AJAX Safe House

1. Functional Elements

   • Swivel mounting bracket

   • Protective cover

   • Screw for securing the camera position

   • microSD card slot

   • Reset button

   • Microphone

   • Camera lens

   • Prismatic lens (covers the IR LED and diffuses the light)

   • IR illumination (for recording in the dark and in low light)

   • Cable channel for the connector output from the camera

   • Cable connector

   • QR code with device ID (for connecting the BulletCam to the Ajax system)

   • Mounting holes for attaching the camera to a surface

   How It Works

   BulletCam is an IP camera that uses artificial intelligence (AI) for object recognition. Its algorithms can identify moving objects and distinguish between people, animals, and vehicles.

   The device is equipped with smart IR illumination, which ensures high-quality images even in low-light conditions. The camera automatically adjusts the lighting intensity in real time, preventing overexposure and allowing for a clear view of both near and distant objects.

   • IP65 protection rating—suitable for outdoor installation.

   • A durable metal housing protects against tampering.

   • microSD card: 32 GB to 256 GB (V30 or faster; not included).

   • Can also operate without a memory card when used with an NVR.

   Using the video storage calculator, you can estimate the required storage capacity and recording time based on your video stream settings.

   BulletCam features:

   • Real-time video viewing with zoom.

   • Access to archived video by timeline or calendar (via microSD or NVR).

   • Configuration of motion zones and sensitivity adjustment.

   • Video wall (combines images from all cameras).

   • Quick access to automation device control from the video player menu.

   • Video scenarios: a short video clip sent to the Ajax app when a security detector is triggered.

   • Downloading archive clips to a smartphone or computer (via microSD or NVR).

   • Videos with firmware version 2.309 or later are signed with an Ajax digital signature (the Ajax media player can be used for verification).

   ONVIF integration

   • Supported by BulletCam firmware version 2.356 or later.

   • Compatible with VMS (Milestone, Genetec, Axxon, Digifort).

   • Setup can be performed by an administrator or a PRO user with the following permissions:

     • Ajax Security System (v. 3.25+),

     • Ajax PRO: Tool for Engineers (v. 2.25+),

     • Ajax PRO Desktop (v. 4.20+),

     • Ajax Desktop (v. 4.21+).

   Video Scenarios
   In the Ajax system, IP cameras can be used for alarm verification. Cameras can respond to alarms from a single detector, multiple detectors, or all detectors.

   • You can configure the siren to activate when motion is detected or an object is recognized by AI.

   Video Wall
   Available on the Video Wall tab after at least one camera has been added.

   In the Ajax mobile apps, you can:

   • Switch between cameras;

   • Search for a camera by name;

   • Control a PTZ camera.

   In Ajax PRO Desktop, you can:

   • Switch between cameras;

   • Search for a camera by name;

   • Organize cameras by room, NVR, or group;

   • Control a PTZ camera;

   • Save custom layouts;

   • Change the camera display order;

   • Create slideshow templates.

   
   The system allowsyou to hide part of the frame. For example, if a safe is visible, you can set up a zone so that activity around it is recorded without revealing its contents. Motion and objects will not be detected in these zones.

   To configure this in the Ajax app:

   • Open the Devices tab.

   • Select a camera (or NVR → Cameras).

   • Go to Settings (by tapping the gear icon twice).

   • Select the Privacy Zones menu.

   • Open Configure Privacy Zones and mark the desired area.

2. Tap the icon. Return to the camera settings.

   The user can create up to four privacy zones.

   Choosing a Location

   When choosing the best location to install the BulletCam, consider the camera’s field of view and any potential obstacles that could block the view.

   How to install an Ajax camera for better AI recognition

   When designing a security system, follow the installation recommendations. Security systems may only be designed and installed by professionals. A list of recommended partners is available here.

   The camera must not be installed:

   • indoors or outdoors where the temperature and humidity do not meet the specified operating parameters;

   • in locations where objects or structures obstruct the camera’s field of view;

   • in direct bright light or facing bright objects (such as a white wall), as this reduces image quality. A bright surface reflects IR lighting and can blind the camera in the dark.

   Installation

   • Connect the Ethernet cable to the camera. If the camera is powered via PoE, an external power supply is not required; otherwise, connect both the external power supply and the Ethernet cable.

   • Turn on the camera’s power supply. The LED indicator on the cable connector will light up green.

   • Connect the camera to the system, and then disconnect the Ethernet and power cables from the camera.

   • Using the included hex key (Ø 2 mm), unscrew the screws securing the protective cover. Insert a microSD card (not included) into the appropriate slot. Replace the protective cover and tighten the screws.

   • After connecting the BulletCam to the system, format the memory card in the camera settings.

   • Using the mounting template, mark the drill holes on the surface where you plan to mount the camera. Secure the template in the selected location with adhesive tape and drill four holes as indicated on the template.

   • Unscrew the screw on the swivel mounting bracket using the included hex key (Ø 2 mm) and rotate the bracket if you need to adjust the position of the cable channel. Screw the screw back in.

1. Route the cable through the cable channel and secure the swivel mounting bracket to the surface using the screws included in the kit.
   

