax app, select Add Device. Name the device, scan or manually enter the QR code (located on the case and packaging) and select the room. Press Add - the countdown will start. Switch on the KeyPad by holding the power button for 3 seconds - the keyboard backlight will flash once.
To connect, the KeyPad must be within range of the hub wireless network. A connection request is sent shortly after switch-on.
If the connection fails, turn off the KeyPad for 5 seconds and try again.
The connected device will appear in the app list. The frequency of status updates depends on the detector ping interval set in the hub settings (default 36 seconds).
KeyPad has no preset codes. All necessary codes must be set before use: keypad code (general), personal user codes and forced codes (general and personal).
Location selection
The location of the device depends on the distance to the hub and the obstacles that hinder the radio signal transmission: walls, floors, large objects in the room.
The device is intended for indoor use only.
Do not use the KeyPad in the following locations:
Close to radio transmission equipment, including those operating on 2G/3G/4G mobile networks, Wi-Fi routers, transmitters, radio stations, and Ajax hubs (using GSM networks). Close to electrical wiring. Close to metal objects and mirrors that may weaken or obscure the radio signal. Outdoors. In rooms with temperatures and humidity outside the acceptable range. Closer than 1 m to the hub.
Check the Jeweller signal strength at the installation site
During the test, the signal strength is displayed in the app and on the keypad with the security mode indicators (Armed, Disarmed, Night mode) and the fault indicator X.
If the signal is low (one bar), stable operation of the device is not guaranteed. To improve the signal, move the device: even a 20 cm movement can significantly improve signal reception.
If the signal is still low or unstable after moving, use a radio signal booster.
The KeyPad is designed for use when it is attached to a vertical surface. When used hand-held, stable sensor keypad performance is not guaranteed.
Status Devices → KeyPad
Parameter
Meaning
Data import
Displays an error when transferring data to a new hub: Failed - the device has not been transferred to the new hub.
Temperature
Device temperature. Measured in the processor and changes incrementally. Tolerable error between the temperature displayed in the app and the room temperature is 2 °C. The value is updated if the temperature changes by at least 2 °C. A scenario can be set to control automation by temperature.
Jeweller signal strength
Signal strength between hub and KeyPad.
Connection
Connection status between hub and KeyPad.
Transmitter power
Shows the selected transmitter power. The parameter is displayed when Max or Attenuation is selected in the Signal attenuation test.
Battery Charging
OK or Battery low.
Cap
Tamper mode, which reacts to case disconnection or damage.
ReX
Shows the status of the radio signal amplifier usage.
Permanent deactivation
Indicates the status of the device: active, fully deactivated or deactivated only for tamper messages.
Single deactivation
Shows the deactivation status of the device until the first disarm: active, fully deactivated or only tamper messages deactivated.
Software
KeyPad software version.
Device ID
Device identifier.
Settings Devices → KeyPad → Settings
Setting
Meaning
Name
Device name, can be edited.
Room
Selection of the virtual room to which the device is assigned.
Group management
Selection of the security group that the device controls. All or only one can be selected. Available when Group mode is activated.
Access Settings
Verification method for arming/disarming: keypad codes only; user codes only; keypad and user codes.
Keypad Code
Setting the keypad code for arming/disarming.
Duress Code
Setting the duress code for silent alarm.
Function Button
Function Button Settings Off - disabled; Panic - alarm; Mute Interconnected Fire Detectors Alarm - silences the fire detectors alarm.
Accidental press protection
Available with OS Malevich 2.31 or later. If activated, the function button must be pressed twice to send an alarm.
Arming without Code
If activated, the system can be armed without a code.
Unauthorized Access Auto-lock
If activated, the keypad is locked after 3 incorrect attempts to enter a code within 1 minute.
Auto-lock Time, min
Lock period after incorrect attempts.
Brightness
Brightness of the keypad backlight.
Buttons Volume
Volume of the beep.
Alert with a siren if panic button is pressed
If activated, a siren sounds when the function button (Panic) is pressed.
Jeweller Signal Strength Test
Activates a signal strength test.
Signal Attenuation Test
Activates the signal attenuation test (available with software 3.50+).
Permanent Deactivation
Allows to deactivate the device without removing it from the system: No, Entirely, Lid only.
One-Time Deactivation
One-time deactivation status: No, Lid only, Entirely.
User Guide
Open the KeyPad User Guide.
Delete Device
Disconnects the device from the hub and deletes its settings.
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AJAX REX Jeweller Wireless repeater - HUB - 1 pcs, HUB 2 - 5 pcs, HUB Plus - 5 pcs, HUB 2 Plus - 5 pcs, White
SKU: 367304858
€117,60€149,97
Unit price
ReX Jeweller
Description ReX Jeweller is a communication signal amplifier that increases the range of Ajax devices' radio communication with the hub up to 2 times. The device is intended for indoor use only. It features built-in tamper protection and a battery that provides up to 35 hours of operation without external power supply.
Compatibility
Works only with Ajax hubs.
Connection to uartBridge and ocBridge Plus is not foreseen.
Control and notifications
Configurable via mobile app (iOS, Android).
Notifications: push, SMS and calls (if activated).
All events are logged and notified to the user.
Monitoring
The Ajax system can be used for independent monitoring of the site.
Connection to the Security Company Central Station (CMS) is possible.
Functional element
Functional elements
Logo with light indicator
SmartBracket mounting panel (perforated part required to activate the tamper when attempting to remove the ReX Jeweller from the surface)
Power connector
QR code
Tamper button
Power button
Operating principle The ReX Jeweller extends the radio communication range of the security system, allowing Ajax devices to be installed at a greater distance from the hub.
Communication range The communication range between ReX Jeweller and the device is limited by the range of the device's own radio signal (specified in the device specification on the website and in the user manual).
Operation The ReX receives signals from the hub and forwards them to the connected devices, as well as returning signals from the devices back to the hub. The Hub checks the amplifier every 12-300 seconds (default every 36 seconds), while alarms are transmitted within 0.3 seconds.
Number of connected ReX Jeweller
Depending on the Hub model, the following number of signal boosters can be added:
Hub - 1 ReX Jeweller
Hub Plus - up to 5 ReX Jeweller
Hub 2 (2G) - up to 5 ReX Jeweller
Hub 2 (4G) - up to 5 ReX Jeweller
Hub 2 Plus - up to 5 ReX Jeweller
Superior Hub Hybrid - up to 5 ReX Jeweller
Multiple ReX Jeweller connections are supported on devices running Malevich OS 2.8 and later. ReX Jeweller can only be connected directly to the hub - cross-amplifier connections are not supported. ⚠️ ReX Jeweller does not increase the total number of devices that can be connected to the hub!
Connecting ReX Jeweller to a Hub
Hub and devices operating on different radio frequencies are not compatible.
Radio frequency range may vary by region. It is recommended to purchase and use Ajax devices in the same region.
Working radio frequencies can be checked with technical support.
Before connecting the device
Install the Ajax app or Ajax PRO.
Sign in to an existing account or create a new one.
Select an existing Space or create a new one.
Space functionality is available from the following versions or later:
Ajax Security System 3.0 iOS
Ajax Security System 3.0 for Android
Ajax PRO: Tool for Engineers 2.0 iOS
Ajax PRO: Tool for Engineers 2.0 Android
Ajax PRO Desktop 4.0 macOS
Ajax PRO Desktop 4.0 Windows
Add at least one virtual room(Room).
Connect a compatible hub to this Space. Make sure the hub is switched on and has internet access (Ethernet, Wi-Fi and/or mobile network).
Make sure the system is disarmed and the hub is not performing an update (statuses visible in the Ajax app).
⚠️ Only a user with administrator rights can add a device to the hub.
Connecting
Open the Ajax app and select Add Device.
Name the amplifier, scan or manually enter the QR code (located on the cover and packaging).
Select the room where the device will be installed.
Connection process
In the app, press Add - a countdown timer will start.
Switch on ReX Jeweller by holding the power button down for 3 seconds.
Once connected to the hub, the device logo will change colour from red to white (within 30 seconds of switching on).
Detection and connection For connection and detection to take place, the ReX Jeweller must be within radio communication range of the hub (in the same guarded area).
The connection request with the hub is only sent when the device is switched on. If the connection with the hub fails:
Switch off the amplifier by pressing the power button for 3 seconds,
Repeat the connection procedure after 5 seconds.
Once connected to the hub, the amplifier will appear in the app in the device list. The update interval of the device status in the list depends on the polling time set in the hub settings (default value 36 seconds).
Assigning devices to work via ReX Jeweller To add a device to the booster:
Open the ReX Jeweller settings (Devices → ReX Jeweller → Settings).
Press Pair with device.
Select the devices that will work through the amplifier.
Return to the ReX Jeweller settings menu.
Once connected, the selected devices will be marked with the 🔗 icon in the mobile app.
ReX Jeweller restrictions and connecting
ReX Jeweller does not support connecting to MotionCam motion detectors with visual alarm verification as it uses the optional Wings radio protocol.
Only one ReX Jeweller can be connected to a device. If a device is assigned to one amplifier, it is automatically disconnected from another.
Assigning a device directly to a hub
Go to the ReX Jeweller settings (Devices → ReX Jeweller → Settings).
Press Pair with device.
Uncheck the devices that should be paired directly to the hub.
Return to the settings menu.
ReX Jeweller states
Devices → ReX Jeweller → States
Data import - error message during data transfer to a new hub.
Failed - the device has not been transferred to the new hub.
Some functions do not work - displayed if the versions of the hub and ReX Jeweller firmware do not match.
The update takes half an hour (if the system is disarmed).
Required:
A stable external power supply for the hub and amplifier,
Stable quality of the Hub-ReX Jeweller connection,
huba internet connection.
Jeweller Signal Strength - signal strength between the hub and the ReX Jeweller.
Connection - Connection status between hub and amplifier.
Transmitter power - status of the transmitter power (only visible in the signal attenuation test).
Battery Charge - battery charge level in percent.
Lid - tamper status, reacts to an attempt to remove or damage the housing.
External power - status of the external power supply.
Radio transmitter power - displayed in the signal attenuation test (Maximum / Minimum).
Permanent Deactivation - status of the device:
Active - Active;
Entirely - completely disabled;
Lid only - only tamper messages are ignored.
Firmware - ReX Jeweller firmware version.
Device ID - device identifier.
ReX Jeweller settings
Devices → ReX Jeweller → Settings
Name - device name (editable).
Room - virtual room selection.
Charging mode(only available for Ajax PRO with OS Malevich 2.24+) - battery charging mode:
Continuous - continuous to full charge (suitable for most power supplies).
Interval - intermittent charging (recommended for zinc-air power supplies).
LED Brightness - brightness adjustment of the logo illumination.
Pair with device - assigning devices to work through ReX Jeweller.
Jeweller Signal Strength Test - signal strength test between hub and amplifier.
Signal Attenuation Test - decrease/increase transmitter power to simulate interference and check connection stability.
Permanent Deactivation - Disabling a device without removing it from the system.
No - normal operation.
Entirely - no system commands are executed and messages are ignored.
Lid only - only tamper notifications are ignored.
User Guide - ReX Jeweller User Guide.
Unpair device - disconnecting from the hub and deleting settings.
Trouble messages
When failures occur, they are displayed in the Malfunctions field under Device States.
Some functions do not work - Incompatible hub and ReX Jeweller firmware.
Solution: make sure that huba automatic updates are switched on.
LED indication
The ReX Jeweller LED indicator may glow red or white depending on the device state.
Event
LED indicator status
Device is connected to the hub
On solid white
Device lost connection to hub
Lights steady red
No external power supply
Flashes every 10 seconds
Functionality check
A test for ReX Jeweller connected devices will be added in future OS Malevich updates.
The Ajax system allows tests to be run to verify the functionality of connected devices. Tests are not initiated immediately, but within up to 36 seconds if standard settings are used. The start time depends on the polling interval settings of the detector(Jeweller section in the hub settings).
Can be checked:
Jeweller signal strength between ReX Jeweller and the hub;
Jeweller signal strength between ReX Jeweller and the connected device.
Starting the test:
To test the signal strength between the amplifier and the hub - open the ReX Jeweller settings and select Jeweller Signal Strength Test.
To test the signal strength between the amplifier and the connected device - open the settings of the connected device and select Jeweller Signal Strength Test.
Device Setup
Site selection
The location of the ReX Jeweller determines the distance to the hub, the connected devices and the effect of obstacles (walls, covers, large objects) on the propagation of the radio signal.
The device is intended for indoor use only.
Be sure to check the signal strength at the selected location!
If the indicator shows only one level, stable operation is not guaranteed. To improve the signal, move the ReX Jeweller or hub - even a 20 cm movement can significantly improve reception.
Installation procedure
Choose a location that meets the requirements of the manual, preferably hidden from direct view.
Observe electrical safety rules and regulations during installation.
Secure the SmartBracket mounting panel with the screws provided.
If you use other fasteners, make sure that the panel is not damaged or deformed.
It is not recommended to use double-sided tape as this may cause the device to fall off and be damaged.
Slide the ReX Jeweller onto the mounting panel.
After installation, check the tamper status in the Ajax app and the rigidity of the panel.
For extra security, secure the ReX Jeweller to the SmartBracket panel with the supplied screws.
Installation security
Do not install the amplifier in an inverted manner in a vertical mounting (e.g. on a wall). In the correctly fixed position, the Ajax logo is readable horizontally.
If an attempt is made to remove the unit from the surface or disconnect it from the mounting panel, the user will receive a message.
The device must not be disassembled while it is connected to power.
It is forbidden to use the appliance with a damaged power cable.
Do not disassemble or modify the ReX Jeweller or its components - this may cause malfunction or complete destruction of the device.
It is forbidden to install the ReX Jeweller
Outdoors.
Near metal objects or mirrors that attenuate or block radio signals.
In rooms with humidity or temperature levels exceeding the permitted limits.
Closer than 1 metre to the router or power cables (sources of radio interference).
Maintenance
Check the Ajax system regularly.
Clean the housing of dust, spider webs and other dirt using a soft dry cloth designed for the care of machinery.
Do not use substances containing alcohol, acetone, petrol or other active solvents.
Battery replacement: Instructions for replacing the ReX Jeweller radio amplifier battery are available separately.
Technical parameters
All technical parameters are available in the ReX Jeweller specification.
Compliance with standards
The device complies with the specified international and regional standards.
Warranty
The manufacturer' s warranty is valid for 2 years from the date of purchase.
The warranty does not cover the pre-installed battery.
If the device does not work properly, please contact support first - in half of the cases technical problems are solved remotely.
Technical Specifications - ReX Jeweller
Model: ReX Jeweller Purpose: Radio amplifier for Ajax devices (indoor only)
Connections and communication
Compatibility: only with Ajax Hub series (not compatible with uartBridge and ocBridge Plus)
Signal transmission technology: Jeweller (commands, alarms, events)
Data protection: two-way communication, block encryption with variable key, tamper protection
Radio range: up to 2000 m (line-of-sight)
Browsing interval: 12-300 s (default 36 s)
Alarm notification: up to 0.3 s
Supported radio frequency ranges (depending on region):
866.0-866.5 MHz
868.0-868.6 MHz
868.7-869.2 MHz
Maximum effective radiated power (ERP): up to 20 mW
Automatic power regulation to reduce interference and power consumption
Power supply and battery
Power supply: from external source (DC)
Built-in battery: up to 35 h operation without external power supply
Tamper protection: tamper button (response to removal attempts)
Functions and controls
Built-in LED indicator (for status display)
Control and configuration: Ajax mobile and desktop apps (iOS, Android, Windows, macOS)
AJAXKeypad Plus wirelesskeypad, connectable to the AJAX Hub 2 or Hub 2 Plus. Arm and disarm the system and activate night mode using the keypad.
The batteries last up to 3.5 years. Create a personal code for each user so you know who armed or disarmed the system and when. The user's name will be displayed in the event log.
After 3 unsuccessful attempts to enter the code, an alarm signal will be sent. You can create an alarm code that, when entered, simulates disarming the system if someone forces the user to disarm it; however, an alarm signal is immediately sent to the security company.
KeyPad Plus Jeweller User Manual
Updated
KeyPad Plus Jeweller is a wireless touch keypad for managing the Ajax system using encrypted contactless cards and key fobs. Designed for indoor installation. Supports a “silent alarm” when theduress code is enteredin.
The keypad manages security modes using passwords and cards or key fobs. It indicates the current security mode with an LED light.
The keypad operates as part of the Ajax system by connecting to the hub via the Jeweller secure radio communication protocol . The communication range without obstacles is up to 1,700 meters. The pre-installed battery has a life of up to 3.5 years.
SmartBracket mounting plate (to remove the plate, slide it down)
Do not tear off the perforated part of the mount. It is required to trigger the tamper in the event of any attempt to dismantle the keypad.
Power button
Tamper button
Keypad QR Code
Operating Principle
KeyPad Plus Jeweller arms and disarms the security system for the entire facility or for separate groups, and also allows you to activate the"" Night Mode. You can control the security modes with KeyPad Plus Jeweller using:
Codes. The keypad supports general and personal codes, as well as arming without entering a code.
Cards or key fobs. You can connect Tag key fobs and Pass cards to the system. To quickly and securely identify users, KeyPad Plus Jeweller uses DESFire® technology. DESFire® is based on the ISO 14443 international standard and combines 128-bit encryption with copy protection.
KeyPad Plus Jeweller supports the following code types:
Keypad code — a general code set up for the keypad. When used, all events are sent to Ajax apps on behalf of the keypad.
User code — a personal code set up for a user connected to the hub. When used, all events are delivered to Ajax apps on behalf of the user.
Keypad access code — set up for a person who is not registered in the system. When used, events are sent to Ajax apps with a name associated with this code.
The RRU code is an access code for the rapid response units (RRU) that is activated after an alarm is triggered and remains valid for a specified period. When the code is activated and used, events are sent to the Ajax apps with a title associated with this code.
The number of personal, access, and RRU codes depends on the hub model.
Access codes are not supported by the Hub (2G) Jeweller control panel.
Before entering a code or using Tag/Pass, you should activate (“wake up”) the KeyPad Plus Jeweller by sliding your hand over the touch panel from top to bottom. When it is activated, the button backlight turns on, and the keypad beeps.
The "Auto-wake on Delay when Entering function automatically activates the keypad when "Delay When Entering is configured. This function is supported by KeyPad Plus Jeweller with firmware version 6.60.0.6 or higher and hubs running OS Malevich 2.19 or higher.
The KeyPad Plus Jeweller is equipped with LED indicators that show the current security mode and any keypad malfunctions. The security status is displayed only when the keypad is active (the device backlight is on).
You can use the KeyPad Plus Jeweller without ambient lighting, as the keypad has a backlight. Pressing the buttons is accompanied by an audible signal. The backlight brightness and keypad volume can be adjusted in the settings. If you do not touch the keypad for 4 seconds, the KeyPad Plus Jeweller reduces the backlight brightness, and 8 seconds later, it enters power-saving mode and turns off the display.
If the batteries are discharged, the backlight turns on at the minimum brightness level regardless of the settings.
Function button
KeyPad Plus Jeweller features a"" function button that operates in 3 modes:
When the button is off, it is disabled and nothing happens when it is pressed.
Alarm — after the Function button is pressed, the system sends an alarm to the security company's monitoring station and all users.
Mute interconnected fire detector alarms — after the Function button is pressed, the system mutes the alarms of the Ajax fire detectors. Available only if an Interconnected Fire Detectors Alarm is enabled (Hub → Settings → Service → Fire detector settings)
KeyPad Plus Jeweller supports duress code. It allows you to simulate alarm deactivation. The Ajax app and sirens installed at the facility will not give you away in this case, but the security company and other users of the security system will be alerted to the incident.
The KeyPad Plus Jeweller can be used in a two-stage arming process, but cannot be used as a second-stage device. The two-stage arming process using a Tag or Pass is similar to arming using a personal or general code on the keypad.
The Ajax system can connect to the CMS and transmit events and alarms to the monitoring station of the security company inSurGard (Contact ID), ADEMCO 685, SIA (DC-09),and other proprietary protocol formats. A complete list of supported protocols isavailable here:. The device ID and the loop (zone) number can be found in its states.