2. Unscrew the screw on the swivel mounting bracket to adjust the camera's tilt and rotation.
   

3. Make sure the camera lens is pointed toward the area to be monitored. Secure it by tightening the screw on the swivel mounting bracket.

   Connect the Ethernet and power cables to the camera. Install a waterproof connector if the camera is used indoors where humidity levels exceed the operating specifications, or outdoors.

   Recommended power supply specifications: 12 V⎓ ± 20% with a current of at least 1 A.

   Turn on the camera’s power supply. The LED indicator on the cable connector will light up green.

   Connecting to the System

   Before connecting the device:

   • Install the Ajax app.

   • Sign in to your account or create a new one.

   • Select a room or create a new one.

   • Add at least one virtual room.

   • Make sure the room is disarmed.

   Only a PRO user or a room administrator with system configuration rights can add a device to a room.

   Account Types and Their Permissions
   How to Add a BulletCam

Restore to Factory Settings

To reset the camera to its factory settings:

• Turn off the camera by disconnecting the external power source or the Ethernet cable (if power is supplied via PoE).

• Press and hold the reset button.

• Connect the camera to a power source while holding down the reset button, and wait until the LED indicator on the button lights up purple. This will take about 50 seconds.

The LED indicator lights up blue for 20 seconds after the camera is turned on while the reset button is held down. It then turns off for 30 seconds and lights up purple. This means the camera has been restored to its factory settings.

Release the button.

Icons

In the Ajax app, icons indicate the device's status. To view them:

• Select a room in the Ajax app.

• Open the Devices tab.

• Find BulletCam in the list.

Icon — Meaning

• Additional services have been activated in accordance with the subscription.

• The device is operating in Night Mode.

• No microSD card is installed.

• The microSD card is installed.

• A microSD card error has been detected—formatting is recommended.

• The microSD card is being formatted.

• A new firmware version is available.

• Firmware update in progress: downloading/installing.

• Firmware update error.

• The device has lost its connection to the Ajax Cloud server.

• Connection enabled via ONVIF.

• You do not have access to the video.

Statuses

The status section provides information about the device and its operating parameters. You can view this information in the Ajax apps:

• Select a room.

• Open the Devices tab.

• Select BulletCam from the list. If BulletCam is connected to a video recorder, select NVR and then Cameras.

(The following is a detailed list of parameters: Errors, Firmware Update, Connection, Connection to NVR, Memory Location, Memory Card, Resolution, Frame Rate, Bit Rate, Video Codec, Motion Detection, Object Detection, Uptime, ONVIF Integration, Viewing Permissions, Firmware, ID, etc.)

Settings

To change the camera settings in the Ajax app:

• Open the Devices tab.

• Select BulletCam (or NVR → Cameras).

• Go to Settings.

• Set the necessary parameters.

• Tap Back to save.

(The following is a detailed list of settings: Name, Room, Night Mode, Recording Modes, Detector Alerts, Video Stream Settings, Image Quality Settings, Audio, Privacy Zones, Firmware Updates, Connection, Memory Card, Monitoring, Service, etc.)

Indications

A green LED indicator is located on the cable connector.

Errors

If a BulletCam detects an error, an error counter appears on the device icon in the Ajax app. All errors are visible in the camera's Status section. Fields containing errors are highlighted in red.

Errors are displayed if:

• The camera loses its connection to the server;

• There is an error with the storage device (press the camera's reset button or format the storage device in the settings);

• The storage device needs to be formatted.

Maintenance

Check the camera's operation regularly. If you notice a decline in image quality, blurriness, or darkening, inspect the camera. Clean the housing to remove dust, cobwebs, and other debris. Use soft, dry wipes designed for cleaning electronics.

Do not use substances containing alcohol, acetone, gasoline, or other harsh solvents. Clean the lens carefully—scratches can result in poor image quality and damage to the camera.

Technical Specifications

• BulletCam (5 MP/2.8 mm)

• BulletCam (5 MP/4 mm)

• BulletCam (8 MP/2.8 mm)

• BulletCam (8 MP/4 mm)

Compliance with Standards

Warranty

The product warranty for Ajax Systems Manufacturing, Ltd. is valid for 2 years from the date of purchase.

If you encounter any issues with the device's operation, please contact Ajax technical support first. In most cases, issues can be resolved remotely.

1. Functional Elements

   • Swivel mounting bracket

   • Protective cover

   • Screw for securing the camera position

   • microSD card slot

   • Reset button

   • Microphone

   • Camera lens

   • Prismatic lens (covers the IR LED and diffuses the light)

   • IR illumination (for recording in the dark and in low light)

   • Cable channel for the connector output from the camera

   • Cable connector

   • QR code with device ID (for connecting the BulletCam to the Ajax system)

   • Mounting holes for attaching the camera to a surface

   How It Works

   BulletCam is an IP camera that uses artificial intelligence (AI) for object recognition. Its algorithms can identify moving objects and distinguish between people, animals, and vehicles.

   The device is equipped with smart IR illumination, which ensures high-quality images even in low-light conditions. The camera automatically adjusts the lighting intensity in real time, preventing overexposure and allowing for clear visibility of both near and distant objects.

   • IP65 protection rating—suitable for outdoor installation.

   • A durable metal housing protects against tampering.

   • microSD card: 32 GB to 256 GB (V30 or faster, not included).

   • Can also operate without a memory card when used with an NVR.

   Using the video storage calculator, you can estimate the required storage capacity and recording time based on video stream settings.

   BulletCam features:

   • Real-time video viewing with zoom.

   • Access to archived video by chronology or calendar (via microSD or NVR).

   • Configuration of motion zones and sensitivity adjustment.

   • Video wall (combines images from all cameras).

   • Quick access to automation device control from the video player menu.

   • Video scenarios: a short video clip sent to the Ajax app when a security detector is triggered.

   • Downloading archive clips to a smartphone or computer (via microSD or NVR).

   • Videos with firmware version 2.309 or later are signed with an Ajax digital signature (the Ajax media player can be used for verification).

   ONVIF integration

   • Supported by BulletCam firmware version 2.356 and later.

   • Compatible with VMS (Milestone, Genetec, Axxon, Digifort).

   • Setup can be performed by an administrator or a PRO user with the following permissions in the following applications:

     • Ajax Security System (v. 3.25+),

     • Ajax PRO: Tool for Engineers (v. 2.25+),

     • Ajax PRO Desktop (v. 4.20+),

     • Ajax Desktop (v. 4.21+).

   Video Scenarios
   In the Ajax system, IP cameras can be used for alarm verification. Cameras can respond to alarms from a single detector, multiple detectors, or all detectors.

   • You can configure the siren to activate when motion is detected or an object is recognized by AI.

   Video Wall
   Available on the Video Wall tab after at least one camera has been added.

   In the Ajax mobile apps, you can:

   • Switch between cameras;

   • Search for a camera by name;

   • Control a PTZ camera.

   In Ajax PRO Desktop, you can:

   • Switch between cameras;

   • Search for a camera by name;

   • Organize cameras by room, NVR, or group;

   • Control a PTZ camera;

   • Save custom layouts;

   • Change the camera display order;

   • Create slideshow templates.

   
   The system allowsyou to hide part of the frame. For example, if a safe is visible, you can set up a zone so that activity around it is recorded without revealing its contents. Motion and objects will not be detected in these zones.

   To configure this in the Ajax app:

   • Open the Devices tab.

   • Select a camera (or NVR → Cameras).

   • Go to Settings (by tapping the gear icon twice).

   • Select the Privacy Zones menu.

   • Open Configure Privacy Zones and mark the desired area.

2. Tap the icon. Return to the camera settings.

   The user can create up to four privacy zones.

   Choosing a Location

   When choosing the best location to install the BulletCam, consider the camera’s field of view and any potential obstacles that could block the view.

   How to install an Ajax camera for better AI recognition

   When designing a security system, follow the installation recommendations. Security systems may only be designed and installed by professionals. A list of recommended partners is available here.

   The camera must not be installed:

   • indoors or outdoors where the temperature and humidity do not meet the specified operating parameters;

   • in locations where objects or structures obstruct the camera’s field of view;

   • in direct bright light or facing bright objects (such as a white wall), as this reduces image quality. A bright surface reflects IR illumination and dazzles the camera in the dark.

   Installation

   • Connect the Ethernet cable to the camera. If the camera is powered via PoE, an external power supply is not required; otherwise, connect both the external power supply and the Ethernet cable.

   • Turn on the camera’s power supply. The LED indicator on the cable connector will light up green.

   • Connect the camera to the system, and then disconnect the Ethernet and power cables from the camera.

   • Using the included hex wrench (Ø 2 mm), unscrew the screws securing the protective cover. Insert a microSD card (not included) into the appropriate slot. Replace the protective cover and tighten the screws.

   • After connecting the BulletCam to the system, format the memory card in the camera settings.

   • Using the mounting template, mark the drill holes on the surface where you plan to mount the camera. Secure the template in the selected location with adhesive tape and drill four holes as indicated on the template.

   • Unscrew the screw on the swivel mounting bracket using the included hex key (Ø 2 mm) and rotate the bracket if you need to adjust the position of the cable channel. Screw the screw back in.

1. Route the cable through the cable channel and secure the swivel mounting bracket to the surface using the screws provided.
   

2. Unscrew the screw on the swivel mounting bracket to adjust the camera's tilt and rotation.
   

3. Make sure the camera lens is pointed toward the area to be monitored. Secure it by tightening the screw on the swivel mounting bracket.

   Connect the Ethernet and power cables to the camera. Install a waterproof connector if the camera is used indoors where humidity levels exceed the operating parameters or outdoors.

   Recommended power supply specifications: 12 V⎓ ± 20% with a current of at least 1 A.

   Turn on the camera’s power supply. The LED indicator on the cable connector will light up green.

   Connecting to the System

   Before connecting the device:

   • Install the Ajax app.

   • Sign in to your account or create a new one.

   • Select a room or create a new one.

   • Add at least one virtual room.

   • Make sure the room is disarmed.

   Only a PRO user or a room administrator with system configuration rights can add a device to a room.