Connection
KeyPad Plus Jeweller is incompatible with Hub (2G) Jeweller, third-party security control panels, and the ocBridge Plus and uartBridge integration modules.
Before establishing a connection
The hub and the device, which operate on different radio frequencies, are incompatible. The device's radio frequency range may vary by region. We recommend purchasing and using Ajax devices in the same region. You can check the range of operating radio frequencies by contacting thetechnical support service at.
Install the Ajax app and to create an account. Add a hub and create at least one room.
Make sure the hub is turned on and has Internet access (via Ethernet cable, Wi-Fi, and/or a mobile network). You can check this by opening the Ajax app or by looking at the hub logo on the faceplate—it will light up white or green if the hub is connected to the network.
Make sure the hub is not in armed mode and does not initiate updates by checking its status in the app.
Only a user or PRO with full admin rights can add a device to the hub.
To connect the KeyPad Plus Jeweller
Open the Ajax app. If your account has access to multiple hubs, select the one to which you want to connect the KeyPad Plus Jeweller.
Go to the" " menu under "Devices and click"" "Add Device."
Name the keypad, scan or enter the QR code (located on the package and under the SmartBracket mount), and select a room.
Click Add; the countdown will begin.
Turn on the keypad by holding down the power button for 3 seconds. Once connected, KeyPad Plus Jeweller will appear in the hub device list in the app. To connect, place the keypad in the same protected facility as the system (within the coverage area of the hub’s radio network). If the connection fails, try again in 10 seconds.
The keypad works with only one hub. When connected to a new hub, the device stops sending commands to the old hub. Once added to a new hub, the KeyPad Plus Jeweller is not removed from the old hub's device list. This must be done manually through the Ajax app.
The KeyPad Plus Jeweller turns off automatically 6 seconds after being turned on if the keypad fails to connect to the hub. Therefore, you do not need to turn off the device to retry the connection.
Updating the statuses of devices in the list depends on the Jeweller settings; the default value is 36 seconds.
Icons
The icons represent some of the KeyPad Plus Jeweller's states. You can view them in the"" tab under "Devices in the Ajax app.
Icon
Value
Jeweller signal strength — Displays the signal strength between the hub or radio signal range extender and the KeyPad Plus Jeweller
Displays the status of the ReX Jeweller range extender.
The field is not displayed if the keypad communicates directly with the hub.
Pass/Tag Reading
Displays whether the card and key fob reader is enabled.
Assigned Group: Easy Management
Indicates whether the security mode can be switched using a pass or tag without confirmation via the control buttons , , .
Easy Armed Mode Change
This setting replacesthe "" and "Assigned Group Easy Management" settings on the KeyPad Plus Jeweller with firmware version 5.60.6.3 or higher, when operating with hubs running the"" OS Malevich 2.19 or higher.
Displays the configuration for the"" and "Easy Armed Mode Change" features :
Off- —each attempt to arm or disarm the system must be confirmed by entering the passcode or presenting the access device.
Arm/disarm using an access device without confirming the action with buttons — allows users to switch the system's security modes using access devices without confirming the action by pressing keypad buttons.
Disarm without the disarm button — the system or its groups, whose security is managed using a passcode or access devices, will be disarmed without confirmation by pressing the keypad buttons.
A fixed passcode length should be set in the hub settings in the Ajax PRO app.
Permanent Deactivation
Displays the device's status:
From — the device operates normally and transmits all events.
Lid only — the hub administrator has disabled notifications about the body opening.
—the hub administrator has completely excluded the keypad from the system. The device does not execute system commands and does not report alarms or other events.
Shows the status of the keypad's one-time deactivation setting:
, the keypad operates in normal mode.
Lid-only —notifications regarding keypad tamper triggers are disabled until the first disarm.
—the keypad is completely excluded from the system's operation until the first disarm. The device does not execute system commands and does not report alarms or other events.
KeyPad Plus Jeweller is configured in the Ajax app:
Go to the" " tab under "Devices .
Select"" KeyPad Plus Jeweller from the list.
Go to Settings by clicking on the gear icon .
To apply the settings after making a change, click the" " buttonBack
Parameter
Value
Name
Device name. Displayed in the list of hub devices, SMS messages, and notifications in the event feed.
To change the device name, click the pencil icon .
The name can contain up to 12 Cyrillic characters or up to 24 Latin characters.
Room
Selecting the virtual room to which KeyPad Plus Jeweller is assigned.
The name of the room is displayed in the text of text messages and notifications in the event feed.
Group Management
Selecting the security group controlled by the device. You can select all groups or just one.
The field is displayed when " is enabled inGroup mode.
If the"" "Followed group feature is configured for groups, their security status can automatically change depending on their settings and the status of the initiators.
.
Access Settings
Selecting the method for arming or disarming:
Keypad codes only.
User codes only.
Keypad and user codes.
To activate the Keypad Access Codes set up for people who are not registered in the system, select the following options on the keypad: Keypad codes only or Keypad and user codes
.
Keypad Code
Selection of a general code for security control. Consists of 4 to 6 digits.
Duress Code
Selecting a general duress code for a silent alarm. Consists of 4 to 6 digits.
Selecting the function of the * button (Function button):
Off —the"" function button is disabled and does not execute any commands when pressed.
Panic — after the"" button is pressed, the system sends an alarm to the CMS and to all users.
Mute Interconnected Fire Detectors Alarm— when pressed, mutes the alarm of Ajax fire detectors. Available only if the"" Interconnected Fire Detectors Alarm is enabled.
When enabled, the"" function button must be pressed twice to send a panic alarm.
This setting is available if Function button is set to Panic.
Unauthorized Access Auto-Lock
If enabled, the keypad is locked for the preset duration if an incorrect code is entered or unverified passes/tags are used more than 3 times in a row within 1 minute.
It is not possible to disarm the system using the keypad during this time. You can unlock the keypad through the Ajax app.
Auto-Lock Time, min
Selecting the keypad lockout period after incorrect code attempts:
3 minutes.
5 minutes.
10 minutes.
20 minutes.
30 minutes.
60 minutes.
90 minutes.
180 minutes.
Brightness
Selecting the brightness of the keypad button backlight. The backlight is on only when the keypad is active.
This option does not affect the brightness level of the pass/tag reader and security mode indicators.
Buttons Volume
Selecting the volume level using the keypad buttons when they are pressed.
Pass/Tag Reading
When enabled, security mode can be controlled using Pass and Tag access devices.
Authorization Confirmation Using a Passcode
When enabled, system authorization using access devices requires confirmation of the action with a user or keypad code. This feature is available if the"" toggle under "Pass/Tag Reading is enabled.
This setting is supported when KeyPad Plus Jeweller is connected to hubs with firmware version OS Malevich 2.20 or higher.
Time for confirmation
Selects the maximum time allowed to confirm authorization with a password after the access devices have confirmed the request. Available if the"" toggle under "Authorization confirmation with a passcode is enabled.
This setting is supported when KeyPad Plus Jeweller is connected to hubs running firmware version OS Malevich 2.21 or higher.
Assigned Group: Easy Management
When enabled, changing the security mode using a tag and passcode does not require confirmation by pressing the“” arm button,the “” disarm button, orthe “” Night Mode button . The security mode switches automatically. This option is available if“” Pass/Tag Reading is enabled in the keypad settings.
If group mode is enabled, this option is available when the keypad is assigned to a specific group—the“”field in theGroup Managementsection of the keypad settings.
This setting replacesthe "" and "Assigned Group Easy Management" settings on the KeyPad Plus Jeweller with firmware version 5.60.6.3 or higher, when operating with hubs running the"" OS Malevich 2.19 or higher.
Allows users to arm or disarm the system without confirmation by pressing the buttons on the keypad.
There are three options available:
Off- —each attempt to arm or disarm the system must be confirmed by entering the passcode or presenting the access device.
Arm/disarm using an access device without confirming the action with buttons — allows users to switch the system's security modes using access devices without confirming the action with keypad buttons.
Disarm without the disarm button — the system or its groups, whose security is managed using a passcode or access devices, will be disarmed without confirmation by pressing the keypad buttons.
A fixed passcode length should be set in the hub settings in the Ajax PRO app.
Arming Without Code
This option allows you to arm the system without entering a code. To do so, simply click the"" "Arm or"" "Night Mode button.
Auto-Wake-Up Delay Upon Entry
This feature is available on the KeyPad Plus Jeweller with firmware version 6.60.0.6 or higher, when used with hubs runningthe OS Malevich 2.19 , or higher.
Activates the keypad afteraDelay When Entering is triggered by any security device .
The auto-wake feature may also reduce the keypad's battery life.
Sound an alarm with a siren if the panic button is pressed
The field is displayed if the"" option is selected under"Alarm" for the"" function ( ) button. When this option is enabled, the sirens connected to the security system sound an alert when the * button ( ) is pressed.
Jeweler Signal Strength Test
Switches the keypad to the Jeweller signal strength test mode.
Opens the KeyPad Plus Jeweller user manual in the Ajax app.
Permanent Deactivation
Allows the user to disable the device without removing it from the system.
There are three options available:
From — the device operates in normal mode and transmits all events.
—the device does not execute system commands and does not participate in automation scenarios, and the system ignores alarms and other device notifications.
The system only —the system ignores notifications triggered by device tampering.
Allows the user to disable the device's alarms until the first disarm.
There are three options available:
From — the device operates in normal mode.
Lid-only — notifications regarding device tampering are disabled while the armed mode is active.
—the device is completely excluded from the system's operation while armed mode is active. The device does not execute system commands and does not report alarms or other events.
The Ajax system allows you to set up a keypad code, as well as personal codes for users added to the hub.
With the OS Malevich 2.13.1 update, we have also added the ability to create access codes for people who are not added to the hub. This is convenient, for example, for granting a cleaning company access to security management.
With the“” OS Malevich 2.17 update, codes for rapid response units are available. The RRU codes are activated after the alarm and are valid for a specified period. See below for instructions on how to set up and use each type of code.
To set the keypad code
Go to keyboard settings.
Select " Keypad Code.
Set the keypad code you want.
To set the keypad duress code
Go to the keypad settings.
Select"" and "Duress Code."
Set the keypad duress code of your choice.
To set a personal code in the Ajax app
Go to the user profile settings (Hub → Settings → Users → Your profile settings).
Select"" > "Passcode Settings" > (Your User ID is also displayed in this menu).
Set User Code and Duress Code.
Each user sets their own personal code. The administrator cannot set a code for all users.
To set up an access code for a person who is not registered in the system
Go to the hub settings (Hub → Settings).
Select " Keypad Access Codes.
Set up Username and Access Code.
If you want to set up a duress code, change settings for group access, Night Mode, or the code ID, or temporarily disable or delete this code, select it from the list and make the changes.
PRO or a user with admin rights can set up an access code or change its settings. This feature is supported by hubs running OS Malevich 2.13.1 or later. Access codes are not supported by the Hub (2G) Jeweller control panel.
To set up the RRU code
Only a PRO user with the necessary permissions to configure the system can create and configure RRU codes in the Ajax PRO apps. For more information on configuring this feature, seethis article at .
The RRU codes are supported by hubs (except for the Hub (2G) Jeweller model) running OS Malevich 2.17 or later.
Adding passes and tags
KeyPad Plus Jeweller is compatible with Tag key fobs, Pass cards, and third-party cards and key fobs that use DESFire® technology.
Before adding third-party devices that support DESFire®, make sure they have enough free memory to handle the new keypad. Ideally, the third-party device should be pre-formatted.
The maximum number of connected passes/tags depends on the hub model. At the same time, the bound passes and tags do not affect the total limit on the number of devices connected to the hub.
Hub model
Number of Tag or Pass devices
Hub (4G) Jeweller
50
Hub Plus Jeweler
99
Hub 2 Jeweler
50
Hub 2 Plus Jeweler
200
Superior Hub Hybrid
50
The procedure for connecting Tag, Pass, and third-party devices is the same. See the connection instructions here.
Controlling security through codes
You can control Night Mode, security for the entire facility, or for separate groups using general, personal, RRU, and access codes (configured by PRO or a user with admin rights). The keypad allows you to use 4- to 6-digit codes. Incorrectly entered numbers can be cleared using the button.
If a personal code or access code is used, the name of the user who armed or disarmed the system is displayed in the hub's event feed and in the notifications list. If a general code is used, the name of the user who changed the security mode is not displayed.
Keypad access codes are supported by hubs (except for the Hub (2G) Jeweller model) running OS Malevich 2.13.1 or later.
, RRU codes are supported by hubs (except for the Hub (2G) Jeweller model) running OS Malevich 2.17 or later.
Arming with a personal code
The username is displayed in the notifications and events feed
Arming with a general code
The"" device name is displayed in the notifications and events feed
KeyPad Plus Jeweller is locked for the duration specified in the settings if an incorrect code is entered three times in a row within 1 minute. The corresponding notifications are sent to users and to the security company’s monitoring station. A user or PRO with administrator rights can unlock the keypad in the Ajax app.
Controlling security at the facility using a general code
Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
Enter thegeneral code for the "."
Press the to arm/disarm/Night Mode key.
For example: 1234 →
Group security management using a general code
Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
If a security group is assigned to KeyPad Plus Jeweller (in the"" field under"Group Management in the keypad settings), you do not need to enter the group ID. To manage the security mode for this group, simply enter a general or personal code.
If a group is assigned to KeyPad Plus Jeweller, you will not be able to manage Night Mode using a general code. In this case, Night Mode can only be managed using a personal code if the user has the appropriate permissions.
Security management of the facility using a personal code
Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
Enter the User ID.
Press the * (Function ) button.
Enter your personal code.
Press the * (Function ) button.
Enter the " Group ID.
Press the to arm/disarm/Night Mode key.
For example: 2 → * → 1234 → * → 5 →
If a group is assigned to KeyPad Plus Jeweller (in the"" field under"Group Management in the keypad settings), you do not need to enter the group ID. To manage the security mode for this group, simply enter a personal code.
A duress code allows you to simulate alarm deactivation. In this case, the Ajax app and the sirens installed at the facility will not give the user away, but the security company and other users will be alerted to the incident. You can use either a personal or a general duress code. In the " and "Keypad Access Codes" sections, you can also set up a duress code for people who are not registered in the system.
Scenarios and sirens respond to disarming under duress in the same way as they do to normal disarming.
Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
Enter thegeneral duress code for the .
Press the disarming button .
For example: 4321→
To use a registered user's personal duress code
Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
Enter the User ID.
Press the * (Function ) button.
Enter thepersonal duress code for the .
Press the disarming button .
For example: 2→ * → 4422 →
To use the duress code of a person who is not registered in the system
Enter the"" duress code as set out in"" Keypad Access Codes and press the"" disarming key.
For example: 4567→
Using the RRU code
The RRU code is activated after the alarm is triggered, within the time period configured in the hub settings, and remains valid for a specified period. This ensures that the code is used only in the event of a security threat, unlike keypad or user codes.
Security control of the facility using the RRU code:
Enter RRU Code and press the arming/ disarming/ Night Mode activationbutton.
For example: 1234→
Security control of the group using the RRU code:
Enter RRU Code, press *, enter Group ID, and press the arming/ disarming/ Night Mode activationbutton.
For example: 1234 → * → 2→
Security Management Using Tags or Passes
Activate the keypad by swiping your hand over it. KeyPad Plus Jeweller will beep (if enabled in the settings) and turn on the backlight.
Note that the keypad can be activated automatically with the“” “Auto-wake on Delay when Entering” function if“” “Delay When Entering” is configured. This function is supported by KeyPad Plus Jeweller with firmware version 6.60.0.6 or higher and hubs with“” OS Malevich 2.19 or higher.
Hold your tag or pass up to the keypad's pass/tag reader. It is marked with wave icons.
Enter the required code if the" " feature is enabled and you are promptedto confirm authorization with a passcode .
Press the Arm, Disarm, or Night Mode button on the keypad.
Note that if Easy armed mode change is enabled in the KeyPad Plus Jeweller settings, you do not need to press the Arm, Disarm, or Night Mode button. The security mode will change to the opposite after tapping Tag or Pass.
Security control for a single group
Tag or Pass can control the security mode of a single group. This is possible if KeyPad Plus Jeweller is not assigned to any group and Tag or Pass has no group restrictions.
To change the security mode of a single group using a tag or password:
Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
Press the arming/ disarming/ Night Mode activationbutton.
For example: → 01→
If the security mode is successfully changed, a short beep will sound, the indicator will change, and a notification containing the username will appear in the event log.
Mute Interconnected Fire Detectors: Alarm Function
KeyPad Plus Jeweller can silence an interconnected fire alarm by pressing the Function button (if the required setting is enabled). The system's response to pressing a button depends on the settings and the system's status:
Interconnected fire detectors have already been installed — with the first press of the button, all fire detector sirens are silenced, except for those that triggered the alarm. Pressing the button again silences the remaining detectors.
The delay time for interconnected alarms lasts — by pressing the Function button, the siren of the triggered Ajax fire detectors is muted.
KeyPad Plus Jeweller can report the current security mode, keystrokes, malfunctions, and its status via LED indicators and audible alerts. The current security mode is displayed by the backlight after the keypad is activated. Information about the current security mode remains valid even if the arming mode is changed by another device—such as a key fob, another keypad, or an app.
The "Auto-wake on Delay when Entering function automatically activates the keypad when "Delay When Entering is configured. This function is supported by KeyPad Plus Jeweller with firmware version 6.60.0.6 or higher and hubs running OS Malevich 2.19 or higher.
You can activate the keypad by swiping your hand over the touch panel from top to bottom. When activated, the keypad's backlight will turn on and a beep will sound (if enabled).
Event
Indication
There is no connection to the hub or the wireless signal range extender
LEDXis blinking
The KeyPad Plus Jeweller housing is open (the SmartBracket mount has been removed)
LEDXflashesbriefly once
Touch button pressed
A short beep; the current system security status LED flashes once. The volume depends on the keypad settings
The system is armed
Short beep, Armed or Night Mode LED lights up
The system is disarmed
Two short beeps— . Disarmed , the LED lights up
An incorrect code was entered, or an attempt was made to change the security mode using an unconnected or deactivated pass/tag
A long beep; the LED backlight on the digital unit flashes 3 times
Security mode cannot be enabled (for example, a window is open and the System integrity check is enabled)
A long beep; the current security status LED flashes 3 times
The hub does not respond to the command—there is no connection
Long beep,X(Malfunction) , the LED lights up
The keypad is locked because an incorrect code was entered or an attempt was made to use an unauthorized pass or tag
A long beep, during which the security status LEDs and the keypad backlight flash three times
The batteries are low
After changing the security mode, theXLED lights up. The touch buttons are locked during this time.
When you try to turn on the keypad with dead batteries, it emits a long beep, theXLEDslowly lights up and then goes out, and the keypad turns off
The system requires you to confirm your authorization with a password after the access devices have been verified. Available if the"" feature is enabled and the "Authorization confirmation with a passcode" feature is activated at .
The current security status LED flashes for the set duration to confirm
Audible alerts for malfunctions
If any device is offline or the battery is low, KeyPad Plus Jeweller can alert system users with an audible alert. The keyboards’ХLEDswillflash. Malfunction notifications will be displayed in the events feed, via SMS, or as a push notification.
To enable audio notifications for malfunctions, usethe Ajax PRO and PRO Desktopapps:
Click Devices, select the hub, and open its settings : Click Service → Sounds and Alerts
Enable the following toggles: if any device's battery is low, , and if any device is offline.
Click Back to save your settings.
Settings for audible notifications of malfunctions are available for all hubs (except the Hub model) running firmware version OS Malevich 2.15 or higher.
The KeyPad Plus Jeweller with firmware version 5.57.5.0 or higher supports audible notifications of malfunctions.
Event
Indication
Note
If any device is offline.
Two short beeps— Malfunction : TheХindicatorflashestwice.
Beep once per minute until all devices in the system are online.
Users can delay the audible alert for 12 hours.
If KeyPad Plus is offline.
Two short beeps— Malfunction : TheХindicatorflashestwice.
Beep once per minute until the system's keyboard is online.
It is impossible to delay the audible signal.
If the battery of any device is low.
Three short beeps— Malfunction : TheХindicatorflashesthree times.
Beep once per minute until the battery is recharged or the device is removed.
Users can delay the audible alert for 4 hours.
Audible alerts for malfunctions sound once the keypad display has finished. If multiple malfunctions occur in the system, the keypad will first alert you to a loss of connection between the device and the hub.
Functionality Testing
The Ajax system offers several types of tests to help you ensure that device installation points are selected correctly.
KeyPad Plus Jeweller functionality tests do not start immediately, but after no more than one hub-detector ping period (36 seconds when using the standard hub settings). You can change the ping period for devices in the"" section of the "Jeweller menu in the hub settings.
Tests are available in the device settings menu (Ajax App → Devices → KeyPad Plus Jeweller → Settings )
The KeyPad Plus Jeweller is best placed indoors near the entrance. This allows you to disarm the system before the entry delays have expired, as well as to quickly arm the system when leaving the premises.
When holding the KeyPad Plus Jeweller in your hands or using it on a table, we cannot guarantee that the touch buttons will work properly.
It is recommended to install the keypad 1.3 to 1.5 meters above the floor for convenience. Install the keypad on a flat, vertical surface. This ensures that the KeyPad Plus Jeweller is securely attached to the surface and helps prevent false tamper alarms.
In addition, the placement of the keypad is determined by the distance from the hub or the radio signal range extender, and the presence of obstacles between them that block the radio signal: walls, floors, and other objects.
Be sure to check the Jeweller signal strength at the installation site. If the signal strength is low (one bar), we cannot guarantee that the security system will operate reliably. At the very least, move the device to a different location, as even a 20-cm shift can significantly improve signal reception.
In places where clothing (for example, next to a hanger), power cords, or Ethernet cables may obstruct the keypad. This can cause the keypad to trigger falsely.
Inside premises where the temperature and humidity exceed the permissible limits. This could damage the device.
In locations where the KeyPad Plus Jeweller has an unstable or weak signal with the hub or the radio signal range extender.
Within 1 meter of a hub or radio signal range extender.
Near electrical wiring. This may cause communication interference.
Outdoors. This could damage the device.
Installing the Keypad
Before installing KeyPad Plus Jeweller, be sure to select the best location in accordance with the requirements in this manual.
Attach the keypad to the surface with double-sided adhesive tape and performsignal strengthtests— , and attenuation. If the signal strength is unstable or if only one bar is displayed, move the keypad or use the radio signal range extender.
Double-sided adhesive tape may only be used for temporary attachment of the keypad. A device attached with adhesive tape can detach from the surface at any time and fall, which may cause it to malfunction.
Please note that if the device is attached with adhesive tape, the tamper will not trigger when you attempt to detach it.
Check how convenient it is to enter a code using a tag or pass to manage security modes. If it is inconvenient to manage security at the selected location, relocate the keypad.
Remove the keypad from the SmartBracket mounting plate.
Attach the SmartBracket mounting plate to the surface using the included screws. When attaching, use all mounting points. Be sure to secure the perforated corner of the SmartBracket plate so that the tamper sensor is triggered if anyone attempts to remove it.
Slide the KeyPad Plus Jeweller onto the mounting plate and tighten the mounting screw at the bottom of the unit. The screw ensures a more secure attachment and prevents the keypad from being easily removed.
As soon as the keypad is secured to the SmartBracket, LEDXwill flash once—this indicates that the tamper has been triggered. If the LED does not flash after installation on the SmartBracket, check the tamper status in the Ajax app, and then make sure the keypad is securely attached.
Maintenance
Check the operation of your keypad regularly. You can do this once or twice a week. Clean the unit of dust, cobwebs, and other contaminants as they appear. Use a soft, dry cloth that is suitable for cleaning equipment.
Do not use substances containing alcohol, acetone, gasoline, or other active solvents to clean the detector. Wipe the touch keypad gently: scratches can reduce the sensitivity of the keypad.
The batteries installed in the keypad provide up to 3.5 years of autonomous operation at default settings. If the battery is low, the system sends appropriate notifications, and theX(Malfunction) indicator gradually lights up and goes out after each successful code entry.
The KeyPad Plus Jeweller can continue to operate for up to 2 months after the low-battery warning is displayed. However, we recommend that you replace the batteries immediately upon receiving the notification. We recommend using lithium batteries, as they have a high capacity and are less affected by temperature fluctuations.
The warranty for products manufactured by the Limited Liability Company “Ajax Systems Manufacturing” is valid for 2 years after purchase and does not cover the included batteries.
If the device does not work properly, we recommend that you first contact customer support, as half of the technical issues can be resolved remotely.
Ajax vhfBridge, Integration module, AJAX VHF radio communicator (8 outputs), compatible with Hub 2, Hub Plus, Hub 2 Plus, white
SKU: 367308959
€124,24€158,46
Unit price
vhfBridge Jeweller User manual
vhfBridge Jeweller is a module for connecting Ajax security systems to third-party VHF transmitters. It provides 8 transistor outputs for connection to third-party VHF transmitters.
The device is powered from 100-240 V~ mains and can be operated from a 12 V⎓ backup battery.
vhfBridge Jeweller operates as part of the Ajax security system and connects to the hub via the Jeweller secure radio communication protocol. The hub communication range is up to 1,800 meters without obstacles. Supplied in two configurations: with a casing and without it.
Screws securing the casing lid. Unscrew with a bundled hexagon key (Ø 4 mm).
Space for a 12 V⎓ backup battery.
Battery not included with vhfBridge Jeweller set.
QR code with the device ID. It is used to pair the device with the Ajax security system.
Perforated part of the casing. Necessary for tamper triggering in case of any attempt to detach the device from the surface.
Perforated parts of the casing for cable output.
The presence of the casing depends on the vhfBridge Jeweller package. The device is supplied in two configurations: with a casing and without it.
vhfBridge Jeweller board elements
Terminals for connecting a 12 V⎓ backup battery.
100-240 V~ power supply input.
Tamper button. Signals if vhfBridge Jewellercasing lid is removed.
Power button.
LED indicator.
QR code with the device ID. It is used to pair the device with the Ajax security system.
Terminals for connecting a VHF transmitter.
vhfBridge Jeweller terminals
BATT - input for the 12 V⎓ backup power connection.
OUT - power output for the 12 V⎓ VHF transmitter (maximum output current is 2 A).
OUT 1...8 - vhfBridge Jeweller outputs for connecting a VHF transmitter.
LED indication
vhfBridge Jeweller LED indicator may light up white, red, or green, depending on the status of the device.
Please note that the LED indicator is not visible when the casing lid is closed. The LED indicator is used at the stage of vhfBridge Jeweller connecting and configuring. Later on, the state of the device can be monitored in the Ajax app.
LED indication
Event
Note
Lights up white.
Connection with the hub is established, external power supply is connected.
Lights up red.
There is no connection with the hub, external power supply is connected.
For example, the hub is turned off or vhfBridge Jeweller is outside the coverage area of the hub's wireless network.
Goes out for 0.5 seconds, then lights up green and turns off.
Enabling vhfBridge Jeweller.
Goes out for 0.5 seconds, then lights up green and fades out over 3 seconds.
Disabling vhfBridge Jeweller.
Blinks red once per second.
vhfBridge Jeweller is not assigned to a hub.
Lights up for a second once every 10 seconds.
No external power supply is connected to vhfBridge Jeweller.
The colour of the indication depends on the status of connection with the hub:
lights up white if there is connection with the hub;
lights up red if there is no connection with the hub.
During an alarm, gradually lights up and goes out once every 10 seconds.
No external power supply and discharged external battery of vhfBridge Jeweller.
The colour of the indication depends on the status of connection with the hub:
lights up white if there is connection with the hub;
lights up red if there is no connection with the hub.
LED indication of output status
LED indication
Output status in case of alarm
High potential output (positive trip).
Lights up green.
Low potential output (negative trip).
Goes out.
Operating principle
vhfBridge Jeweller is designed to connect third-party VHF transmitters to create an additional channel for transmitting events to the CMS.
The communication channel with the CMS created using vhfBridge Jeweller can be used as the only or as a backup channel for communicating with the CMS (recommended more reliable option). This means that the hub can simultaneously transmit all events and alarms to the monitoring station of the security company not only through SIA (DC-09), ADEMCO 685, SurGard (Contact ID), and other proprietary protocols but also using vhfBridge Jeweller.
The transponder receives information about alarms and events from the hub via the Jeweller radio channel. Then, vhfBridge Jeweller transmits it to a third-party VHF transmitter via wires. The VHF transmitter, in turn, transmits all events and alarms to the CMS via a radio channel.
Events can be transmitted to the CMS via the Internet and vhfBridge Jeweller in parallel. Transmission via the Internet works as the main channel because of greater reliability and informativity. The transmitted events may contain the zone number of the triggered detector, group number, user number, and other data.
vhfBridge Jeweller works as a backup communication channel duplicating all events transmitted via the Internet. The delivery speed of events and alarms in both cases does not exceed 1 second.
An example of the algorithm of actions in case of an alarm from a MotionProtect motion detector:
MotionProtect has detected an alarm.
MotionProtect transmits the alarm to the hub via the Jeweller radio protocol.
The hub receives the MotionProtect alarm and transmits it to vhfBridge Jeweller via the Jeweller radio protocol.
The vhfBridge Jeweller receives the alarm from the hub and transmits it to the VHF transmitter over a wired connection.
The VHF transmitter receives the alarm and transmits it to the radio receiver on the CMS side via the radio channel.
The radio receiver receives the alarm and transmits it to the CMS software.
The CMS receives and processes the alarm.
Output types
vhfBridge Jeweller has 8 potential outputs for connection to a VHF transmitter. There are two types of outputs:
High potential output (positive trip).
Low potential output (negative trip).
The high-potential output does not supply voltage in the normal state. As soon as an alarm or event occurs, the output supplies a voltage of 12-14 V⎓. The low-potential output works the other way around. In the normal state, the voltage is maintained at 12-14 V⎓, and when an alarm or event occurs, it drops to 0 V.
The vhfBridge Jeweller output type and alarm pulse duration are configurable in Ajax apps.
VHF transmitter power supply
The vhfBridge Jeweller can supply a third-party VHF transmitter with 12 V⎓ power (maximum output current is 2 A).
If the VHF transmitter has a current consumption of more than 2 A, it can be powered by the vhfBridge Jeweller battery. In this case, disable battery charge tracking in the vhfBridge Jeweller settings so that the system users do not receive notifications about the vhfBridge Jeweller battery charging too long.
Sending events to the Central Monitoring Station (CMS)
The Ajax security system can transmit alarms to thePRO Desktopmonitoring app as well as the Central Monitoring Station (CMS) usingSurGard (Contact ID),SIA DC-09 (ADM-CID),ADEMCO685, and other proprietary protocols. The list of supported protocols isavailable here.
When an alarm is received, the monitoring station operator of the security company knows what happened and where the rapid response unit has to be sent. All Ajax devices are addressable, so events, the device type, its assigned name and room can be transmitted to the PRO Desktop and the CMS. The list of transmitted parameters may differ depending on the type of the CMS and the selected communication protocol.
You can find vhfBridge Jeweller ID and zone number in the Statesin Ajax apps. The device number corresponds to the loop (zone) number.
Adding to the system
vhfBridge Jeweller doesn't work with Hub, ocBridge Plus, uartBridge and third-party security central units.The device can only be added and configured through the Ajax PRO app by a user with administrator rights.
Open the Ajax app. If your account has access to multiple hubs, select the one to which you want to add vhfBridge Jeweller.
Go to the Devices menu and click Add Device.
Name the transponder, scan or enter the QR code manually (located on the device casing and packaging), and select a room and a group (if the group mode is activated).
Click Add- the countdown will begin.
Switch on vhfBridge Jeweller by holding the power button for 3 seconds. Keep in mind that the hub connection request is only sent when the integration module is turning on.
Please note that to find and pair the device, the transponder should be located within the hub's radio communication range (on the same secured premises).
If the connection has failed, disconnect vhfBridge Jeweller for 5 seconds and try again. If the transponder has already been assigned to another hub, turn off vhfBridge Jeweller and then follow the standard addition procedure.
The connected transponder will appear in the list of hub devices in the app. Device status updates depend on Jeweller settings. The default status update period in the app is 36 seconds.
Malfunction counter
When a vhfBridge Jeweller malfunction is detected (e.g., no external power), the Ajax app will display a red icon with a number in the upper left corner of the device icon. This number indicates the number of malfunctions.
All malfunctions can be seen in the transponder states. Fields with malfunctions will be highlighted in red.
Icons
Icons display some of the vhfBridge Jeweller states. You can check them in the Ajax app in the Devices tab.
Icon
Meaning
Jeweller Signal Strength. Displays the signal strength between the hub and vhfBridge Jeweller.
Recommended value is 2-3 bars.
The charge level of the battery connected to vhfBridge Jeweller.
The presence of the 100-240 V~ external power supply:
Connected - the external power is connected.
Disconnected - the external power is disconnected.
Name of ReX range extender
Radio signal range extender connection status:
Online - the device is connected.
Offline - the device is not connected.
Please note that the field is displayed if vhfBridge Jeweller is operated via a radio signal range extender.
Permanent Deactivation
Shows the status of the device permanent deactivation function:
No - the device operates in normal mode and transmits all events.
Lid only - the hub admin disabled notifications about tamper alarms.
Entirely - the device is completely excluded from the system operation by the hub admin. The device does not follow system commands and does not report alarms or other events.
Firmware
vhfBridge Jeweller firmware version.
Device ID
vhfBridge Jeweller ID/serial number. Also located on the device box, its board, and the casing.
Device No.
Device loop (zone) number.
vhfBridge Jeweller settings
Settings can be changed in the Ajax app:
Go to the Devices tab.
Select vhfBridge Jeweller from the list.
Go to Settings by clicking the icon in the upper right corner.
Set the parameters.
ClickBackto save the new settings.
Please note that after editing the settings, you should click the Back button to save them.
Configuration
Meaning
Name
vhfBridge Jeweller name. Displayed in the text of SMS and notifications in the event feed.
To change the device name, click on the pencil icon.
The name can contain up to 12 Cyrillic characters or up to 24 Latin characters.
Room
Selecting the virtual room to which vhfBridge Jeweller is assigned.
The room name is displayed in the text of SMS and notifications in the event feed.
Track battery charge time
Set up the battery charge duration.
When this option is enabled, the system will send a malfunction notification if the battery connected to vhfBridge Jeweller has been charging more than 40 hours.
Disable tracking if the VHF transmitter is powered directly from the battery and not from the vhfBridge Jeweller power terminals.
Pulse Duration, sec
Pulse time on an event (from 1 to 255 seconds). Set in increment of 1 second.
The default value is 5 seconds.
Jeweller Signal Strength Test
Switches vhfBridge Jeweller to the Jeweller signal strength test mode.
The test allows you to check the signal strength between the hub and vhfBridge Jeweller and determine the optimal installation location.
Allows the user to disable the device without removing it from the system.
Three options are available:
No - the device operates in normal mode and transmits all events.
Entirely - the device will not execute system commands or participate in automation scenarios, and the system will ignore device alarms and other notifications.
Lid only - the system will ignore notifications about the triggering of the device tamper only.
Opens vhfBridge Jeweller User Guide in the Ajax app.
Unpair Device
Unpairs vhfBridge Jeweller, disconnects it from the hub, and deletes its settings.
vhfBridge Jeweller output configuration
By default, vhfBridge Jeweller outputs are configured as follows:
1st output - intrusion
2nd output - panic button
3rd output - malfunction
4th output - tamper
5th output - loss of vhfBridge Jeweller power supply
6th output - power loss of the hub
7th output - hub battery discharged
8th output - loss of communication between the hub and vhfBridge Jeweller
The settings of outputs can be changed in the Ajax app:
Go to the Devices tab.
Find vhfBridge Jeweller in the list of devices.
Go to the Outputs menu.
Find the output in the list and go to its Settings by clicking the gear icon .
Set the parameters.
Click Back to save the new settings.
Operating mode Selecting the output operating mode:
Pulse- vhfBridge Jeweller generates a pulse of a specified duration when activated.
Bistable- vhfBridge Jeweller changes the state of the contacts to the opposite (e.g., closed to open) when activated. In this mode, contacts will reset their state on disarming or system restore (ifRestoration after alarmis enabled for the same event type as the output).
This setting is available for users with administrator rights or in the PRO app. If the device is connected to hubs with firmware version OS Malevich 2.27 and later.
Configuration
Meaning
Type of Event
Selection of the event type to which vhfBridge Jeweller output reacts.
Check the complete list of event types and their icons below.
Connection type
Selection of the output type:
High potential output (positive trip).
Low potential output (negative trip).
Event types of vhfBridge Jeweller outputs
Icon
Type of event
Operating mode
Description
Not assigned
No
Output disabled.
Intrusion
Pulse
Alarm when motion, opening, and other detectors are triggered.
Fire
Pulse
Alarm when fire detectors are triggered.
Auxiliary alarm
Pulse
Alarm when pressing the auxiliary request alert button.
Confirmed hold-up device alarm according to PD 6662:2017.
Hub-transponder connection loss
Bistable
Loss of vhfBridge Jeweller connection with the hub / radio signal range extender via Jeweller channel.
The time before sending an event regarding the loss of communication between the hub and vhfBridge Jeweller to the CMS is calculated with the following formula:
With the minimum values of the "hub - detector" polling interval, an event regarding the loss of communication with the hub is sent to the CMS in 6 minutes.
Connecting VHF transmitter to vhfBridge Jeweller
List of recommended VHF transmitters
Hawk VHF Alarm Transmitter (FSK Electronics)
TX750C (RDC)
TR-41 (Puper)
vhfBridge Jeweller can be connected to any VHF transmitter with relay inputs. Connection via UART, RS-485, and other interfaces is not supported.
How to connect a VHF transmitter to vhfBridge Jeweller
When connecting the VHF transmitter, do not twist the wires together, but solder them. The ends of the VHF transmitter wires, which will be inserted into the vhfBridge Jeweller terminals should be tinned or crimped with a special sleeve.
Turn off the vhfBridge Jeweller power (if power was connected).
Turn off vhfBridge Jeweller.
Select vhfBridge Jeweller outputs to which you want to connect the VHF transmitter.
Pull the VHF transmitter wires into the vhfBridge Jeweller casingthrough the holes.
There are perforated sections on the casing that can be broken off so that the cable could be pulled through them.
Connect the VHF transmitter to the control outputs of vhfBridge Jeweller according to the wiring diagram in the User Guide supplied by the VHF transmitter manufacturer.
Fasten the cable securely to the vhfBridge Jeweller terminals using a straight screwdriver (slot PL 3.0).
Connect the power to the VHF transmitter.
If a VHF transmitter requires 12 V power to operate, it can be connected to the power terminals of the corresponding vhfBridge Jeweller zone. Do not connect the external power supply to the transmitter power terminals, as this may damage the device.
Connect power to vhfBridge Jeweller.
Turn on vhfBridge Jeweller.
vhfBridge Jeweller functionality testing
Integration module functionality tests do not start immediately but not later than over a single "hub - detector" polling interval (36 seconds with standard hub settings). You can change the polling period of devices in the Jeweller menu of the hub settings.
The placement of vhfBridge Jeweller determines its distance from the hub and the presence of obstacles between them that impede the passage of the radio signal: walls, inter-floor constructions, or large-sized objects located in the room.
Be sure to check the signal strength at the installation site. If the signal strength is low (a single bar), we cannot guarantee a stable operation of the security system. At the very least, relocate the device as repositioning even by 20 cm can significantly improve signal reception.
If poor or unstable signal strength is still reported after the relocation of the device, use the radio signal range extender.
When choosing the installation location, consider the distance between vhfBridge Jeweller and the VHF transmitter: the cable length should be sufficient for connection.
The minimum distance between vhfBridge Jeweller and the radio transmitter is 2 meters and the maximum distance is 7 meters. The minimum distance is required to avoid signal overlapping. The maximum distance allowed will help avoid signal attenuation in the cable.
Material and cross-section of the cable for connecting a VHF transmitter are determined by the manufacturer's requirements and the maximum current. All requirements can be found in the manual or from the customer service of the VHF transmitter manufacturer.
vhfBridge Jeweller installation
Prior to mounting vhfBridge Jeweller, ensure that you have selected the optimal location corresponding to these instructions.