   Account Types and Their Permissions
   How to Add a BulletCam

Restore to Factory Settings

To reset the camera to its factory settings:

• Turn off the camera by disconnecting the external power source or the Ethernet cable (if power is supplied via PoE).

• Press and hold the reset button.

• Connect the camera to a power source while holding down the reset button, and wait until the LED indicator on the button turns purple. This will take about 50 seconds.

The LED indicator lights up blue for 20 seconds after the camera is turned on while the reset button is held down. It then turns off for 30 seconds and lights up purple. This means the camera has been restored to its factory settings.

Release the button.

Icons

In the Ajax app, icons indicate the device's status. To view them:

• Select a room in the Ajax app.

• Open the Devices tab.

• Find BulletCam in the list.

Icon — Meaning

• Additional services have been activated in accordance with the subscription.

• The device is operating in Night Mode.

• No microSD card is installed.

• The microSD card is installed.

• A microSD card error has been detected—formatting is recommended.

• The microSD card is being formatted.

• A new firmware version is available.

• Firmware update in progress: downloading/installing.

• Firmware update error.

• The device has lost its connection to the Ajax Cloud server.

• Connection enabled via ONVIF.

• You do not have access to the video.

Statuses

The status section provides information about the device and its operating parameters. You can view this information in the Ajax apps:

• Select a room.

• Open the Devices tab.

• Select BulletCam from the list. If BulletCam is connected to a video recorder, select NVR and then Cameras.

(The following is a detailed list of parameters: Errors, Firmware Update, Connection, Connection to NVR, Memory Location, Memory Card, Resolution, Frame Rate, Bit Rate, Video Codec, Motion Detection, Object Detection, Uptime, ONVIF Integration, Viewing Permissions, Firmware, ID, etc.)

Settings

To change the camera settings in the Ajax app:

• Open the Devices tab.

• Select BulletCam (or NVR → Cameras).

• Go to Settings.

• Set the necessary parameters.

• Tap Back to save.

(The following is a detailed list of settings: Name, Room, Night Mode, Recording Modes, Detector Alerts, Video Stream Settings, Image Quality Settings, Audio, Privacy Zones, Firmware Updates, Connection, Memory Card, Monitoring, Service, etc.)

Indications

A green LED indicator is located on the cable connector.

Errors

If a BulletCam detects an error, an error counter appears on the device icon in the Ajax app. All errors are visible in the camera's Status section. Fields with errors are highlighted in red.

Errors are displayed if:

• The camera loses its connection to the server;

• There is an error with the storage device (press the camera's reset button or format the storage device in the settings);

• The storage device needs to be formatted.

Maintenance

Check the camera's operation regularly. If you notice a decline in image quality, blurriness, or darkening, inspect the camera. Clean the housing of dust, cobwebs, and other debris. Use soft, dry wipes designed for cleaning electronics.

Do not use substances containing alcohol, acetone, gasoline, or other harsh solvents. Clean the lens carefully—scratches can result in poor image quality and damage to the camera.

Technical Specifications

• BulletCam (5 MP/2.8 mm)

• BulletCam (5 MP/4 mm)

• BulletCam (8 MP/2.8 mm)

• BulletCam (8 MP/4 mm)

Compliance with Standards

Warranty

The product warranty for Ajax Systems Manufacturing, Ltd. is valid for 2 years from the date of purchase.

If you encounter any issues with the device's operation, please contact Ajax technical support first. In most cases, issues can be resolved remotely.

Functional elements

Casing elements

1. Screws securing the casing lid. Unscrew with a bundled hexagon key (Ø 4 mm).
2. Space for a 12 V⎓ backup battery.
   Battery not included with vhfBridge Jeweller set.

3. QR code with the device ID. It is used to pair the device with the Ajax security system.
4. Perforated part of the casing. Necessary for tamper triggering in case of any attempt to detach the device from the surface.
5. Perforated parts of the casing for cable output.
   The presence of the casing depends on the vhfBridge Jeweller package. The device is supplied in two configurations: with a casing and without it.

vhfBridge Jeweller board elements

1. Terminals for connecting a 12 V⎓ backup battery.
2. 100-240 V~ power supply input.
3. Tamper button. Signals if vhfBridge Jewellercasing lid is removed.
4. Power button.
5. LED indicator.
6. QR code with the device ID. It is used to pair the device with the Ajax security system.
7. Terminals for connecting a VHF transmitter.

vhfBridge Jeweller terminals

• BATT - input for the 12 V⎓ backup power connection.
• OUT - power output for the 12 V⎓ VHF transmitter (maximum output current is 2 A).
• OUT 1...8 - vhfBridge Jeweller outputs for connecting a VHF transmitter.

LED indication

vhfBridge Jeweller LED indicator may light up white, red, or green, depending on the status of the device.

Please note that the LED indicator is not visible when the casing lid is closed. The LED indicator is used at the stage of vhfBridge Jeweller connecting and configuring. Later on, the state of the device can be monitored in the Ajax app.

LED indication of output status

Operating principle

vhfBridge Jeweller is designed to connect third-party VHF transmitters to create an additional channel for transmitting events to the CMS.