The transponder casing should be mounted on a vertical surface. If installed on a horizontal surface, thetamperwill not work when somebody attempts to dismantle the transponder.
To install vhfBridge Jeweller:
Remove the vhfBridge Jeweller casing lid by unscrewing the bottom and top screws with the bundled hex wrench.
Remove the vhfBridge Jeweller board from the holders by pulling them to the sides.
Prepare cable openings in advance by carefully breaking out the perforated parts of the casing.
Fasten the casing to a vertical surface at the chosen installation location using the bundled screws. When attaching, use all the fixation points on the casing. One of them, in the perforated part of the mount above the tamper, is needed to trigger the tamper on the back of the board in case of an attempt to tear the casing off the surface.
Run the cables into the transponder casing through the previously made holes.
Install the vhfBridge Jeweller board into the casing on the racks.
Secure the cable with cable ties using special mounts inside the casing.
Install a 12 V⎓ backup battery on the special holders in the casing. Please note that vhfBridge Jeweller cannot be connected to third-party power supply units.
We recommend using a 12 V⎓ battery of 4 or 7 Ah. For such batteries, special holders in the casing are designed. You can also use similar batteries of a different capacity, of the matching size, and with a charging time of no more than 30 hours. The maximum dimensions of the battery to be installed in the casing are 150 × 65 × 94 mm, and the weight is 5 kg.
Connect a backup battery to the board terminals according to the wiring diagram below (use the bundled cable). Follow the polarity and connection order of the wires. Securely fasten the conductors to the terminals.
Install the lid on the casing and fix it with the bundled screws.
Test vhfBridge Jeweller and connected VHF transmitter.
Do not install vhfBridge Jeweller
Outdoors. Doing so may cause the device to malfunction or not work properly.
Near metal objects or mirrors (for example, in a metal cabinet). They can shield and attenuate the radio signal.
Inside premises with temperature and humidity outside the permissible limits. Doing so may cause the device to malfunction or not work properly.
At a distance less than 1 meter from the hub or range extender. This could result in the loss of connection with the hub.
At a distance less than 2 meters from the VHF transmitter. The minimum distance is required to avoid signal overlapping
At a distance more than 7 meters from the VHF transmitter. The maximum distance allowed will help avoid signal attenuation in the cable.
Maintenance
Check the functionality of vhfBridge Jeweller regularly. The optimal frequency of checks is once every three months. Clean the casing from dust, cobwebs, and other contaminants as they emerge. Use a soft dry cloth suitable for equipment care. Do not use any substances containing alcohol, acetone, gasoline, and other active solvents to clean the device.
AJAX Wireless Indoor Motion Detector MotionCam PhOD (Image on Demand) with photo verification White
SKU: 367308964
€148,16€188,96
Unit price
Wireless motion detector with photo verification option MotionCam PhOD . Photo on request.
Works only with AJAX CentralHub 2orHub 2 Plus .
Sends a verification image to the user in 9 seconds.
With MotionCam, you will learn about the actual situation at home even before the thieves realize that they have been caught. An animated series of photos is sent immediately after motion is detected.
MotionCam is designed to monitor your safety, not your personal life. The motion detector cannot take pictures on demand. The camera only activates in response to a motion alarm. Data is encrypted throughout the transmission and storage process. You don't have to watch the video cameras all the time to know why the alarm went off.
The detector does not react to animals up to 20 kg and 50 cm. But if a particularly curious pet manages to set off the alarm (especially a cat), the photo report will confirm that the house is safe.
Easy to add by scanning the machine's QR code in the Ajax app.
Installation: Indoors
Motion detection distance: Up to 12m
Immunity against animals: Weight up to 20 kg, 50 cm
Power supply: Batteries CR123A (×2), 3 V, duration of work up to 4 years, or up to 2.5 years if the "Entry delay" function is turned on
There is no warranty for the batteries.
Operating temperature: from -10°C to +40°C
Size: 135 × 70 × 60 mm
Weight: 167 years
The installation instructions are available in the Ajax app, which will open by scanning the QR code of the detector at the time of installation. Easy installation and connection to the Ajax central Hub.
Available for pickup at
Out of stock at
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AJAX Keypad Plus wireless keyboard, connects to AJAX Hub 2 or Hub 2 Plus. Turn on and off security, night mode with the keypad.
Battery life up to 3.5 years. Create a personal code for each user to know who turned the security on or off and when. The user's name will be reflected in the notification log.
An alarm will be sent after 3 unsuccessful attempts to enter the code. An alarm code can be created to simulate the removal of a security guard if someone forces the user to remove the security guard, but the alarm is sent immediately to the security company.
KeyPad Plus Jeweller user manual
Updated
KeyPad Plus Jewelleris a wireless touch keypad for managing the Ajax system with encrypted contactless cards and key fobs. Designed for indoor installation. Supports "silent alarm" when entering theduress code.
The keypad manages security modes using passwords andcardsorkey fobs. Indicates the current security mode with a LED light.
The keypad operates as part of the Ajax system by connecting via theJeweller secure radio communication protocolto the hub. The communication range without obstacles is up to 1700 meters. The pre-installed battery life is up to 3.5 years.
SmartBracket mounting plate (to remove the plate, slide it down)
Do not tear off the perforated part of the mount. It is required for actuating the tamper in case of any attempt to dismantle the keypad.
Power button
Tamper button
Keypad QR Code
Operating principle
KeyPad Plus Jeweller arms and disarms the security of the entire facility or separate groups as well as allows activating theNight Mode. You can control the security modes with KeyPad Plus Jeweller using:
Codes. The keypad supports general and personal codes, as well as as arming without entering a code.
Cards or key fobs. You can connectTag key fobsandPass cardsto the system. To quickly and securely identify users, KeyPad Plus Jeweller uses the DESFire® technology. DESFire® is based on the ISO 14443 international standard and combines 128-bit encryption and copy protection.
KeyPad Plus Jeweller supports code types as follows:
Keypad code- general code set up for the keypad. When used, all events are delivered to Ajax apps on behalf of the keypad.
User code- personal code set up for a user connected to the hub. When used, all events are delivered to Ajax apps on behalf of the user.
Keypad access code- set up for a person who is not registered in the system. When used, events are delivered to Ajax apps with a name associated with this code.
RRU codeis an access code for the rapid response units (RRU) activated after the alarm and valid for a specified period. When the code is activated and used, events are delivered to Ajax apps with a title associated with this code.
The number of personal, access, and RRU codes depends on the hub model.
Access codes are not supported by theHub (2G) Jewellercontrol panel.
Before entering a code or using Tag/Pass, you should activate ("wake up") the KeyPad Plus Jeweller by sliding your hand over the touch panel from top to bottom. When it is activated, the button backlight is enabled, and the keypad beeps.
Auto-wake on Delay when Enteringfunction allows automatically activating the keypad whenDelay When Enteringis set up. This function is supported by KeyPad Plus Jeweller with firmware version 6.60.0.6 or higher and hubs withOS Malevich 2.19or higher.
The KeyPad Plus Jeweller is equipped with LED indicators that show the current security mode and keypad malfunctions (if any). The security status is displayed only when the keypad is active (the device backlight is on).
You can use the KeyPad Plus Jeweller without ambient lighting as the keypad has a backlight. The pressing of the buttons is accompanied by a sound signal. The backlight brightness and keypad volume are adjustable in the settings. If you do not touch the keypad for 4 seconds, KeyPad Plus Jeweller reduces the backlight brightness, and 8 seconds later goes into power-saving mode and turns off the display.
If the batteries are discharged, the backlight turns on at the minimum level regardless of the settings.
Function button
KeyPad Plus Jeweller has aFunctionbutton that operates in 3 modes:
Off- the button is disabled and nothing happens after it is pressed.
Alarm- after theFunctionbutton is pressed, the system sends an alarm to the security company monitoring station and all users.
Mute interconnected fire detectors alarm- after theFunctionbutton is pressed, the system mutes the alarm of the Ajaxfire detectors. Available only if anInterconnected Fire Detectors Alarmis enabled (Hub → Settings → Service → Fire detectors settings)
KeyPad Plus Jeweller supportsduress code. It allows you to simulate alarm deactivation. The Ajaxappandsirensinstalled at the facility will not give you away in this case, but the security company and other users of the security system will be warned about the incident.
KeyPad Plus Jeweller can participate in two-stage arming, but cannot be used as a second-stage device. The two-stage arming process using Tag or Pass is similar to arming using a personal or general code on the keypad.
The Ajax system can connect to the CMS and transmit events and alarms to the monitoring station of the security company inSurGard (Contact ID), ADEMCO 685, SIA (DC-09), and other proprietary protocol formats. A complete list of supported protocols isavailable here. The device ID and the number of the loop (zone) can be found inits states.
Connection
KeyPad Plus Jeweller is incompatible with Hub (2G) Jeweller, third-party security central units, and ocBridge Plus and uartBridge integration modules.
Before starting connection
The hub and the device operating at different radio frequencies are incompatible. The radio-frequency range of the device may vary by region. We recommend purchasing and using Ajax devices in the same region. You can check the range of operating radio frequencies with thetechnical support service.
Install the Ajax app andcreate an account. Add a hub and create at least one room.
Ensure that the hub is on and has Internet access (via Ethernet cable, Wi-Fi, and/or mobile network). This can be done by opening the Ajax app or by looking at the hub logo on the faceplate - it lights white or green if the hub is connected to the network.
Make sure that the hub is not in armed mode and does not start updates by checking its status in the app.
Only a user or PRO with full admin rights can add a device to the hub.
To connect KeyPad Plus Jeweller
Open the Ajax app. If your account has access to multiple hubs, select the one to which you want to connect KeyPad Plus Jeweller.
Go to theDevices menu and clickAdd Device.
Name the keypad, scan or enter the QR code (located on the package and under the SmartBracket mount), and select a room.
ClickAdd; the countdown will begin.
Turn on the keypad by holding the power button for 3 seconds. Once connected, KeyPad Plus Jeweller will appear in the hub device list in the app. To connect, locate the keypad at the same protected facility as the system (within the coverage area of the hub radio network range). If the connection fails, try again in 10 seconds.
The keypad only works with one hub. When connected to a new hub, the device stops sending commands to the old hub. Once added to a new hub, KeyPad Plus Jeweller is not removed from the device list of the old hub. This must be done manually through the Ajax app.
KeyPad Plus Jeweller turns off automatically 6 seconds after being turned on if the keypad fails to connect to the hub. Therefore, you do not need to turn off the device to retry the connection.
Updating the statuses of devices in the list depends on the Jeweller settings; the default value is 36 seconds.
Icons
The icons represent some of KeyPad Plus Jeweller states. You can see them in theDevices tab in the Ajax app.
Icon
Value
Jeweller signal strength - Displays the signal strength between the hub or radio signal range extender and KeyPad Plus Jeweller
Displays the status of the ReX Jeweller range extender use.
The field is not displayed if the keypad works directly with the hub.
Pass/Tag Reading
Displays if card and keyfob reader is enabled.
Assigned Group Easy Management
Displays whether or not the security mode can be switched with Pass or Tag and without confirmation by the control buttons , , .
Easy Armed Mode Change
This setting replacesAssigned Group Easy Managementon KeyPad Plus Jeweller with firmware version 5.60.6.3 or higher, operating with hubs withOS Malevich 2.19or higher.
Shows the configuration for theEasy Armed Mode Changefeature:
Off- each arming or disarming attempt should be confirmed by entering the passcode or presenting the access device.
Arm/disarm using access device without confirming action by buttons- allows users to switch security modes of the system using access devices without confirmation by pressing keypad buttons.
Disarm without disarming button- the system or its groups, the security of which is managed with a passcode or access devices, will be disarmed without confirmation by pressing keypad buttons.
A fixed passcode length should be set in the hub settings in the Ajax PRO app.
Permanent Deactivation
Shows the status of the device:
No- the device operates normally and transmits all events.
Lid only- the hub admin has disabled notifications about the body opening.
Entirely- the hub admin has entirely excluded the keypad from the system. The device does not execute system commands and does not report alarms or other events.
Shows the status of the keypad one-time deactivation setting:
No- the keypad operates in normal mode.
Lid only- notifications on the keypad tamper triggering are disabled until the first disarm.
Entirely- the keypad is entirely excluded from the operation of the system until the first disarm. The device does not execute system commands and does not report alarms or other events.
KeyPad Plus Jeweller is configured in the Ajax app:
Go to theDevices tab.
SelectKeyPad Plus Jewellerfrom the list.
Go toSettingsby clicking on the gear icon .
To apply the settings after the change, click theBackbutton
Parameter
Value
Name
Device name. Displayed in the list of hub devices, SMS text, and notifications in the event feed.
To change the device name, click on the pencil icon .
The name can contain up to 12 Cyrillic characters or up to 24 Latin characters.
Room
Selecting the virtual room to which KeyPad Plus Jeweller is assigned.
The name of the room is displayed in the text of SMS and notifications in the event feed.
Group Management
Selecting the security group controlled by the device. You can select all groups or just one.
The field is displayed when theGroup modeis enabled.
If theFollowed groupfeature is configured for groups, their security state can automatically change depending on their settings and initiators' states.
.
Access Settings
Selecting the method of arming/disarming:
Keypad codes only.
User codes only.
Keypad and user codes.
To activate theKeypad Access Codesset up for people who are not registered in the system, select the options on the keypad:Keypad codes onlyorKeypad and user codes
.
Keypad Code
Selection of a general code for security control. Contains 4 to 6 digits.
Duress Code
Selecting a general duress code for silent alarm. Contains 4 to 6 digits.
Selecting the function of the * button(Functionbutton):
Off- theFunctionbutton is disabled and does not execute any commands when pressed.
Panic- after theFunctionbutton is pressed, the system sends an alarm to the CMS and to all users.
Mute Interconnected Fire Detectors Alarm - when pressed, mutes the alarm of Ajaxfire detectors. Available only if anInterconnected Fire Detectors Alarmis enabled.
When enabled, theFunctionbutton should be pressed twice to send a panic alarm.
This setting is available ifFunction buttonis set toPanic.
Unauthorized Access Auto-Lock
If active, the keypad is locked for the pre-set time if an incorrect code is entered or unverified passes/tags are used more than 3 times in a row within 1 minute.
It is not possible to disarm the system via keypad during this time. You can unlock the keypad through the Ajax app.
Auto-lock Time, min
Selecting the keypad lock period after wrong code attempts:
3 minutes.
5 minutes.
10 minutes.
20 minutes.
30 minutes.
60 minutes.
90 minutes.
180 minutes.
Brightness
Selecting brightness of the keypad buttons backlight. The backlight works only when the keypad is active.
This option does not affect the brightness level of pass/tag reader and security modes indicators.
Buttons Volume
Selecting the keypad buttons volume level when pressed.
Pass/Tag Reading
When enabled, the security mode can be controlled with Pass and Tag access devices.
Authorisation confirmation with a passcode
When enabled, system authorization using access devices requires confirmation of the action with the user or keypad code. Available if thePass/Tag Readingtoggle is enabled.
This setting is supported when KeyPad Plus Jeweller is connected to hubs with firmware versionOS Malevich 2.20or higher.
Time for confirmation
Selecting the maximum time to confirm authorization with a password after access devices' confirmation. Available if theAuthorization confirmation with a passcodetoggle is enabled.
This setting is supported when KeyPad Plus Jeweller is connected to hubs with firmware versionOS Malevich 2.21or higher.
Assigned Group Easy Management
When enabled, changing the security mode with Tag and Pass does not require confirmation by pressing thearm,disarm, orNight Modebutton. The security mode is switched automatically.The option is available ifPass/Tag Readingis enabled in the keypad settings.
If the group mode is activated, the option is available when the keypad is assigned to a particular group - theGroup Managementfield in the keypad settings.
This setting replacesAssigned Group Easy Managementon KeyPad Plus Jeweller with firmware version 5.60.6.3 or higher, operating with hubs withOS Malevich 2.19or higher.
Allows users to arm/disarm the system without confirmation by pressing keypad buttons.
Three options are available:
Off- each arming or disarming attempt should be confirmed by entering the passcode or presenting the access device.
Arm/disarm using access device without confirming action by buttons- allows users to switch security modes of the system using access devices without confirmation with keypad buttons.
Disarm without disarming button- the system or its groups, the security of which is managed with a passcode or access devices, will be disarmed without confirmation by pressing keypad buttons.
A fixed passcode length should be set in the hub settings in the Ajax PRO app.
Arming without Code
The option allows you to arm the system without entering a code. To do so, just click on theArmorNight Modebutton.
Auto-wake on Delay when Entering
The feature is available on KeyPad Plus Jeweller with firmware version 6.60.0.6 or higher, operating with hubs withOS Malevich 2.19or higher.
Activates the keypad afterDelay When Enteringis started by any security device.
The auto-wake feature may also reduce the keypad battery life.
Alert with a siren if the panic button is pressed
The field is displayed if theAlarmoption is selected for theFunctionbutton.When the option is enabled, the sirens connected to the security system give an alert when the * button(Functionbutton) is pressed.
Jeweller Signal Strength Test
Switches the keypad to the Jeweller signal strength test mode.
Opens KeyPad Plus Jeweller user manual in the Ajax app.
Permanent Deactivation
Allows the user to disable the device without removing it from the system.
Three options are available:
No- the device operates in normal mode and transmits all events.
Entirely- the device does not execute system commands and does not participate in automation scenarios, and the system ignores alarms and other device notifications.
Lid only- the system ignores the device tamper triggering notifications.
Allows the user to disable events of the device until the first disarm.
Three options are available:
No- the device operates in normal mode.
Lid only- notifications on the device tamper triggering are disabled while the armed mode is active.
Entirely- the device is completely excluded from the operation of the system while the armed mode is active. The device does not execute system commands and does not report alarms or other events.
The Ajax system allows you to set up a keypad code, as well as personal codes for users added to the hub.
With theOS Malevich 2.13.1update, we have also added the ability to create access codes for people who are not added to the hub. This is convenient, for example, to provide a cleaning company with access to security management.
With theOS Malevich 2.17update, codes for the rapid response units are available. The RRU codes are activated after the alarm and are valid for a specified period. See how to set up and use each type of code below.
To set keypad code
Go to keyboard settings.
SelectKeypad Code.
Set the keypad code you want.
To set the keypad duress code
Go to keypad settings.
SelectDuress Code.
Set the keypad duress code you want.
To set a personal code in the Ajax app
Go to the user profile settings(Hub→Settings →Users→Your profile settings).
SelectPasscode Settings(User ID is also visible in this menu).
SetUser CodeandDuress Code.
Each user sets a personal code individually. The admin cannot set a code for all users.
To set up an access code for a person who is not registered in the system
Go to the hub settings(Hub→Settings ).
SelectKeypad Access Codes.
Set upUsernameandAccess Code.
If you want to set up a duress code, change settings for access to groups, Night Mode, code ID, temporarily disable or delete this code, select it in the list and make changes.
PRO or a user with admin rights can set up an access code or change its settings. This function is supported by hubs with OS Malevich 2.13.1 and higher. Access codes are not supported by the Hub (2G) Jeweller control panel.
To set up the RRU code
Only a PRO with the rights to configure the system can create and configure the RRU codes in the AjaxPRO apps. More information about configuring this feature you can find inthis article.
The RRU codes are supported by hubs (except the Hub (2G) Jeweller model) with OS Malevich 2.17 and higher.
Adding passes and tags
KeyPad Plus Jeweller can work withTag key fobs,Pass cards, and third-party cards and key fobs that use DESFire® technology.
Before adding third-party devices that support DESFire®, make sure they have enough free memory to handle the new keypad. Preferably, the third-party device should be pre-formatted.
The maximum number of connected passes/tags depends on the hub model. At the same time, the bound passes and tags do not affect the total limit of devices on the hub.
Hub model
Number of Tag or Pass devices
Hub (4G) Jeweller
50
Hub Plus Jeweller
99
Hub 2 Jeweller
50
Hub 2 Plus Jeweller
200
Superior Hub Hybrid
50
The procedure for connecting Tag, Pass, and third-party devices is the same. See the connecting instructionshere.
Controlling security via codes
You can controlNight Mode, security of the entire facility or separate groups using general, personal, RRU, and access codes (configured by PRO or a user with admin rights). The keypad allows you to use 4 to 6 digit codes. Incorrectly entered numbers can be cleared with the button.
If a personal code or access code is used, the name of the user who armed or disarmed the system is displayed in the hub event feed and in the notifications list. If a general code is used, the name of the user who changed the security mode is not displayed.
Keypad access codesare supported by hubs (except theHub (2G) Jewellermodel) with OS Malevich 2.13.1 and higher.
The RRUcodesare supported by hubs (except theHub (2G) Jewellermodel) with OS Malevich 2.17 and higher.
Arming with a personal code
Theusernameis displayed in the notifications and events feed
Arming with a general code
Thedevice nameis displayed in the notifications and events feed
KeyPad Plus Jeweller is locked for the time specified in the settings if an incorrect code is entered three times in a row within 1 minute. The corresponding notifications are sent to users and to the monitoring station of the security company. A user or PRO with administrator rights can unlock the keypad in the Ajax app.
Controlling security at the object via general code
Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if theAuthorization confirmation with a passcodefeature is activated.
Enter thegeneral code.
Press thearming/disarming /NightMode key.
For example: 1234 →
Group security management with a general code
Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if theAuthorization confirmation with a passcodefeature is activated.
If a security group is assigned to KeyPad Plus Jeweller (in theGroup Managementfield in the keypad settings), you do not need to enter the group ID. To manage the security mode of this group, entering a general or personal code is sufficient.
If a group is assigned to KeyPad Plus Jeweller, you will not be able to manageNight Modeusing a general code. In this case,Night Modecan only be managed using a personal code if the user has the appropriate rights.
Security management of the facility using a personal code
Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if theAuthorization confirmation with a passcodefeature is activated.
Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if theAuthorization confirmation with a passcodefeature is activated.
Enter theUser ID.
Press the *(Functionbutton).
Enter yourpersonal code.
Press the *(Functionbutton).
Enter theGroup ID.
Press thearming/disarming /NightMode key.
For example: 2 → * → 1234 → * → 5 →
If a group is assigned to KeyPad Plus Jeweller (in theGroup Managementfield in the keypad settings), you do not need to enter the group ID. To manage the security mode of this group, entering a personal code is sufficient.
A duress code allows you to simulate alarm deactivation. The Ajax app and sirens installed at the facility will not give the user away in this case, but the security company and other users will be warned about the incident. You can use both a personal and a general duress code. InKeypad Access Codes, you can also set up a duress code for people not registered in the system.
Scenarios and sirens react to disarming under duress in the same way as to normal disarming.
Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if theAuthorization confirmation with a passcodefeature is activated.
Enter thegeneral duress code.
Press the disarming button .
For example:4321 →
To use a personal duress code of registered user
Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if theAuthorization confirmation with a passcodefeature is activated.
Enter theUser ID.
Press the *(Functionbutton).
Enter thepersonal duress code.
Press the disarming button .
For example:2 → * → 4422 →
To use a duress code of a person who is not registered in the system
Enter theduress codeset inKeypad Access Codesand press thedisarming key .
For example:4567 →
Using the RRU code
The RRU code is activated after triggering the alarm during the time configured in the hub settings, and it is valid for a specified period. This ensures that such code will only be used in case of risk, unlike keypad or user codes.
Security control of the object using the RRU code:
Enter RRUCodeand press thearming / disarming/ Night Mode activationbutton.
For example: 1234→
Security control of the group using the RRU code:
Enter RRUCode, press *, enterGroup ID, and press thearming / disarming/ Night Mode activationbutton.
For example: 1234 → *→ 2→
Security management using Tag or Pass
Activate the keypad by swiping your hand over it. KeyPad Plus Jeweller will beep (if enabled in the settings) and turn on the backlight.
Note that the keypad can be activated automatically with theAuto-wake on Delay when Enteringfunction ifDelay When Enteringis set up. This function is supported by KeyPad Plus Jeweller with firmware version 6.60.0.6 or higher and hubs withOS Malevich 2.19or higher.
Bring Tag or Pass to the keypad pass/tag reader. It is marked with wave icons.
Enter the required code if theAuthorization confirmation with a passcodefeature is activated.
Press theArm,Disarm, orNight Modebutton on the keypad.
Note that ifEasy armed mode changeis enabled in the KeyPad Plus Jeweller settings, you do not need to press theArm,Disarm, orNight Modebutton. The security mode will change to the opposite after tapping Tag or Pass.
Security control of a single group
Tag or Pass can control the security mode of a single group. This is possible if KeyPad Plus Jeweller is not assigned to any group and Tag or Pass has no group restrictions.
To change the security mode of a single group using Tag or Pass:
Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if theAuthorization confirmation with a passcodefeature is activated.
Press thearming / disarming/ Night Mode activationbutton.
For example: → 01→
If the security mode is successfully changed, a short beep will sound, the indicator will change, and a notification with the username will appear in the event log.
Mute Interconnected Fire Detectors Alarms function
KeyPad Plus Jeweller can mute an interconnected fire alarm by pressing theFunctionbutton (if the required setting is enabled). The reaction of the system to pressing a button depends on the settings and the state of the system:
Interconnected Fire Detectors Alarms have already propagated- by the first press of the button, all sirens of the fire detectors are muted, except for those that registered the alarm. Pressing the button again mutes the remaining detectors.
Interconnected alarms delay time lasts- by pressing theFunctionbutton, the siren of the triggered Ajaxfire detectorsis muted.
KeyPad Plus Jeweller can report the current security mode, keystrokes, malfunctions, and its status by LED indication and sound. The current security mode is displayed by the backlight after the keypad is activated. The information about the current security mode is relevant even if the arming mode is changed by another device: a key fob, another keypad, or an app.
Auto-wake on Delay when Enteringfunction allows automatically activating the keypad whenDelay When Enteringis set up. This function is supported by KeyPad Plus Jeweller with firmware version 6.60.0.6 or higher and hubs withOS Malevich 2.19or higher.
You can activate the keypad by swiping your hand over the touch panel from top to bottom. When activated, the backlight on the keypad will turn on and a beep will sound (if enabled).
Event
Indication
There is no connection to the hub or radio signal range extender
LEDXblinks
KeyPad Plus Jeweller body is open (SmartBracket mount is removed)
LEDXblinks briefly once
Touch button pressed
Short beep, the current system security status LED blinks once. The volume depends on the keypad settings
The system is armed
Short beep,ArmedorNight ModeLED lights up
The system is disarmed
Two short beeps, theDisarmedLED lights up
An incorrect code was entered or there was an attempt to change security mode by an unconnected or deactivated pass/tag
Long beep, digital unit LED backlight blinks 3 times
The security mode cannot be activated (for example, a window is open and theSystem integrity checkis enabled)
Long beep, the current security status LED blinks 3 times
The hub does not respond to the command - there is no connection
Long beep,X(Malfunction)LED lights up
The keypad is locked due to a wrong code attempt or attempt to use an unauthorised pass/tag
Long beep, during which the security status LEDs and keypad backlight blink 3 times
The batteries are low
After changing the security mode, theX LED lights up. The touch buttons are locked for this time.
When you try to turn on the keypad with discharged batteries, it emits a long beep, theXLED smoothly lights up and goes off, then the keypad turns off
The system requires to confirm authorization with a password after access devices' confirmation. Available if theAuthorization confirmation with a passcodefeature is activated
The current security status LED blinks during the set time for confirmation
Sound notifications of malfunctions
If any device is offline or the battery is low, KeyPad Plus Jeweller can notify system users with an audible sound. The keyboards' LEDsХwill blink. Malfunction notifications will be displayed in the events feed, SMS text, or push notification.
To enable sound notifications of malfunctions, use Ajax PRO and PRO Desktopapps:
ClickDevices , choose hub and open its settings : ClickService→Sounds and Alerts
Enable toggles:If battery of any device is lowandIf any device is offline.
ClickBackto save settings.
Sound notifications of malfunctions settings are available for all hubs (except the Hub model) with firmware version OS Malevich 2.15 or higher.
Sound notifications of malfunctions are supported by KeyPad Plus Jeweller with firmware version 5.57.5.0 or higher.
Event
Indication
Note
If any device is offline.
Two short sound signals,MalfunctionindicatorХindicator blinks twice.
Beep once per minute until all devices in the system are online.
Users can delay sound indication for 12 hours.
If KeyPad Plus is offline.
Two short sound signals,MalfunctionindicatorХindicator blinks twice.
Beep once per minute until the keyboard in the system is online.
It's impossible to delay sound indication.
If battery of any device is low.
Three short sound signals,MalfunctionindicatorХblinks three times.
Beep once per minute until the battery is restored or the device is removed.
Users can delay sound indication for 4 hours.
Sound notifications of malfunctions appear when the keypad indication is finished. If several malfunctions occur in the system, the keypad will notify about the loss of connection between the device and the hub first.
Functionality testing
The Ajax system provides several types of tests that help you make sure that installation points of devices are selected correctly.
KeyPad Plus Jeweller functionality tests do not start straight away but after no more than one hub-detector ping period (36 seconds when using the standard hub settings). You can change the ping period of devices in theJewellermenu of the hub settings.
Tests are available in the device settings menu (Ajax App → Devices → KeyPad Plus Jeweller → Settings )
KeyPad Plus Jeweller is best placed indoors near the entrance. This allows disarming the system before the entry delays have expired, as well as quickly arming the system when leaving the premises.
When holding KeyPad Plus Jeweller in your hands or using it on a table, we cannot guarantee that the touch buttons will work properly.
It is a good practice to install the keypad 1.3 to 1.5 meters above the floor for convenience. Install the keypad on a flat, vertical surface. This allows KeyPad Plus Jeweller to be firmly attached to the surface and to avoid false tamper triggering.
Besides, the placement of the keypad is determined by the distance from the hub or the radio signal range extender, and the presence of obstacles between them that prevent the passage of the radio signal: walls, floors, and other objects.
Be sure to check the Jeweller signal strength at the installation site. If the signal strength is low (a single bar), we cannot guarantee a stable operation of the security system. At the very least, relocate the device as repositioning even by 20 cm can significantly improve the signal reception.
In places where parts of clothing (for example, next to the hanger), power cables, or Ethernet wire may obstruct the keypad. This can lead to false triggering of the keypad.
Inside premises with temperature and humidity outside the permissible limits. This could damage the device.
In places where KeyPad Plus Jeweller has an unstable or poor signal strength with the hub or radio signal range extender.
Within 1 meter of a hub or radio signal range extender.
Close to electrical wiring. This may cause communication interferences.
Outdoors. This could damage the device.
Installing the keypad
Prior to installing KeyPad Plus Jeweller, be sure to select the optimal location following the requirements of this manual.
Attach the keypad to the surface with double-sided adhesive tape and carry outsignal strengthandattenuation tests. If the signal strength is unstable or if one bar is displayed, move the keypad or use theradio signal range extender.
Double-sided adhesive tape may only be used for temporary attachment of the keypad. The device attached with adhesive tape can at any time be detached from the surface and fall, which may lead to failure.
Please note that if the device is attached with adhesive tape, the tamper will not trigger when trying to detach it.
Check the convenience for code entry using Tag or Pass to manage security modes. If it is inconvenient to manage the security at the selected location, relocate the keypad.
Remove the keypad from the SmartBracket mounting plate.
Attach the SmartBracket mounting plate to the surface using the bundled screws. When attaching, use all fixing points. Be sure to fix the perforated corner on the SmartBracket plate so that the tamper responds to a detachment attempt.
Slide KeyPad Plus Jeweller onto the mounting plate and tighten the mounting screw at the bottom of the body. The screw is needed for more reliable fastening and protection of the keypad from quick dismantling.
As soon as the keypad is fixed on the SmartBracket, it shall blink once with LEDX - this is a signal that the tamper has been triggered. If the LED does not blink after installation on SmartBracket, check the tamper status in the Ajax app, and then make sure the plate is firmly attached.
Maintenance
Check the functioning of your keypad on a regular basis. This can be done once or twice a week. Clean the body from dust, cobwebs, and other contaminants as they emerge. Use a soft dry cloth that is suitable for equipment care.
Do not use substances that contain alcohol, acetone, gasoline or other active solvents to clean the detector. Wipe the touch keypad gently: scratches can reduce the sensitivity of the keypad.
The batteries installed in the keypad provide up to 3.5 years of autonomous operation at default settings. If the battery is low, the system sends appropriate notifications, and theX(Malfunction) indicator smoothly lights up and goes out after each successful code entry.
KeyPad Plus Jeweller can work up to 2 months after the low battery signal. However, we recommend you replace the batteries immediately upon notification. It is advisable to use lithium batteries. They have a large capacity and are less affected by temperatures.
The warranty for the Limited Liability Company "Ajax Systems Manufacturing" products is valid for 2 years after purchase and does not extend to the bundled batteries.
If the device does not function properly, we recommend that you first contact the support service as half of the technical issues can be resolved remotely.
Wired IP surveillance camera with AI support, 110° viewing angle, infrared (IR) illumination, True WDR, microphone and PoE/12V power supply. Suitable for both indoor and outdoor installations.
Models
5 Mp/2.8 mm
Resolution up to 2880 × 1620 px
Frame rate up to 25 FPS
Viewing angle 100°-110°
Video stream
Video protocol: JetSparrow (encrypted P2P protocol developed by Ajax Systems)
Memory:
NVR: HDD up to 16 TB (SATA, 3.5"), not included
microSD: up to 256 GB, V30 or faster, not included
Video codecs: H.265, H.264
Dynamic Range: True WDR
Communication channel
Ethernet: up to 100 Mbps
Key features
Motion detection (software level)
AI object detection: people, animals, vehicles
Intelligent IR illumination up to 50 m, automatic brightness adjustment
Visual verification of Ajax alarms (scenario configuration)
ONVIF support: Profile S, Profile T (partial)
Microphone with sound recording
Audio codecs: G711-ULAW, G711-ALAW, G726, G722
Power
Power supply: 12 V⎓ ± 20%, 1 A
Power consumption up to 15 W
Ethernet port: PoE Standard 802.3at/af
Protection against sabotage
mTLS - encrypted connection
Authentication via Cloud
Secure Boot - protection against firmware tampering
Digital signature verification for OTA updates
User and operator access rights distribution
Corpus
Dimensions: 103 × 98 × 98 mm
Weight: 496 g
Operating temperature: -30 °C ... +60 °C
Humidity: up to 90%
Protection class: IP65, IK08
Colour: white
Set
TurretCam (5 Mp/4 mm)
Mounting template
Mounting accessories kit
Quick Installation Guide
Available for pickup at
Out of stock at
Added to compare
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{"id":55845060051279,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"367311714","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"AJAX DomeCam Mini (5 Mp\/4 mm) (8EU) ASP black","public_title":null,"options":["Default Title"],"price":16230,"weight":0,"compare_at_price":20700,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}
Wired IP surveillance camera with AI support, 110° viewing angle, infrared illumination (IR), True WDR, microphone and PoE/12V power supply. Suitable for both indoor and outdoor installations.
Models
5 Mp/4 mm
Resolution up to 2880 × 1620 px
Frame rate up to 25 FPS
Viewing angle 100°-110°
Video stream
Video protocol: JetSparrow (encrypted P2P protocol developed by Ajax Systems)
Memory:
NVR: HDD up to 16 TB (SATA, 3.5"), not included
microSD: up to 256 GB, V30 or faster, not included
Video codecs: H.265, H.264
Dynamic Range: True WDR
Communication channel
Ethernet: up to 100 Mbps
Key features
Motion detection (software level)
AI object detection: people, animals, vehicles
Intelligent IR illumination up to 15 m, automatic brightness adjustment
Visual verification of Ajax alarms (scenario configuration)
ONVIF support: Profile S, Profile T (partial)
Microphone with sound recording
Audio codecs: G711-ULAW, G711-ALAW, G726, G722
Power
Power supply: 12 V⎓ ± 20%, 1 A
Power consumption up to 15 W
Ethernet port: PoE Standard 802.3at/af
Protection against sabotage
mTLS - encrypted connection
Authentication via Cloud
Secure Boot - protection against firmware tampering
Digital signature verification for OTA updates
User and operator access rights distribution
Corpus
Dimensions: 113 × 60 mm
Weight: 360 g
Operating temperature: -30 °C ... +60 °C
Humidity: up to 90%
Protection class: IP65
Colour: black
Set
DomeCam Mini (5 Mp/4mm)
Mounting template
Mounting accessories kit
Quick Installation Guide
Available for pickup at
Out of stock at
Added to compare
Reached count_product-product limit
Added to compare
Reached count_product-product limit
{"id":55845049893199,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"367311715","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"AJAX DomeCam Mini (5 Mp\/4 mm) (8EU) ASP white","public_title":null,"options":["Default Title"],"price":16230,"weight":0,"compare_at_price":20700,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}
Wired IP surveillance camera with AI support, 110° viewing angle, infrared illumination (IR), True WDR, microphone and PoE/12V power supply. Suitable for both indoor and outdoor installations.
Models
5 Mp/2.8 mm
Resolution up to 2880 × 1620 px
Frame rate up to 25 FPS
Viewing angle 100°-110°
Video stream
Video protocol: JetSparrow (encrypted P2P protocol developed by Ajax Systems)
Memory:
NVR: HDD up to 16 TB (SATA, 3.5"), not included
microSD: up to 256 GB, V30 or faster, not included
Video codecs: H.265, H.264
Dynamic Range: True WDR
Communication channel
Ethernet: up to 100 Mbps
Key features
Motion detection (software level)
AI object detection: people, animals, vehicles
Intelligent IR illumination up to 15 m, automatic brightness adjustment
Visual verification of Ajax alarms (scenario configuration)
ONVIF support: Profile S, Profile T (partial)
Microphone with sound recording
Audio codecs: G711-ULAW, G711-ALAW, G726, G722
Power
Power supply: 12 V⎓ ± 20%, 1 A
Power consumption up to 15 W
Ethernet port: PoE Standard 802.3at/af
Protection against sabotage
mTLS - encrypted connection
Authentication via Cloud
Secure Boot - protection against firmware tampering
Wired IP surveillance camera with AI support, 85° viewing angle, infrared (IR) illumination, True WDR, microphone and PoE/12V power supply. Suitable for both indoor and outdoor installations.
Models
5 Mp/4 mm
Resolution up to 2880 × 1620 px
Frame rate up to 25 FPS
Viewing angle 75°-85°
Video stream
Video protocol: JetSparrow (encrypted P2P protocol developed by Ajax Systems)
Memory:
NVR: HDD up to 16 TB (SATA, 3.5"), not included
microSD: up to 256 GB, V30 or faster, not included
Video codecs: H.265, H.264
Dynamic Range: True WDR
Communication channel
Ethernet: up to 100 Mbps
Key features
Motion detection (software level)
AI object detection: people, animals, vehicles
Intelligent IR illumination up to 50 m, automatic brightness adjustment
Visual verification of Ajax alarms (scenario configuration)
ONVIF support: Profile S, Profile T (partial)
Microphone with sound recording
Audio codecs: G711-ULAW, G711-ALAW, G726, G722
Power
Power supply: 12 V⎓ ± 20%, 1 A
Power consumption up to 15 W
Ethernet port: PoE Standard 802.3at/af
Protection against sabotage
mTLS - encrypted connection
Authentication via Cloud
Secure Boot - protection against firmware tampering
Digital signature verification for OTA updates
User and operator access rights distribution
Corpus
Dimensions: 198 × 76 × 76 mm
Weight: 550 g
Operating temperature: -30 °C ... +60 °C
Humidity: up to 90%
Protection class: IP65
Colour: black
Set
BulletCam (5 Mp/4 mm)
Mounting template
Mounting accessories kit
Quick Installation Guide
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Wireless Double Curtain - 2x PIR, Antimask, Accelerometer, Jeweller & Wings, K-band microwave sensor, Hood, Masking sensor, L-bracket 85° to 2.4 m and 15° to 1 m.
SKU: 367312536
€172,58€220,10
Unit price
Curtain Outdoor Jeweller user manual
Curtain Outdoor Jewelleris a wireless curtain-type motion detector with dual motion detection technology for outdoor and indoor use. The detector has a horizontal detection angle of 8° and is designed for the perimeter control: windows, doorways, and other entrances or exits of the guarded facility. It detects motion at a distance of up to 12 m.