The communication channel with the CMS created using vhfBridge Jeweller can be used as the only or as a backup channel for communicating with the CMS (recommended more reliable option). This means that the hub can simultaneously transmit all events and alarms to the monitoring station of the security company not only through SIA (DC-09), ADEMCO 685, SurGard (Contact ID), and other proprietary protocols but also using vhfBridge Jeweller.

The transponder receives information about alarms and events from the hub via the Jeweller radio channel. Then, vhfBridge Jeweller transmits it to a third-party VHF transmitter via wires. The VHF transmitter, in turn, transmits all events and alarms to the CMS via a radio channel.

Events can be transmitted to the CMS via the Internet and vhfBridge Jeweller in parallel. Transmission via the Internet works as the main channel because of greater reliability and informativity. The transmitted events may contain the zone number of the triggered detector, group number, user number, and other data.

vhfBridge Jeweller works as a backup communication channel duplicating all events transmitted via the Internet. The delivery speed of events and alarms in both cases does not exceed 1 second.

An example of the algorithm of actions in case of an alarm from a MotionProtect motion detector:

1. MotionProtect has detected an alarm.
2. MotionProtect transmits the alarm to the hub via the Jeweller radio protocol.
3. The hub receives the MotionProtect alarm and transmits it to vhfBridge Jeweller via the Jeweller radio protocol.
4. The vhfBridge Jeweller receives the alarm from the hub and transmits it to the VHF transmitter over a wired connection.
5. The VHF transmitter receives the alarm and transmits it to the radio receiver on the CMS side via the radio channel.
6. The radio receiver receives the alarm and transmits it to the CMS software.
7. The CMS receives and processes the alarm.

Output types

vhfBridge Jeweller has 8 potential outputs for connection to a VHF transmitter. There are two types of outputs:

1. High potential output (positive trip).
2. Low potential output (negative trip).

The vhfBridge Jeweller output type and alarm pulse duration are configurable in Ajax apps.

VHF transmitter power supply

The vhfBridge Jeweller can supply a third-party VHF transmitter with 12 V⎓ power (maximum output current is 2 A).

If the VHF transmitter has a current consumption of more than 2 A, it can be powered by the vhfBridge Jeweller battery. In this case, disable battery charge tracking in the vhfBridge Jeweller settings so that the system users do not receive notifications about the vhfBridge Jeweller battery charging too long.

Sending events to the Central Monitoring Station (CMS)

The Ajax security system can transmit alarms to the PRO Desktop monitoring app as well as the Central Monitoring Station (CMS) using SurGard (Contact ID), SIA DC-09 (ADM-CID), ADEMCO685, and other proprietary protocols. The list of supported protocols is available here.

When an alarm is received, the monitoring station operator of the security company knows what happened and where the rapid response unit has to be sent. All Ajax devices are addressable, so events, the device type, its assigned name and room can be transmitted to the PRO Desktop and the CMS. The list of transmitted parameters may differ depending on the type of the CMS and the selected communication protocol.

Adding to the system

Before adding a device

1. Install the Ajaxapp.
2. Log in to your account or create a new one.
3. Select a space or create a new one.
   What is a space
   How to create a space
   The space functionality is available for apps of such versions or later:

   • Ajax Security System 3.0 for iOS;
   • Ajax Security System 3.0 for Android;
   • Ajax PRO: Tool for Engineers 2.0 for iOS;
   • Ajax PRO: Tool for Engineers 2.0 for Android;
   • Ajax PRO Desktop 4.0 for macOS;
   • Ajax PRO Desktop 4.0 for Windows.
4. Add at least one virtual room.
5. Add a compatible hub to the space. Ensure the hub is switched on and has internet access via Ethernet, Wi-Fi, and/or mobile network.
6. Ensure the space is disarmed, and the hub is not starting an update by checking statuses in the Ajax app.

To connect vhfBridge Jeweller

1. Open the Ajax app. If your account has access to multiple hubs, select the one to which you want to add vhfBridge Jeweller.
2. Go to the Devices menu and click Add Device.
3. Name the transponder, scan or enter the QR code manually (located on the device casing and packaging), and select a room and a group (if the group mode is activated).
4. Click Add - the countdown will begin.
5. Switch on vhfBridge Jeweller by holding the power button for 3 seconds. Keep in mind that the hub connection request is only sent when the integration module is turning on.

If the connection has failed, disconnect vhfBridge Jeweller for 5 seconds and try again. If the transponder has already been assigned to another hub, turn off vhfBridge Jeweller and then follow the standard addition procedure.

The connected transponder will appear in the list of hub devices in the app. Device status updates depend on Jeweller settings. The default status update period in the app is 36 seconds.

Malfunction counter

When a vhfBridge Jeweller malfunction is detected (e.g., no external power), the Ajax app will display a red icon with a number in the upper left corner of the device icon. This number indicates the number of malfunctions.

All malfunctions can be seen in the transponder states. Fields with malfunctions will be highlighted in red.

Icons

Icons display some of the vhfBridge Jeweller states. You can check them in the Ajax app in the Devices tab.