Curtain Outdoor Jeweller communicates with the hub using two secure protocols. The detector usesJewellerto transmit alarms and events and Wingsto update the firmware. The communication range in an open space is up to 1,700 m. Pre-installed batteries ensure up to 3 years of autonomous operation.
Curtain Outdoor Jeweller is compatible withReX Jeweller. However, when connected to ReX Jeweller, firmware updates are unavailable because the detector uses the Wingsprotocol.
You can manage the detector and its settings using iOS, Android, macOS, and Windowsapps. The system notifies users of any events via push notifications, SMS, or calls.
Functional elements
Detector
LED indicator.
Motion detector's lens.
Masking sensor.
Power button.
Tamper button. It triggers in case of an attempt to detach the detector from the surface or remove it from the mounting panel.
QR code with the device ID. It is used to add the detector to the hub.
Slider for adjusting the motion detection distance.
SmartBracket mounting panel. To remove the panel, slide it down.
Perforated part of the mounting panel. Triggers a tamper in case of any attempt to detach the detector from the surface. Do not break it off.
Fixing points for attaching the SmartBracket mounting panel to the surface, angle or third-party mount.
Holding screw for securing the detector on SmartBracket.
The detector's lens optical centre mark for easy device installation.
Angle mount
Fixing points for attaching the angle mount to the surface.
Fixing points for attaching the SmartBracket mounting panel or hood to the angle mount.
Hood
The hood protects the masking sensors from rain and snow. It is used when the detector cannot be installed under the cover.
Fixing points for attaching the hood to the surface and angle or third-party mount.
Perforated part of the hood. Triggers a tamper in case of any attempt to detach the detector from the surface. Do not break it off.
The detector's lens optical centre mark for easy device installation.
The hole for securing the detector on the hood with a holding screw.
Operating principle
Two parallel IR sensors of Curtain Outdoor Jeweller register intrusion upon detecting moving objects with a temperature different from the ambient.
When the device detects motion, it additionally performs a radio frequency (RF) scan with a built-in K-band microwave sensor. It helps to eliminate false alarms caused by thermal interference: air flows, fans, air conditioners, etc.
In case of an alarm, a detector instantly sends it to the hub. Therefore, the hub activates thesirensconnected to the system, runs thescenarios, and notifies users and the security company. All Curtain Outdoor Jeweller alarms and events are recorded in the events feed of Ajax apps.
Users and the monitoring company know exactly where motion is detected. The notifications contain the name of aspace(the name of a guarded facility), the device name, and the virtual room to which the detector is assigned.
The detector doesn't switch to the armed mode instantly. The switching time depends on two factors: the exit delay (specified in the detector settings) and the hub-detector polling interval(JewellerorJeweller/Fibrasettings, the default value is 36 s). In the first case, the delay is set by an admin or a PRO-user with admin rights. In the second case, the delay occurs because it takes one polling interval for the hub to notify the detector about switching to the armed mode.
Curtain Outdoor Jeweller uses the SmartDetect algorithm to protect against false alarms. This algorithm allows the detector to analyse the thermal diagram read by the sensor: the intensity of infrared radiation, size of the heat spot, time spent in the detection area, and other parameters.
After this stage, an additional RF scan of the room is run using the built-in K-band microwave sensor. Depending on the result, the alarm is activated or not.
Curtain Outdoor Jeweller has theCorrelation signal processingfeature to prevent false alarms. It is enabled by default in the detector settings. When the feature is enabled, the detector activates the RF sensor only if both IR sensors register identical signals. If it is disabled, Curtain Outdoor Jeweller runs an RF scan when at least one of the two IR sensors detects thermal radiation.
When properly installed and configured, Curtain Outdoor Jeweller will not respond to pets up to 1 m (100 cm) in height. We recommend installing the detector at a height of 1 m, adjusting the slider on the detector enclosure to thePetposition, and setting up thePet immunedetection mode in the app.
Due to temperature compensation, the detector responds to movements, even if the indoor or outdoor temperature is close to the human body temperature. Read more about temperature compensation in thearticle.
Anti-masking system
Masking is an attempt to block the view of the detector. Curtain Outdoor Jeweller detects the following types of masking:
An obstacle in front of the detector's lens at a distance of up to 5 cm. The maximum distance depends on the material.
Painting over the detector's lens.
Taping the detector's lens.
The system notifies users and the security company's monitoring station about masking. The maximum masking detection time is 180 s (depending on the obstacle type and the distance to it).
If theAnti-maskingfeature is enabled, it is always active and works regardless of the security mode.
Jeweller and Wings are wireless data transfer protocols that provide fast and reliable two-way communication between the hub and devices. The detector usesJewellerto transmit alarms and events and Wingsto update the firmware.
The Ajax system can transmit alarms to thePRO Desktopmonitoring app, as well as to the central monitoring station (CMS), in formats ofSurGard (Contact ID), SIA (DC-09), ADEMCO 685, andother protocols.
Curtain Outdoor Jeweller can transmit the following events:
Motion alarm.
Masking.
Alert if moved.
Tamper alarm/recovery.
Loss/restoration of connection with the hub.
Permanent deactivation/activation of the device.
One-time deactivation/activation of the device.
When an alarm is received, the operator at the security company's monitoring station knows what happened and precisely where to dispatch a rapid response unit. The addressability of Ajax devices allows sending events to PRO Desktop or the CMS, including the device's type and name, security group, and virtual room. Note that the list of transmitted parameters may vary depending on the CMS type and the selected communication protocol for the monitoring station.
Protection against faster battery discharging
TheNotify on risk of fast battery dischargefeature is available on devices operating with hubs withOS Malevich 2.27or later.
To prevent rapid battery discharge, Curtain Outdoor Jeweller has theNotify on risk of fast battery dischargesetting. Once the system detects that the device is installed incorrectly, system users will receive notifications in Ajax apps, and similar information will be displayed in the device states.
The device sensors can be triggered by different objects or obstacles, which the device filters out as unconfirmed alarms. Also, the device requires more power to process each triggering. As a result, when the number of such triggerings gets too high, the system will notify about increased power consumption and risk of fast battery discharge.
Enable theNotify on risk of fast battery dischargefeature in the device settings to save the battery charge.
Consider changing the device placement if you receive a notification about incorrect installation.
The hub and the device operating at different radio frequencies are incompatible. The radio-frequency range of the device may vary by region. We recommend purchasing and using Ajax devices in the same region. You can check the range of operating radio frequencies with thetechnical support service.
Open the Ajaxapp. Select aspacewhere you want to add the detector.
Go to theDevices tab and clickAdd Device.
Name the device, scan, or type in the QR code (placed on the detector and the package box), and select a room and a group (ifGroup modeis enabled).
ClickAdd- the countdown will begin.
Switch on the device by holding the power button for 3 seconds.
Once added to the hub, the detector will appear in the list of hub devices in the Ajax app. The device status update frequency in the list depends on theJewellerorJeweller/Fibrasettings with the default value of 36 s.
If the connection fails, try again in 5 seconds. If the maximum number of devices is added to the hub, you will be notified when trying to add a new one.
Curtain Outdoor Jewellerworks with only one hub. Once the device is connected to a new hub, it stops sending events to the old one. Adding the detector to a new hub does not automatically remove it from the device list of the old hub. This must be done using the Ajax app.
Malfunctions
When the device detects a malfunction (for example, there is no connection via the Jeweller protocol), a malfunction counter is displayed in the Ajax app in the upper left corner of the device icon.
All malfunctions can be seen in the deviceStates. Fields with malfunctions will be highlighted in red.
Malfunction is displayed if:
The device temperature is outside acceptable limits.
The device lid is open (tamper is triggered).
No connection with the hub or radio signal range extender via Jeweller.
No connection with the hub or radio signal range extender via Wings.
The calibration of the masking sensor failed.
The accelerometer of the device is faulty.
The detector battery is low.
Icons
The icons in the app display some Curtain Outdoor Jeweller states. To access them:
Curtain Outdoor Jeweller is an outdoor detector, and its temperature is not considered when calculating the average temperature in the room to which the detector is assigned.
The status of the detector tamper that responds to detachment or opening of the device enclosure:
Open- the detector is removed from the SmartBracket mounting panel, or its integrity is compromised. Check the mounting of the detector.
Closed- the detector is installed on the SmartBracket mounting panel. The integrity of the device enclosure and the mounting panel is not compromised. Normal state.
Shows the status of the device's permanent deactivation setting:
No- the device operates in normal mode and transmits all events.
Lid only- the hub administrator has disabled notifications about tamper triggering.
Entirely- the device is entirely excluded from the operation of the system. The device does not execute system commands and does not report alarms or other events.
By number of alarms- the device is automatically disabled when the number of alarms is exceeded (theDevices auto deactivationsetting). The feature is configured in Ajax PRO apps.
By timer- the device is automatically disabled by the system when the recovery timer expires (theDevices auto deactivationsetting). The feature is configured in Ajax PRO apps.
One-time deactivation
Shows the status of the device's one-time deactivation setting:
No- the device operates in normal mode.
Entirely- the device is completely excluded from the operation of the system until the system is disarmed for the first time. The device does not execute system commands or report alarms and other events.
Lid only- notifications of the tamper triggering are disabled until the system is disarmed for the first time.
Instant alarm- the armed detector immediately reacts to a threat and raises the alarm.
Entry/Exit- when a delay is set, the armed device starts the countdown and doesn't raise the alarm even if triggered until the countdown ends.
Follower- the detector inherits the delays fromEntry/Exitdetectors. However, when theFolloweris triggered individually, it immediately raises the alarm.
Delay when entering
Delay when entering (alarm activation delay) is the time the user has to disarm the security system after entering the premises.
Entry delay time inNight Mode. Delay when entering (alarm activation delay) is the time the user has to disarm the security system after entering the premises.
Detector name. Displayed in the list of hub devices, text of SMS and notifications in the events feed.
To change the detector name, click on the text field.
The name can contain up to 12 Cyrillic characters or up to 24 Latin characters.
Room
Selecting the virtual room to which Curtain Outdoor Jeweller is assigned.
The room name is displayed in the text of SMS and notifications in the events feed.
Sensitivity
Sensitivity level of the motion detector. The choice depends on the type of the object, the presence of probable sources of false alarms, and the specifics of the protected area:
Low- there are likely sources of false alarms in the protected area. For example, tall bushes.
Medium(by default) - recommended value, suitable for most objects. Do not change it if the detector works correctly.
High- there is no interference in the protected area; the maximum detection distance and the alarm detection speed are important. For example, if the detector is installed in a narrow passage.
Detection mode
Device reaction to motion, depending on object and device placement:
Pet immune- for premises with pets. The recommended device installation height is 1m. The slider on the enclosure has to be set to thePetposition.
Near- appropriate for short-range intrusion detection. The recommended device installation height is 2.4 m. The slider on the enclosure has to be set to theNearposition.
Far(by default) - appropriate for long-range intrusion detection. The recommended device installation height is 2.4 m. The slider on the enclosure has to be set to theFarposition.
Alarm LED indication
When disabled, the LED indicator doesn't notify about alarms and tamper triggering.
Always active
When enabled, the detector is always in the armed mode and detects motion.
When enabled, the system raises the alarm if the device is moved or detached from the mounting panel.
Accelerometer sensitivity
The sensitivity level of the detector's accelerometer. The selection depends on the type of the object, the presence of probable sources of false alarms, and the specifics of the protected area:
Low- there are likely sources of false alarms in the protected area. For example, vibration from passing trucks.
Medium(by default) - recommended value, suitable for most objects. Do not change it if the detector works correctly.
High- there is no interference in the protected area; the maximum detection distance and the alarm detection speed are important.
Notify on risk of fast battery discharge
Available on devices operating with hubs withOS Malevich 2.27or later.
When this option is enabled, the user is notified when incorrect installation affects the device's battery life because the detector is often triggered without an actual intrusion.
Alert with a siren
If motion detected
When this option is enabled,sirensconnected to the systemare activated when motion is detected by Curtain Outdoor Jeweller.
If masking detected
When this option is enabled,sirensconnected to the systemare activated when Curtain Outdoor Jeweller detects masking
The field is displayed and active if theAnti-maskingoption is enabled.
If device was moved
When this option is enabled, the built-in accelerometer alerts about sabotage.Sirensadded to the systemare activated when Curtain Outdoor Jeweller is moved.
The field is displayed and active ifAlert if movedis enabled.
Alarm reaction
Operating mode
Specify how this device will react to alarms:
Instant alarm- the armed detector immediately reacts to a threat and raises the alarm.
Entry/Exit- when a delay is set, the armed device starts the countdown and doesn't raise the alarm even if triggered until the countdown ends.
Follower- the detector inherits the delays fromEntry/Exitdetectors. However, when theFolloweris triggered individually, it immediately raises the alarm.
Delay when entering
Selecting delay time when entering: 5 to 120 s.
Delay when entering (alarm activation delay) is the time the user has to disarm the security system after entering the premises.
Opens the Curtain Outdoor Jeweller user manual in the Ajax app.
Permanent deactivation
Allows the user to deactivate the device without removing it from the system.
Three options are available:
No- the device operates in normal mode and transmits all events.
Entirely- the device does not execute system commands and does not participate in automation scenarios, and the system ignores alarms and other device notifications.
Lid only- the system ignores notifications about the device tamper triggering.
Allows the user to disable device events until the system is disarmed for the first time.
Three options are available:
No- the device operates in normal mode and transmits all events.
Entirely- the device is completely excluded from the operation of the system until the system is disarmed for the first time. The device does not follow system commands and does not report alarms or other events.
Lid only- notifications of the tamper triggering are disabled until the system is disarmed for the first time.
Downloading the updated firmware version of the detector.
Flashes green 2 times every second.
Updating the detector firmware. The indication lasts during the firmware update.
Functionality testing
The Ajax system offers several types of tests to help choose the correct installation place for the devices. Testing does not start immediately. However, the waiting time does not exceed the duration of one hub-device polling interval. The polling interval can be checked and configured in hub settings(Hub→Settings →JewellerorJeweller/Fibra).
Curtain Outdoor Jeweller is suitable for protecting the area around the guarded facility. It allows you to secure the perimeter, leaving space for free movement inside. The detector can be installed both outdoors and indoors.
Curtain Outdoor Jeweller can protect:
Front doors.
Windows.
Gates.
Fences.
Arches and other places where you need to protect the perimeter or passage.
The detector is located at a height of 2.4 mfrom the ground level. For thePet immunityfeature to be effective, the detector should be installed at a height of 1m from the ground level. The recommended height is specified relative to the optical centre of the detector's lens. It is marked by the intersection of two lines on the device's mounting panel or hood.
If you install the detector at a height other than the recommended one, ensure there are no false alarms caused by pets, the device detects people's motion, and the detection zone meets your needs.
If the surface is not flat, the installation height is calculated from the highest point of the area to be protected.
The detector should be installed on a flat, stable surface, for example, on the wall of a house or a solid fence. Installing the detector on a shaky (unstable) surface will result in false alarms. The detector enclosure must be placed perpendicular to the ground level, and the intended path of the intruder must be perpendicular to the axis of the detector's lens.
When choosing where to place Curtain Outdoor Jeweller, consider the parameters that affect its operation:
Motion detection zone.
Jeweller and Wings signal strength.
Distance between the detector and the hub or range extender.
The presence of obstacles between devices that can affect the radio signal, such as walls, inter-floor ceilings, or large objects located in the premises.
The presence of bushes, trees, air conditioners, glass, and other constructions that can block the detector's view.
The presence of water reservoirs or pools in the detection area. They can cause false alarms.
Consider the recommendations for detector placement when developing a security system project for the facility. The security system must be designed and installed by specialists. The list of recommended Ajax partners isavailable here.
Signal strength
The signal strength is determined by the number of undelivered or corrupted data packages over a certain period of time. The icon in theDevices tab in Ajax apps indicates the signal strength:
three bars- excellent signal strength;
two bars- good signal strength;
one bar- low signal strength, stable operation is not guaranteed;
crossed out icon- no signal.
Check the Jeweller and Wings signal strength before final installation. With a signal strength of one or zero bars, we do not guarantee the device will operate stable. Consider relocating the device, as adjusting its position even by 20 cm can significantly improve the signal strength. If the signal remains poor or unstable after relocation, consider using aradio signal range extender.
Detection zone
When choosing where to place the detector, perform thedetection zone testto accurately determine the sector in which the device detects motion.
The detection distance is adjusted using theDetection modeslider on the detector's rear side.
Position of the Detection mode slider
Motion detection distance
Far
Up to 12 m
Near
Up to 8 m
Pet
Up to 12 m
When choosing the installation site, consider the detector's horizontal viewing angle and the width of the detection zone. Incorrect placement of the detector may cause false alarms.
Motion detection distance
Detection zone width (beam)
Up to 12 m
1.68 m
Up to 8 m
1.12 m
Do not install the detector
Near any metal objects or mirrors that can cause signal attenuation and screening.
Opposite trees or bushes in the detection zone of both IR sensors of the detector.
In front of furniture, glass, or other constructions that may block the detector's view.
In places where electrical panels, air conditioning units, downspout pipes, or other constructions are located in the device's detection zone.
In front of water reservoirs or pools if they are located in the detection zone of the detector.
In places with low or unstable Jeweller and/or Wings signal strength.
Closer than 1 m to the hub or radio signal range extender.
Installation
Before installing Curtain Outdoor Jeweller, ensure that you have chosen the optimal location that complies with the requirements of this manual.
Use theInstallation templateto prepare holes for mounting the device's SmartBracket or angle mount on the surface.
There are four options for installing Curtain Outdoor Jeweller:
To the SmartBracket mounting panel. SmartBracket allows you to install the detector on a vertical surface.
To the hood. The hood for Curtain Outdoor Jeweller protects masking sensors from rain and snow. It is used when the detector cannot be installed under the cover and allows you to install the detector on a vertical surface.
The hood replaces the detector's SmartBracket mounting panel, so you need to remove it before installing the detector with the hood.
To the angle mount. It allows you to install the detector parallel to the guarded facility's wall. The detector can be installed to the angle mount with the SmartBracket mounting panel or hood.
To a third-party mount. The detector can be installed to a third-party mount with the SmartBracket mounting panel or hood.
When using a third-party mount, ensure that Curtain Outdoor Jeweller is fixed vertically. Deviation from the vertical axis affects the detection area of the detector.
Before installation, set the required detection mode in the detectorsettingsand on its enclosure.
To install the detector:
Remove the SmartBracket mounting panel from the detector. Unscrew the holding screw first and slide the panel down.
Fix the SmartBracket panel or hood using double-sided adhesive tape or other temporary fasteners. The hood or mounting panel can be installed on a vertical surface or in a corner of the premises using the mount angle.
Therecommended installation height is 2.4 m or 1 m(to protect against false alarms caused by pets) relative to the optical centre of the detector's lens.
SmartBracket and the hood have markings on the inner side for easy installation. The intersection of two lines marks the optical centre of the device's lens (not the mounting panel or hood). Orient them when installing the detector.
Double-sided adhesive tape can only be used for temporary installation. The device attached by the tape may come unstuck from the surface at any time. As long as the device is taped, the tamper will not be triggered when the device is detached from the surface.
Set theDetection modeslider on the device enclosure to the required position. Then, theDetection modesettingin the Ajax app should be set to the value appropriate for the slider position.
Installation height
Slider position
Detection mode
2.4 m
Far
Far
2.4 m
Near
Near
1 m
Pet
Pet immune
Mismatching the slider position to theDetection modesetting and the installation height may result in the device's incorrect operation.
Place the detector on the SmartBracket mounting panel or hood and run theJeweller signal strength testand Wingssignal strength test. The recommended signal strength is two or three bars. With a signal strength of one or zero bars, we do not guarantee the device will operate stable. Consider relocating the device, as repositioning even by 20 cm can significantly improve the signal strength. If the signal remains poor or unstable after relocation, consider using aradio signal range extender.
Perform thedetection zone test. To check the motion detector, walk around the premises while observing the LED indicator and determine the detection zone of the detector. The maximum range of motion detection is 12 m. If the detector does not respond to movement during the test in 5 cases out of 5, relocate the device.
Remove the detector from the SmartBracket mounting panel or hood.