States

States can be found in the Ajax app:

1. Go to the Devices tab.
2. Select vhfBridge Jeweller from the list.

vhfBridge Jeweller settings

Settings can be changed in the Ajax app:

1. Go to the Devices tab.
2. Select vhfBridge Jeweller from the list.
3. Go to Settings by clicking the icon in the upper right corner.
4. Set the parameters.
5. Click Back to save the new settings.

vhfBridge Jeweller output configuration

By default, vhfBridge Jeweller outputs are configured as follows:

• 1st output - intrusion
• 2nd output - panic button
• 3rd output - malfunction
• 4th output - tamper
• 5th output - loss of vhfBridge Jeweller power supply
• 6th output - power loss of the hub
• 7th output - hub battery discharged
• 8th output - loss of communication between the hub and vhfBridge Jeweller

The settings of outputs can be changed in the Ajax app:

1. Go to the Devices tab.
2. Find vhfBridge Jeweller in the list of devices.
3. Go to the Outputs menu.
4. Find the output in the list and go to its Settings by clicking the gear icon .
5. Set the parameters.
6. Click Back to save the new settings.

Event types of vhfBridge Jeweller outputs

Connecting VHF transmitter to vhfBridge Jeweller

List of recommended VHF transmitters

• Hawk VHF Alarm Transmitter (FSK Electronics)
• TX750C (RDC)
• TR-41 (Puper)

How to connect a VHF transmitter to vhfBridge Jeweller

1. Turn off the vhfBridge Jeweller power (if power was connected).
2. Turn off vhfBridge Jeweller.
3. Select vhfBridge Jeweller outputs to which you want to connect the VHF transmitter.
4. Pull the VHF transmitter wires into the vhfBridge Jeweller casing through the holes.
   There are perforated sections on the casing that can be broken off so that the cable could be pulled through them.

5. Connect the VHF transmitter to the control outputs of vhfBridge Jeweller according to the wiring diagram in the User Guide supplied by the VHF transmitter manufacturer.
6. Fasten the cable securely to the vhfBridge Jeweller terminals using a straight screwdriver (slot PL 3.0).
7. Connect the power to the VHF transmitter.
   If a VHF transmitter requires 12 V power to operate, it can be connected to the power terminals of the corresponding vhfBridge Jeweller zone. Do not connect the external power supply to the transmitter power terminals, as this may damage the device.

8. Connect power to vhfBridge Jeweller.
9. Turn on vhfBridge Jeweller.

vhfBridge Jeweller functionality testing

Integration module functionality tests do not start immediately but not later than over a single "hub - detector" polling interval (36 seconds with standard hub settings). You can change the polling period of devices in the Jeweller menu of the hub settings.

Tests are available in the device settings menu:

1. Sign in to the Ajax app.
2. Go to the Devices menu .
3. Select vhfBridge Jeweller.
4. Go to Settings by clicking on the gear icon .

Available tests:

• Jeweller Signal Strength Test

Selecting vhfBridge Jeweller placement

The placement of vhfBridge Jeweller determines its distance from the hub and the presence of obstacles between them that impede the passage of the radio signal: walls, inter-floor constructions, or large-sized objects located in the room.

If poor or unstable signal strength is still reported after the relocation of the device, use the radio signal range extender.

When choosing the installation location, consider the distance between vhfBridge Jeweller and the VHF transmitter: the cable length should be sufficient for connection.

Material and cross-section of the cable for connecting a VHF transmitter are determined by the manufacturer's requirements and the maximum current. All requirements can be found in the manual or from the customer service of the VHF transmitter manufacturer.

vhfBridge Jeweller installation

The transponder casing should be mounted on a vertical surface. If installed on a horizontal surface, the tamper will not work when somebody attempts to dismantle the transponder.

To install vhfBridge Jeweller:

1. Remove the vhfBridge Jeweller casing lid by unscrewing the bottom and top screws with the bundled hex wrench.

2. Remove the vhfBridge Jeweller board from the holders by pulling them to the sides.

3. Prepare cable openings in advance by carefully breaking out the perforated parts of the casing.

4. Fasten the casing to a vertical surface at the chosen installation location using the bundled screws. When attaching, use all the fixation points on the casing. One of them, in the perforated part of the mount above the tamper, is needed to trigger the tamper on the back of the board in case of an attempt to tear the casing off the surface.
   

5. Run the cables into the transponder casing through the previously made holes.
6. Install the vhfBridge Jeweller board into the casing on the racks.

7. Connect VHF transmitter to vhfBridge Jeweller. Follow the polarity and connection order of the wires. Securely fasten the conductors to the terminals.
8. Secure the cable with cable ties using special mounts inside the casing.

9. Install a 12 V⎓ backup battery on the special holders in the casing. Please note that vhfBridge Jeweller cannot be connected to third-party power supply units.
   We recommend using a 12 V⎓ battery of 4 or 7 Ah. For such batteries, special holders in the casing are designed. You can also use similar batteries of a different capacity, of the matching size, and with a charging time of no more than 30 hours. The maximum dimensions of the battery to be installed in the casing are 150 × 65 × 94 mm, and the weight is 5 kg.

10. Connect a backup battery to the board terminals according to the wiring diagram below (use the bundled cable). Follow the polarity and connection order of the wires. Securely fasten the conductors to the terminals.

11. Connect 100-240 V~ external power supply.
12. Add an integration module to the system.
13. Install the lid on the casing and fix it with the bundled screws.
14. Test vhfBridge Jeweller and connected VHF transmitter.

Do not install vhfBridge Jeweller

• Outdoors. Doing so may cause the device to malfunction or not work properly.
• Near metal objects or mirrors (for example, in a metal cabinet). They can shield and attenuate the radio signal.
• Inside premises with temperature and humidity outside the permissible limits. Doing so may cause the device to malfunction or not work properly.
• At a distance less than 1 meter from the hub or range extender. This could result in the loss of connection with the hub.
• At a distance less than 2 meters from the VHF transmitter. The minimum distance is required to avoid signal overlapping
• At a distance more than 7 meters from the VHF transmitter. The maximum distance allowed will help avoid signal attenuation in the cable.

Maintenance

Check the functionality of vhfBridge Jeweller regularly. The optimal frequency of checks is once every three months. Clean the casing from dust, cobwebs, and other contaminants as they emerge. Use a soft dry cloth suitable for equipment care. Do not use any substances containing alcohol, acetone, gasoline, and other active solvents to clean the device.

Technical Specifications

Warranty

Warranty for the Limited Liability Company "Ajax Systems Manufacturing" products is valid for 2 years after the purchase.

If the device does not work correctly, you should first contact the support service. In most cases, technical issues can be resolved remotely.

Functional elements

Casing elements

1. Screws securing the casing lid. Unscrew with a bundled hexagon key (Ø 4 mm).
2. Space for a 12 V⎓ backup battery.
   Battery not included with vhfBridge Jeweller set.

3. QR code with the device ID. It is used to pair the device with the Ajax security system.
4. Perforated part of the casing. Necessary for tamper triggering in case of any attempt to detach the device from the surface.
5. Perforated parts of the casing for cable output.
   The presence of the casing depends on the vhfBridge Jeweller package. The device is supplied in two configurations: with a casing and without it.

vhfBridge Jeweller board elements

1. Terminals for connecting a 12 V⎓ backup battery.
2. 100-240 V~ power supply input.
3. Tamper button. Signals if vhfBridge Jewellercasing lid is removed.
4. Power button.
5. LED indicator.
6. QR code with the device ID. It is used to pair the device with the Ajax security system.
7. Terminals for connecting a VHF transmitter.

vhfBridge Jeweller terminals

• BATT - input for the 12 V⎓ backup power connection.
• OUT - power output for the 12 V⎓ VHF transmitter (maximum output current is 2 A).
• OUT 1...8 - vhfBridge Jeweller outputs for connecting a VHF transmitter.

LED indication

vhfBridge Jeweller LED indicator may light up white, red, or green, depending on the status of the device.

Please note that the LED indicator is not visible when the casing lid is closed. The LED indicator is used at the stage of vhfBridge Jeweller connecting and configuring. Later on, the state of the device can be monitored in the Ajax app.

LED indication of output status

Operating principle

vhfBridge Jeweller is designed to connect third-party VHF transmitters to create an additional channel for transmitting events to the CMS.

The communication channel with the CMS created using vhfBridge Jeweller can be used as the only or as a backup channel for communicating with the CMS (recommended more reliable option). This means that the hub can simultaneously transmit all events and alarms to the monitoring station of the security company not only through SIA (DC-09), ADEMCO 685, SurGard (Contact ID), and other proprietary protocols but also using vhfBridge Jeweller.

The transponder receives information about alarms and events from the hub via the Jeweller radio channel. Then, vhfBridge Jeweller transmits it to a third-party VHF transmitter via wires. The VHF transmitter, in turn, transmits all events and alarms to the CMS via a radio channel.

Events can be transmitted to the CMS via the Internet and vhfBridge Jeweller in parallel. Transmission via the Internet works as the main channel because of greater reliability and informativity. The transmitted events may contain the zone number of the triggered detector, group number, user number, and other data.

vhfBridge Jeweller works as a backup communication channel duplicating all events transmitted via the Internet. The delivery speed of events and alarms in both cases does not exceed 1 second.

An example of the algorithm of actions in case of an alarm from a MotionProtect motion detector:

1. MotionProtect has detected an alarm.
2. MotionProtect transmits the alarm to the hub via the Jeweller radio protocol.
3. The hub receives the MotionProtect alarm and transmits it to vhfBridge Jeweller via the Jeweller radio protocol.
4. The vhfBridge Jeweller receives the alarm from the hub and transmits it to the VHF transmitter over a wired connection.
5. The VHF transmitter receives the alarm and transmits it to the radio receiver on the CMS side via the radio channel.
6. The radio receiver receives the alarm and transmits it to the CMS software.
7. The CMS receives and processes the alarm.

Output types

vhfBridge Jeweller has 8 potential outputs for connection to a VHF transmitter. There are two types of outputs:

1. High potential output (positive trip).
2. Low potential output (negative trip).

The vhfBridge Jeweller output type and alarm pulse duration are configurable in Ajax apps.

VHF transmitter power supply

The vhfBridge Jeweller can supply a third-party VHF transmitter with 12 V⎓ power (maximum output current is 2 A).