Use bundled screws to attach SmartBracket / the hood / the angle or third-party mount to the surface.
Use theInstallation templateto prepare holes for mounting the device's SmartBracket or angle mount on the surface.
If the detector is installed directly to the hood or mounting panel, attach the device to them. When installing the detector to the angle or third-party mount, first attach the SmartBracket mounting panel or hood to the mount using bundled screws. Then, install the detector on the mounting panel or hood.
Leave the device's detection zone (horizontal angle is 8°) and ensure there is no movement within the detector's zone of view. This is necessary for the correct calibration of masking sensors. During calibration, the detector's LED indicator will flash green every 0.5 sec. Calibration takes up to 2 minutes.
Calibration starts automatically after installing the detector on the mounting panel or hood.
Tighten the holding screw on the bottom of the detector enclosure. The screw is needed for more reliable fastening and protection of the detector from quick dismantling.
If the LED indicator is not activated after installing the detector on SmartBracket, check the tamper status in the Ajax app, the integrity of the fastening, and the tightness of the detector fixation on the panel. You will receive a notification if the detector is detached from the surface or removed from the mounting panel.
Maintenance
Regularly check the functioning of the detector. The optimal frequency of checks is once every three months. Clean the detector enclosure from dust, cobwebs, and other contaminants as they emerge. Use soft, dry wipes suitable for equipment maintenance.
Do not use substances that contain alcohol, acetone, gasoline, and other active solvents to clean the device.
Pre-installed batteries provide up to 3 years of the detector's autonomous operation. When the battery is low, the system will send a corresponding notification to Ajax apps. In case of an alarm, the LED indicator will smoothly light up and go out.
Warranty for the Limited Liability Company "Ajax Systems Manufacturing" products is valid for 2 years after the date of purchase.
If you encounter any issues with the device's functionality, we recommend contacting Ajax Technical Support first. In most cases, technical issues can be resolved remotely.
NVR is a network video recorder for home and office video surveillance. Ajax cameras and third party IP cameras can be connected to the device.
The user can view live and archived video in Ajax applications. The recorder saves the received video data on a hard disk (not included) with appropriate settings. If no hard disk is installed, the NVR only serves to integrate third party IP cameras into the Ajax system.
⚡ Important: Only use HDDs with a power consumption of up to 7 W.
The NVR requires an internet connection to connect to the Ajax Cloud. The device connects to the network with an Ethernet cable.
Available versions
NVR (8-ch)
NVR (16-ch)
NVR DC (8-ch)
NVR DC (16-ch)
Main features
Compatible with Ajax cameras and third party IP cameras.
Video alarm verification.
Archive video viewing and downloading in the app.
Support for HD drives up to 16 TB (not included).
Secure connection to Ajax Cloud via Ethernet.
Functional elements
Logo with LED indicator - shows the status of the device.
Mounting holes - for securing the SmartBracket panel to a surface.
SmartBracket mounting panel - for easy and secure installation.
Perforated part on the mounting panel - do not break off! It provides a tamper that reacts to attempts to disconnect the device from the surface.
Hole for HDD lock screw - for secure HDD fixation.
HDD lock.
HDD mounting space - supports HDD up to 16 TB.
QR code with device ID - required to connect the NVR to the Ajax system.
Power connector.
HDD connector.
Parameter reset button.
Ethernet connector - for network connection.
Cable lock - for secure cable fixing.
Operating principle
The NVR is a video recorder designed to connect third party IP cameras (with ONVIF and RTSP protocols) and Ajax cameras.
Supports hard disk installation up to 16 TB (not included).
Can also operate without HDD, for integration with cameras only.
Users can use the Video Archive Calculator to calculate the required storage capacity and recording duration.
NVR capabilities:
Add and configure IP cameras (resolution, brightness, contrast, etc.).
View video in real time with the ability to zoom in.
View and export archive video by chronology or calendar (if HDD attached).
Choose the type of motion detection: in the camera or in the NVR itself.
Configure motion detection on the NVR: zones, sensitivity.
Use the Video Wall, which combines the images of all connected cameras.
Create video scenarios that send a short video to the Ajax app when the detector is activated.
⚡ From firmware version 2.244, all videos downloaded from the NVR have an Ajax digital signature to authenticate them. Use the Ajax Media Player application for verification.
Integration with VMS
The NVR can be connected to third party video management systems(Milestone, Genetec, Axxon, Digifort) via ONVIF protocol (from firmware version 2.289 ).
Configuration is possible via:
Ajax Security System (v3.25+),
Ajax PRO: Tool for Engineers (v2.25+),
Ajax PRO Desktop (v4.20+),
Ajax Desktop (v4.21+).
NVR installation site selection
It is recommended to choose an installation location where the NVR is hidden from prying eyes, e.g. in the pantry. This will help to reduce the risk of sabotage. Note that the device is intended for indoor installation only.
The device is manufactured in a compact housing with passive cooling. If the NVR is installed in an insufficiently ventilated room, the operating temperature of the memory disk may exceed the permissible limits. Select a solid, level horizontal or vertical surface for installation and do not cover the device with other objects.
Follow the placement recommendations when designing the Ajax system for the site. The safety system must be designed and installed by professionals. A list of authorised Ajax partners is available here.
Where NVRs must not be installed
Outdoors. This may cause damage to the NVR. In rooms with temperature and humidity values that do not meet the operating parameters.
Installation
Installation of the NVR:
Remove the SmartBracket from the DVR by pulling down on the rear panel. Attach the SmartBracket to a solid, flat surface with the supplied screws. Use at least two fixing points. Be sure to secure the case in the perforated area so that the tamper responds to disassembly attempts.
Lift the hard disk latch by pressing the button.
When replacing the hard disk, wait 10 seconds after disconnecting the device from the power source. The hard disk contains fast-rotating disks. Sudden movements or shocks can damage the mechanism, causing physical damage and loss of data.
Do not move or rotate the NVR until the hard disk has stopped rotating.
Install the hard disk in the NVR enclosure so that the connectors line up.
Lower the hard disk latch.
Secure the hard disk in the NVR enclosure with the supplied screw using the fixing point provided.
Connect the external power supply and Ethernet connection. Connect the device to the system. Insert the video recorder into the SmartBracket holder.
The LED indicator turns yellow and turns green when connected to the Internet. If the connection to the Ajax Cloud server fails, the logo turns red.
Connecting to the system
Before connecting the device Install the Ajax app. Log in to your account or create a new one. Select a room or create a new one. Add at least one virtual room. Make sure the room is disarmed.
Only a PRO or room administrator with system configuration rights can add a device to a room.
Account types and rights
Adding a room Open the Ajax application. Select the room you want to add the NVR to. Go to the Devices tab and tap Add device. Scan the QR code or enter it manually. The QR code is located on the back of the case under the SmartBracket mounting panel and on the packaging. Give the device a name. Select a virtual room. Tap Add. Make sure the NVR is powered on and has internet access. The LED logo should be green. Tap Add.
The added device will appear in the device list of the Ajax app.
The NVR only works with one room. To connect a NVR to a new room, it must be manually deleted from the previous room in the Ajax app.
Adding an IP camera to the NVR
The video device calculator can be used to calculate how many cameras and NVRs can be added to a room.
Adding an IP camera automatically: Adding a third party IP camera manually: Open the Ajax app. Select the room where the NVR is connected. Go to the Devices tab. Find the NVR in the list and tap Cameras. Tap Add camera. Wait until the network is scanned and the IP cameras connected to the local network are displayed. Select a camera. Enter the username and password (specified in the camera documentation) if the camera is a third party and tap Add. If entered correctly, a video preview of the added camera will appear. In case of an error, check the correctness of the entered data and try again. Make sure the video matches the connected camera. Tap Next.
The IP camera connected to the video recorder will appear in the list of NVR cameras in the Ajax app.
Restore to factory settings
To restore the NVR to factory settings:
Turn off the device by disconnecting the power supply. Press and hold the reset button. Turn on the NVR while continuing to hold the reset button and wait for the LED to turn purple. This takes about 50 seconds.
After switching on the NVR with the reset button held down, the LED indicator will turn yellow for 20 s. Then it goes off for 30 s and turns purple. This means that the NVR has been restored to factory settings.
Release the reset button.
Icons
The icons indicate some statuses of the device. They can be viewed in the Ajax app:
Select a space in the Ajax app. Go to the Devices tab. Find the NVR in the list.
States
States displays information about the device and its operating parameters. They can be found in the Ajax app:
Select a room in the Ajax app. Go to the Devices tab. Locate the NVR in the list.
Settings
To change the settings of the NVR in the Ajax app:
Go to the Devices tab. Select NVR in the list. Go to Settings by tapping the gear icon. Set the required parameters. Tap Back to save the settings.
Indication
Event - Indication - Note
The NVR starts up when connected to power - Lights yellow. - If the NVR is connected to the Ajax Cloud, the indication changes to green. The NVR is powered on and connected to the Internet. - Lights green. The NVR is not connected to the Internet or is not connected to the Ajax Cloud server. - Lights red.
NVR does not have a hard drive installed. Hard drive is installed but not working properly (e.g. formatting errors or needs formatting). - Flashes green or red every second, depending on the connection status to the Ajax Cloud server. The indication will continue until one of the following conditions occurs: Hard disk is formatted/installed. All cameras connected to the NVR are configured not to write to the NVR hard disk.
Maintenance
The device is maintenance free.
Technical specifications
Technical specifications NVR (8-ch) Technical specifications NVR (16-ch) Technical specifications NVR DC (8-ch) Technical specifications NVR DC (16-ch)
Compliance with standards
Warranty
Ajax Systems Manufacturing Limited Liability Company's product warranty is valid for 2 years after purchase.
If the device fails to operate properly, please contact Ajax Technical Support first. In most cases, technical problems can be solved remotely.
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{"id":55923737690447,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"367313769","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Ajax NVR DC 8-Channel Video Recorder with 1xHDD slot (up to 16TB), H.265, 4K, Black","public_title":null,"options":["Default Title"],"price":19089,"weight":0,"compare_at_price":24346,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}
Ajax NVR DC 8-Channel Video Recorder with 1xHDD slot (up to 16TB), H.265, 4K, Black
SKU: 367313769
€190,89€243,46
Unit price
Product Specifications
Model Type: NVR DC (8 channels) Video Stream: up to 4K (25/30 FPS) Supported Cameras: ONVIF (Profile S/T), RTSP Storage: hard drive up to 16 TB (SATA, 3.5”), HDD not included, max power consumption 7 W Decoding Formats: H.265, H.264 Data throughput: up to 100 Mbit/s Operating voltage: 9–16 V⎓ (with jumper: 12.1–16 V⎓; without jumper: 8–16 V⎓) Max. current: up to 4 A Power consumption: up to 24 W Battery: CR2032, 3 V (for system clock) Communication channels: Ethernet up to 100 Mbit/s, Bluetooth BLE (2.400–2.4835 GHz) Radio signal power: 2.5 mW (limit 100 mW) Tamper protection: tamper (removal/disconnection detection) Dimensions: 193 × 193 × 47 mm Weight: 583 g (without HDD) Operating temperature: 0 °C to +40 °C Humidity: up to 75% Protection rating: IP20 Color: Black, White Package contents: NVR DC, SmartBracket mounting panel, terminal adapter, Ethernet cable, installation kit, quick installation guide
Wired IP surveillance camera with AI support, 110° viewing angle, infrared (IR) illumination, True WDR, microphone and PoE/12V power supply. Suitable for both indoor and outdoor installations.
Models
8 Mp/4 mm
Resolution up to 3840 × 2160 px
Frame rate up to 20 FPS
Viewing angle 100°-110°
Video stream
Video protocol: JetSparrow (encrypted P2P protocol developed by Ajax Systems)
Memory:
NVR: HDD up to 16 TB (SATA, 3.5"), not included
microSD: up to 256 GB, V30 or faster, not included
Video codecs: H.265, H.264
Dynamic Range: True WDR
Communication channel
Ethernet: up to 100 Mbps
Key features
Motion detection (software level)
AI object detection: people, animals, vehicles
Intelligent IR illumination up to 50 m, automatic brightness adjustment
Visual verification of Ajax alarms (scenario configuration)
ONVIF support: Profile S, Profile T (partial)
Microphone with sound recording
Audio codecs: G711-ULAW, G711-ALAW, G726, G722
Power
Power supply: 12 V⎓ ± 20%, 1 A
Power consumption up to 15 W
Ethernet port: PoE Standard 802.3at/af
Protection against sabotage
mTLS - encrypted connection
Authentication via Cloud
Secure Boot - protection against firmware tampering
Wired IP surveillance camera with AI support, 110° viewing angle, infrared illumination (IR), True WDR, microphone and PoE/12V power supply. Suitable for both indoor and outdoor installations.
Models
8 Mp/2.8 mm
Resolution up to 3840 × 2160 px
Frame rate up to 20 FPS
Viewing angle 100°-110°
Video stream
Video protocol: JetSparrow (encrypted P2P protocol developed by Ajax Systems)
Memory:
NVR: HDD up to 16 TB (SATA, 3.5"), not included
microSD: up to 256 GB, V30 or faster, not included
Video codecs: H.265, H.264
Dynamic Range: True WDR
Communication channel
Ethernet: up to 100 Mbps
Key features
Motion detection (software level)
AI object detection: people, animals, vehicles
Intelligent IR illumination up to 50 m, automatic brightness adjustment
Visual verification of Ajax alarms (scenario configuration)
ONVIF support: Profile S, Profile T (partial)
Microphone with sound recording
Audio codecs: G711-ULAW, G711-ALAW, G726, G722
Power
Power supply: 12 V⎓ ± 20%, 1 A
Power consumption up to 15 W
Ethernet port: PoE Standard 802.3at/af
Protection against sabotage
mTLS - encrypted connection
Authentication via Cloud
Secure Boot - protection against firmware tampering
Digital signature verification for OTA updates
User and operator access rights distribution
Corpus
Dimensions: 103 × 98 × 98 mm
Weight: 496 g
Operating temperature: -30 °C ... +60 °C
Humidity: up to 90%
Protection class: IP65, IK08
Colours: white
Set
TurretCam (8 Mp/2.8 mm)
Mounting template
Mounting accessories kit
Quick Installation Guide
Available for pickup at
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Wired IP surveillance camera with AI support, 110° viewing angle, infrared illumination (IR), HDR/True WDR, microphone and PoE/12V power supply. Suitable for both indoor and outdoor installations.
Models
8 Mp/4 mm
Resolution up to 3840 × 2160 px
Frame rate up to 20 FPS
Viewing angle 100°-110°
Video stream
Video protocol: JetSparrow (encrypted P2P protocol developed by Ajax Systems)
Memory:
NVR: HDD up to 16 TB (SATA, 3.5"), not included
microSD: up to 256 GB, V30 or faster, not included
Video codecs: H.265, H.264
Dynamic Range: HDR, WDR
Communication channel
Ethernet: up to 100 Mbps
Key features
Motion detection (software level)
AI object detection: people, animals, vehicles
Intelligent IR illumination up to 15 m, automatic brightness adjustment
Visual verification of Ajax alarms (scenario configuration)
ONVIF support: Profile S, Profile T (partial)
Microphone with sound recording
Audio codecs: G711-ULAW, G711-ALAW, G726, G722
Power
Power supply: 12 V⎓ ± 20%, 1 A
Power consumption up to 15 W
Ethernet port: PoE Standard 802.3at/af
Protection against sabotage
mTLS - encrypted connection
Authentication via Cloud
Secure Boot - protection against firmware tampering
Digital signature verification for OTA updates
User and operator access rights distribution
Corpus
Dimensions: 113 × 60 mm
Weight: 360 g
Operating temperature: -30 °C ... +60 °C
Humidity: up to 90%
Protection class: IP65
Colour: white
Set
DomeCam Mini (8 Mp/4 mm)
Mounting template
Mounting accessories kit
Quick Installation Guide
Available for pickup at
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{"id":55845104648527,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"367311716","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"AJAX DomeCam Mini (8 Mp\/2.8 mm) (8EU) ASP black","public_title":null,"options":["Default Title"],"price":21641,"weight":0,"compare_at_price":27600,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}
Wired IP surveillance camera with AI support, 110° viewing angle, infrared illumination (IR), HDR/True WDR, microphone and PoE/12V power supply. Suitable for both indoor and outdoor installations.
Models
8 Mp/2.8 mm
Resolution up to 3840 × 2160 px
Frame rate up to 20 FPS
Viewing angle 100°-110°
Video stream
Video protocol: JetSparrow (encrypted P2P protocol developed by Ajax Systems)
Memory:
NVR: HDD up to 16 TB (SATA, 3.5"), not included
microSD: up to 256 GB, V30 or faster, not included
Video codecs: H.265, H.264
Dynamic Range: HDR, WDR
Communication channel
Ethernet: up to 100 Mbps
Key features
Motion detection (software level)
AI object detection: people, animals, vehicles
Intelligent IR illumination up to 15 m, automatic brightness adjustment
Visual verification of Ajax alarms (scenario configuration)
ONVIF support: Profile S, Profile T (partial)
Microphone with sound recording
Audio codecs: G711-ULAW, G711-ALAW, G726, G722
Power
Power supply: 12 V⎓ ± 20%, 1 A
Power consumption up to 15 W
Ethernet port: PoE Standard 802.3at/af
Protection against sabotage
mTLS - encrypted connection
Authentication via Cloud
Secure Boot - protection against firmware tampering
Wired IP surveillance camera with AI support, 110° viewing angle, infrared illumination (IR), True WDR, microphone and PoE/12V power supply. Suitable for both indoor and outdoor installations.
Models
8 Mp/2.8 mm
Resolution up to 3840 × 2160 px
Frame rate up to 20 FPS
Viewing angle 100°-110°
Video stream
Video protocol: JetSparrow (encrypted P2P protocol developed by Ajax Systems)
Memory:
NVR: HDD up to 16 TB (SATA, 3.5"), not included
microSD: up to 256 GB, V30 or faster, not included
Video codecs: H.265, H.264
Dynamic Range: True WDR
Communication channel
Ethernet: up to 100 Mbps
Key features
Motion detection (software level)
AI object detection: people, animals, vehicles
Intelligent IR illumination up to 50 m, automatic brightness adjustment
Visual verification of Ajax alarms (scenario configuration)
ONVIF support: Profile S, Profile T (partial)
Microphone with sound recording
Audio codecs: G711-ULAW, G711-ALAW, G726, G722
Power
Power supply: 12 V⎓ ± 20%, 1 A
Power consumption up to 15 W
Ethernet port: PoE Standard 802.3at/af
Protection against sabotage
mTLS - encrypted connection
Authentication via Cloud
Secure Boot - protection against firmware tampering
Digital signature verification for OTA updates
User and operator access rights distribution
Corpus
Dimensions: 198 × 76 × 76 mm
Weight: 550 g
Operating temperature: -30 °C ... +60 °C
Humidity: up to 90%
Protection class: IP65
Colour: black
Set
BulletCam (8 Mp/2.8 mm)
Mounting template
Mounting accessories kit
Quick Installation Guide
Available for pickup at
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{"id":55853481197903,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"367309044","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Ajax LifeQuality (8EU), Ajax LifeQuality - smart indoor air sensor that measures CO₂, temperature and humidity,Black","public_title":null,"options":["Default Title"],"price":22660,"weight":0,"compare_at_price":28900,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}
Ajax LifeQuality (8EU), Ajax LifeQuality - smart indoor air sensor that measures CO₂, temperature and humidity,Black
SKU: 367309044
€226,60€289,00
Unit price
LifeQuality Jeweller User manual
LifeQuality Jewelleris a wireless air quality detector. Measures temperature, humidity, andCO2(carbon dioxide) concentration in the room. Reports air pollution using an LED indicator and notifications in Ajax apps, enables automation scenarios.
A hub is required for the detector to operate. The list of compatible hubs and range extenders isavailable here.
LifeQuality operates as part of the Ajax system, communicating with the hub over two secure radio protocols:Jewellerand Wings: the detector uses Jeweller to transmit measurements, while Wings transmits data backups. The hub communication range is up to 1,700 meters without obstacles.
LED indicator with a touch button. Reports the air quality and other detector events.
SmartBracket mounting panel. To remove the panel, turn it counterclockwise.
Power button.
Device QR code and ID (serial number). It is used to connect the device to Ajax system.
Operating principle
LifeQuality Jewelleris a wireless air quality detector. The detector monitors the temperature, humidity, andCO2(carbon dioxide) concentration, measuring them once a minute.
LifeQuality measurements are available in Ajax apps in theDevices tab. APRO or a user with system configuration rightscan set up comfort thresholds of temperature, humidity, andCO2(carbon dioxide) concentration. When values go beyond the specified limits, hub users receive notifications pointing out which indicator is outside the norm. This allows you to create an optimal microclimate in the room, reacting in time to the detector measurements.
Ajax automation devicesrespond to changes in LifeQuality indicators and perform user-defined actions usingautomation scenarios. For example,WallSwitchturns on the heating system when the specified minimum temperature is reached. Using LifeQuality with Ajax automation devices, supply systems, humidifiers, and air conditioning, it's easy to maintain a comfortable microclimate inside.
Temperature and humidity sensor
Temperature and humidity are measured using a built-in combined SHT40 detector with digital sensors from the Swiss manufacturer Sensirion. The detector is installed in an isolated part of the main board. This excludes the influence of other board components and ensures measurement accuracy: the temperature measurement accuracy is ±0.2°C, and humidity is ±1.8%.
LifeQuality provides more accurate temperature measurements than other Ajax devices. Therefore, if the system includes LifeQuality, theRooms tab in Ajax apps displays only the temperature measured by LifeQuality. The temperature measurements of other devices are ignored. Microclimate measurements will only consider data from other LifeQuality devices added to the room.
CO2sensor
CO2concentration is measured using a built-in Sunrise non-dispersive infrared (NDIR) detector from the Swedish manufacturer Senseair. This detector type is protected from measurement errors that may occur due to aerosols, perfumes or vapour of other substances.
The operating principle of the detector is based on detecting changes in the intensity of infrared radiation. Air naturally enters the detector chamber, through which the infrared lamp transmits radiation. The chamber walls allow the infrared beam to reflect and migrate to the infrared sensor, which absorbs radiation. With a special coating technology inside the chamber, the measurement accuracy is ± (30 + 3%) ppm.
In the migration process through the chamber, the radiation intensity changes due to the absorption of radiation part by carbon dioxide molecules. When the radiation reaches the endpoint and is absorbed by the infrared sensor, the detector accurately detectsCO2concentration in the air.
Data storage
The detector measures temperature, humidity level andCO2concentration once every minute. In Ajax apps, users can view current LifeQuality measurements and their history. The history of measurements is presented by charts. Charts show the trend of the selected air quality value over the last hour, day, week, month, or year. The Ajax system stores this data on the Ajax Cloud server for up to 2 years.
LifeQuality also has built-in memory that allows the detector to store measurements for up to 72 hours if communication with the hub or radio signal range extender is lost. As soon as the connection is restored, all values are sent to Ajax apps and synchronized with the charts.
LifeQuality features automatic calibration of theCO2sensor. This feature allows the sensor continuously transmit the most accurate measurements of the carbon dioxide concentration in the room. At the same time, the temperature and humidity sensor is calibrated at the production stage and does not require additional calibration.
The built-inCO2sensor is calibrated at the production stage and automatically every 15 days without user or installer interaction. The automatic calibration mode is effective for ventilated rooms whereCO2concentration is reduced to 400 ppm at least once every 15 days. If the detector is used in an unventilated space, we recommend calibrating it manually once a year. You can run the calibration manually in Ajax apps.
TheCO2sensor calibration cannot be reset to the production or previous version. It takes effect as soon as the calibration process is completed. If it is interrupted, the device retains the result of the previous calibration.
Jeweller and Wings data transfer protocols
Jewellerand Wingsare two-way wireless protocols for fast and reliable two-sided connection between the hub and connected devices. Jeweller technology is used to transmit events and measured values. If connection is lost, Wings allows you to send data backups from the detector to the hub when connection is restored.
The protocols support floating key block encryption and device recognition on every session to prevent sabotage and spoofing.
To monitor connection with system devices and display their statuses Ajax apps have a system of hub-detector polls with a frequency of 12 to 300 seconds. The polling frequency is set by aPRO or a user with system setup rightsin the hub settings.
The Ajax system can transmit events and alarms to thePRO Desktopmonitoring app as well as the Central Monitoring Station (CMS) viaSurGard (Contact ID), SIA DC-09 (ADM-CID), ADEMCO 685, and other protocols. The list of supported protocols isavailable here.
Only communication loss events between LifeQuality and the hub (or the radio signal range extender) are transmitted to the CMS. Use PRO Desktop to receive all smart air quality detector events.
Addressability of Ajax devices allows you to send not only events but also the type of the device, the name, virtual room, and security group assigned to it to the PRO Desktop and to the CMS. The list of transmitted parameters may differ depending on the type of the CMS and the selected communication protocol.
The ID and detector loop (zone) number are available in the detectorStates.
LifeQuality should be within the coverage area of the hub radio network. To operate via aradio signal range extenderReX 2, connect LifeQuality to the hub first. Then connect the detector to the range extender in its settings.
Note that LifeQuality does not work with the ReX radio signal range extender.
If the maximum number of devices is added to the hub, you will be notified about exceeding the hub limit. The number of devices connected to the hub depends on thehub model.
Turn on LifeQuality by holding the power button for 3 seconds. The hub connection request is sent only if the detector is enabled. If the detector fails to connect to the hub, try again in 5 seconds.
The detector cannot connect to the hub if they operate on different radio frequencies. The radio frequency range of the device may vary by region. Please contacttechnical supportfor information on the operating frequency range of your devices.
Once connected, LifeQuality will appear in the device list in the Ajax app. Device status update depends on the polling interval set in theJewellerorJeweller/Fibrasettings. The default value is 36 seconds.
When connected to a new hub, the detector stops transmitting data to the old hub. Once added to a new hub, LifeQuality is not removed from the list of devices of the old hub. This must be done manually in Ajax apps.
Indication
LifeQuality LED indication can report detector's status as well as air quality with a backlight.
LED indication
Event
Notes
Lights up slowly and goes out slowly after tapping on the device LED.
Level of the selected parameter display: temperature, humidity, theCO2level, worsening of any indicator.
The colour of the device LED depends on the value of the selected parameter.
When temperature, humidity level, or worsening of any indicator is selected:
Green- the selected parameter is within acceptable values.
Yellow- the selected parameter goes beyond acceptable values.
When theCO2(carbon dioxide) concentration in the air is selected:
Red- 1400-1999 ppm (adverse health effects expected by prolonged exposure).
Purple- more than 2000 ppm (increased risks for health expected by prolonged exposure).
The sensor logo briefly lights up if theBlink on abnormal valuesoption is enabled in thesettings.
Lights up green for 1 second.
Turning the detector on.
Lights up red, then blinks three times.
Turning the detector off.
Lights up red.
Pressing the power button when the detector is on.
Appears only while the power button is pressed. If the button is pressed for more than 2 seconds, the detector briefly lights up three times and turns off.
Blinks red six times then blinks three more times but quicker.
The detector has been removed from the hub.
Lights up when the detector receives information that it has been removed from the hub.
Lights up green for 1 second. Blinks red six times then blinks three more times but quicker.
Turning on a detector not added to the hub.
Lights up red slowly three times.
Battery is low.
Lights up after tapping on the device LED.
Slowly lights up blue with an interval of 6 seconds.
Calibration of theCO2(carbon dioxide) sensor.
Calibration takes up to 20 minutes.
Lights up red for 1 second.
Accelerometer is triggered, the detector is displaced.
Functionality testing
The Ajax system provides several tests for choosing the installation place with a stable signal for the devices.Jewellerand Wingssignal strength testsare available for LifeQuality. The tests determine the strength and stability of the signal at the intended location of the device.
To run a test in the Ajax app:
Select the hub if you have several of them or if you are using thePRO app.
Go to theDevices tab.
SelectLifeQuality.
Go to the settings by clicking on the gear icon .
Select the test.
Perform the test following the tips in the app.
Tests do not start immediately, but not later than over a single hub-device ping interval (36 seconds by default). You can change the device ping interval in theJeweller(orJeweller/Fibra) menu in the hub settings.
Icons
Icons show some of the LifeQuality states as well as measured air quality indicators. You can view them in Ajax apps in theDevices tab.
State icons
Icon
Value
Jeweller signal strength between LifeQuality and the hub (or range extender). The recommended value is two or three bars.
Air temperature in the room where LifeQuality is installed. Measured in Celsius or Fahrenheit depending on the app settings.
In the normal state, the text is colored black. The text changes color to yellow when the temperature is outside the comfort limits set in the settings.
Humidity level in the room where LifeQuality is installed. Measured in percentages.
In the normal state, the text is colored black. The text changes color to yellow when the humidity is outside the comfort limits set in the settings.
Level ofCO2(carbon dioxide) concentration in the room where LifeQuality is installed. Measured in ppm (parts per million).
The colour of the text depends on the concentration:
Up to 350 ppm - gray (theCO2sensor calibration is required).
1400-1999 ppm - red (adverse health effects expected by prolonged exposure).
More than 2000 ppm - purple (increased risks for health expected by prolonged exposure).
Jeweller Signal Strength
Signal strength between LifeQuality and the hub or radio signal range extender via Jeweller. The recommended value is two or three bars.
Jeweller is a protocol for transmitting LifeQuality events and alarms.
Connection via Jeweller
Connection status between LifeQuality and the hub or range extender via Jeweller:
Online- the detector is connected to the hub or range extender. Normal state.
Offline- no connection between the detector and hub (or range extender). Check the detector connection.
Wings Signal Strength
Signal strength between LifeQuality and the hub or the range extender via the Wings channel. The recommended value is two or three bars.
Wings is a protocol for transmitting LifeQuality backup data.
Connection via Wings
Connection status between LifeQuality and the hub or the range extender via Wings:
Online- the detector is connected to the hub or the range extender. Normal state.
Offline- no connection between the detector and the hub or the range extender. Check the detector connection.
Battery Charge
The battery charge level of the device:
OK- batteries have sufficient charge. Normal state.
Battery low- batteries are discharged. We recommend replacing the batteries with new ones.
When the charge level is low, the Ajax apps and the security company receive a related notification.
After receiving the low battery notification, the detector can operate for several months more under normal conditions. However, we recommend replacing the batteries immediately upon notification.
LifeQuality ID (serial number). It is also located on the enclosure under the QR code and the device packaging.
Device No.
LifeQuality loop (zone) number. Events are sent to the monitoring station with this number.
Settings
To change LifeQuality settings in the Ajax app:
Open the Ajax app.
Select the hub if you have several of them or if you are using thePRO app.
Go to theDevices tab.
Select LifeQuality from the list.
Go toSettingsby clicking on the gear icon .
Set the required settings.
ClickBackto save the new settings.
Settings
Value
Name
Detector name. Displayed in the list of hub devices, SMS text, and notifications in the events feed.
To change the name, click on the text field. The name can contain up to 12 Cyrillic characters or up to 24 Latin characters.
Room
The virtual room to which LifeQuality is assigned.
To change the room, click on the field.
The room name is displayed in the text of SMS and notifications in the events feed.
Air monitor settings
Temperature
The settings of the lower and upper limits of a comfortable temperature. If the temperature goes beyond these limits, users will receive notifications.
The temperature can be set within the range between 0°C and +50°C.
Humidity
The settings of the lower and upper limits of a comfortable humidity level. If the humidity goes beyond these limits, users will receive notifications.
Humidity can be set within the range from 0% to 100%.
CO2level
The settings of the lower and upper limits of a comfortable carbon dioxide concentration in the air. If the concentration goes beyond these limits, users will receive notifications.
The concentration ofCO2can be set within the range from 400 ppm to 2500 ppm.
Notifications
Notifications that users receive from LifeQuality:
When the device is moved- if enabled, users will receive a notification once the device is moved or detached from the mounting panel.
Temperature- if enabled, users will receive a notification once the temperature value goes beyond the specified limits.
Humidity- if enabled, users will receive notifications once the humidity value goes beyond the specified limits.
CO2level- if enabled, users will receive notifications once the carbon dioxide concentration goes beyond the specified limits.
Sensitivity
The settings of the threshold of sensitivity for device sensors and the period of time after which users will be notified about worsening of air quality:
Temperature- if enabled, users can set the acceptable fluctuation from 0.1°C to 10°C.
Humidity- if enabled, users can set the acceptable fluctuation from 0.1% to 10%.
CO2level- if enabled, users can set the acceptable fluctuation from 5 to 250 ppm.
LED Indication
The settings of the parameter which will be indicated after tapping on the device LED:
Temperature.
Humidity.
CO2level.
Worsening of any indicator.
If the toggleBlink on abnormal valuesis enabled, the device will flash with its LED once the selected parameter goes beyond acceptable values specified in device settings.
Enabling the option affects the battery life of the device.
Scenarios
The menu for setting up automation scenarios by temperature, humidity, andCO2level.
Switches the device to the Jeweller signal strength test mode.
The test helps to check the signal strength between the device and the hub or range extender to determine the optimal installation place for LifeQuality.
Switches the device to the Wings signal strength test mode.
The test helps to check the signal strength between the device and the hub or the range extender to determine the optimal installation place for LifeQuality.
Starts manual calibration of the carbon dioxide sensor. Calibration is required if the detector is installed in an unventilated area. In these conditions it should be manually calibrated once a year.
Unpairs LifeQuality from the hub and deletes its settings.
How to set up scenarios
Open the Ajax app.
Select the hub if you have several of them or if you are using thePRO app.
Go to theDevices tab.
Select LifeQuality from the list.
Go toSettingsby clicking on the gear icon .
Go to theScenariosmenu.
Choose one of the indicators:
Temperature
Humidity
CO2
Specify the value of the parameters:
Higher ThanorLower Thanto define the event that runs the scenario.
To create a scenario for both options, you should create two different scenarios, one forHigher Thanand another forLower Than.
The value upon which the scenario is triggered.
Values set as comfort limits in the LifeQuality settings are selected by default. You can change them for the scenario. It will not affect the notification settings upon exceeding the comfort limits.
ClickNext.
Select the necessary automation devices that should trigger when the measurements goes beyond the specified in the scenario limit.
Specify:
Name of the scenario
Action of the automation device
ClickSave.
If the device is offline, it will not execute the scenario as it misses the scenario trigger (e.g., during a power outage or when the connection between the hub and device is lost).
Use case: The automated action is scheduled for 10 a.m., so it must start at 10 a.m. The electrical power goes out at 9:55 a.m. and is restored ten minutes later. The automation scenario won't start at 10 a.m. and will not start immediately after the power is back on. This scheduled action is missed.
Charts are available with firmware version from OS Malevich 2.15 and in apps of the following versions and higher:
Ajax Security System 2.23.1 for iOS
Ajax Security System 2.26.1 for Android
Ajax PRO: Tool for Engineers 1.17.1 for iOS
Ajax PRO: Tool for Engineers 1.17.1 for Android
Ajax PRO Desktop 3.6.1 for macOS
Ajax PRO Desktop 3.6.1 for Windows
Open the Ajax app.
Select the hub if you have several of them or if you are using thePRO app.
Go to theDevices tab.
SelectLifeQuality.
Select an indicator:
Temperature
Humidity
CO2
Select an interval:
Hour
Day
Week
Month
Year
You can also switch between detector measurements inside the screen. To do this, select the indicator in the menu above.
To view the values of measurements for the specified period, click on the corresponding column of the chart.
Charts may have gaps if at that time the connection between LifeQuality and the hub was lost for more than 72 hours or LifeQuality was disabled.
How to startCO2sensor calibration manually
Locate the detector outdoors and leave it for 10-15 minutes before starting the calibration. For example, take it outside or leave it by an open window. TheCO2sensor is calibrated at the operating temperature of 0°C to +50°C.
To start calibration:
Open the Ajax app.
Select the hub if you have several of them or if you are using thePRO app.
Go to theDevices tab.
Select LifeQuality from the list.
Go toSettingsby clicking on the gear icon .
Go toСО2Sensor Calibrationmenu.
ClickStartand wait for the calibration to finish.
TheCO2sensor is calibrated for up to 20 minutes. After clicking theStartbutton, the timer in the app will start the countdown. Calibration ends automatically after the countdown is completed - return LifeQuality to the selected installation place.
Selecting the installation place
The device is for indoor use only.
LifeQuality can be mounted on a vertical surface using an included installation kit. The device can also be placed on a horizontal surface without mounting. We recommend mounting the device on a vertical surface or on a ceiling. It will prevent the device from being displaced or accidentally dropped.
We recommend installing the detector at the height of a human airway. For example, locate it in the office at the sitting person's head level or in the bedroom next to the bedhead. LifeQuality installs in every room in areas that are expected to be crowded. One detector operates effectively in one room, regardless of its size.
When choosing the location of the detector, consider the parameters that affect its operation:
Jeweller signal strength.
Wings signal strength.
Distance between the detector and the hub.
Presence of barriers for radio signal passage between devices: walls, interfloor ceilings, large objects located in the room.
Consider the placement recommendations when designing your Ajax system for the object. The security system must be designed and installed by specialists. The list of recommended Ajax partners isavailable here.
Signal strength
The Jeweller/Wings signal strength is determined by the ratio of the number of undelivered or corrupted data packets to expected ones that are exchanged between the hub and the detector within a certain period of time. Signal strength is indicated by the icon on theDevices tab:
Three bars- excellent signal strength.
Two bars- good signal strength.
One bar- low signal strength; stable operation is not guaranteed.
Crossed out icon- no signal; stable operation is not guaranteed.
Check the Jeweller and Wings signals strength at the installation place. We cannot guarantee stable operation if the signal strength is as low as one or zero bars. In this case, move the device. Repositioning even by 20 cm can significantly improve signal reception.
If the detector still has a low or unstable signal after it was moved, useReX 2.
LifeQuality is not compatible withReX. The list of compatible range extenders isavailable here.
Do not install the detector
Outdoors. This could damage the detector.
In places with fast air circulation. For example, near fans, open windows, or doors. This can lead to incorrect measurements.
Opposite any objects with rapidly changing temperature. For example, near electric and gas heaters. This can lead to incorrect temperature measurements.
In places where the detector has low or unstable signal strength. This can lead to a connection loss between the detector and the hub or radio signal range extender.
Inside premises with temperature and humidity outside the device's operation limits. This could damage the detector.
In closed botanic gardens, greenhouses, and rooms with a large number of plants. The detector is not suitable for operation in such conditions.
Installation
Remove the SmartBracket mounting panel from the detector. To remove the panel, turn it counterclockwise.
Fix the SmartBracket panel to a vertical surface using double-sided adhesive tape or other temporary fastener. The mounting panel has an UP sign, which indicates the correct position of the panel.
Use double-sided adhesive tape for temporary fixation only. The device fixed permanently with adhesive tape can peel off the surface at any time, leading to damage if the device is dropped.
Run theJewellerand Wingssignal strength tests. The recommended value is two or three bars.
If the signal strength is a single bar or lower, we cannot guarantee the stable operation of the system. Move the device as repositioning even by 20 cm can significantly improve the signal reception. If low or unstable signal strength is still reported after relocation, use theReX 2radio signal range extender.
Remove the detector from the mount.
Fasten the SmartBracket panel with bundled screws using all fixation points. If using other fasteners, ensure they do not damage or deform the mounting panel.
Place the detector on the SmartBracket mounting panel.
Malfunctions
If malfunction is detected (for example, there is no connection with the hub or range extender), the Ajax app displays a malfunction counter in the device field.
Malfunctions are displayed in the detectorStates. Fields with malfunctions are highlighted in red.
The device can report malfunctions to the monitoring station of the security company, as well as to users through push notifications and SMS.
LifeQuality malfunctions
CO2sensor calibration is required.
No connection to the hub or radio signal range extender.
The detector registered the fault of one or several built-in sensors.
The battery charge level is low.
Maintenance
Regularly check the functioning of the detector. The optimal frequency of check-ups is once every three months. Clean the enclosure from dust, cobwebs, and other contaminants as they emerge. Use a soft dry cloth suitable for equipment care. Do not use substances that contain alcohol, acetone, gasoline, and other active solvents to clean the device.