If the VHF transmitter has a current consumption of more than 2 A, it can be powered by the vhfBridge Jeweller battery. In this case, disable battery charge tracking in the vhfBridge Jeweller settings so that the system users do not receive notifications about the vhfBridge Jeweller battery charging too long.

Sending events to the Central Monitoring Station (CMS)

The Ajax security system can transmit alarms to the PRO Desktop monitoring app as well as the Central Monitoring Station (CMS) using SurGard (Contact ID), SIA DC-09 (ADM-CID), ADEMCO685, and other proprietary protocols. The list of supported protocols is available here.

When an alarm is received, the monitoring station operator of the security company knows what happened and where the rapid response unit has to be sent. All Ajax devices are addressable, so events, the device type, its assigned name and room can be transmitted to the PRO Desktop and the CMS. The list of transmitted parameters may differ depending on the type of the CMS and the selected communication protocol.

Adding to the system

Before adding a device

1. Install the Ajaxapp.
2. Log in to your account or create a new one.
3. Select a space or create a new one.
   What is a space
   How to create a space
   The space functionality is available for apps of such versions or later:

   • Ajax Security System 3.0 for iOS;
   • Ajax Security System 3.0 for Android;
   • Ajax PRO: Tool for Engineers 2.0 for iOS;
   • Ajax PRO: Tool for Engineers 2.0 for Android;
   • Ajax PRO Desktop 4.0 for macOS;
   • Ajax PRO Desktop 4.0 for Windows.
4. Add at least one virtual room.
5. Add a compatible hub to the space. Ensure the hub is switched on and has internet access via Ethernet, Wi-Fi, and/or mobile network.
6. Ensure the space is disarmed, and the hub is not starting an update by checking statuses in the Ajax app.

To connect vhfBridge Jeweller

1. Open the Ajax app. If your account has access to multiple hubs, select the one to which you want to add vhfBridge Jeweller.
2. Go to the Devices menu and click Add Device.
3. Name the transponder, scan or enter the QR code manually (located on the device casing and packaging), and select a room and a group (if the group mode is activated).
4. Click Add - the countdown will begin.
5. Switch on vhfBridge Jeweller by holding the power button for 3 seconds. Keep in mind that the hub connection request is only sent when the integration module is turning on.

If the connection has failed, disconnect vhfBridge Jeweller for 5 seconds and try again. If the transponder has already been assigned to another hub, turn off vhfBridge Jeweller and then follow the standard addition procedure.

The connected transponder will appear in the list of hub devices in the app. Device status updates depend on Jeweller settings. The default status update period in the app is 36 seconds.

Malfunction counter

When a vhfBridge Jeweller malfunction is detected (e.g., no external power), the Ajax app will display a red icon with a number in the upper left corner of the device icon. This number indicates the number of malfunctions.

All malfunctions can be seen in the transponder states. Fields with malfunctions will be highlighted in red.

Icons

Icons display some of the vhfBridge Jeweller states. You can check them in the Ajax app in the Devices tab.

States

States can be found in the Ajax app:

1. Go to the Devices tab.
2. Select vhfBridge Jeweller from the list.

vhfBridge Jeweller settings

Settings can be changed in the Ajax app:

1. Go to the Devices tab.
2. Select vhfBridge Jeweller from the list.
3. Go to Settings by clicking the icon in the upper right corner.
4. Set the parameters.
5. Click Back to save the new settings.

vhfBridge Jeweller output configuration

By default, vhfBridge Jeweller outputs are configured as follows:

• 1st output - intrusion
• 2nd output - panic button
• 3rd output - malfunction
• 4th output - tamper
• 5th output - loss of vhfBridge Jeweller power supply
• 6th output - power loss of the hub
• 7th output - hub battery discharged
• 8th output - loss of communication between the hub and vhfBridge Jeweller

The settings of outputs can be changed in the Ajax app:

1. Go to the Devices tab.
2. Find vhfBridge Jeweller in the list of devices.
3. Go to the Outputs menu.
4. Find the output in the list and go to its Settings by clicking the gear icon .
5. Set the parameters.
6. Click Back to save the new settings.

Event types of vhfBridge Jeweller outputs

Connecting VHF transmitter to vhfBridge Jeweller

List of recommended VHF transmitters

• Hawk VHF Alarm Transmitter (FSK Electronics)
• TX750C (RDC)
• TR-41 (Puper)

How to connect a VHF transmitter to vhfBridge Jeweller

1. Turn off the vhfBridge Jeweller power (if power was connected).
2. Turn off vhfBridge Jeweller.
3. Select vhfBridge Jeweller outputs to which you want to connect the VHF transmitter.
4. Pull the VHF transmitter wires into the vhfBridge Jeweller casing through the holes.
   There are perforated sections on the casing that can be broken off so that the cable could be pulled through them.

5. Connect the VHF transmitter to the control outputs of vhfBridge Jeweller according to the wiring diagram in the User Guide supplied by the VHF transmitter manufacturer.
6. Fasten the cable securely to the vhfBridge Jeweller terminals using a straight screwdriver (slot PL 3.0).
7. Connect the power to the VHF transmitter.
   If a VHF transmitter requires 12 V power to operate, it can be connected to the power terminals of the corresponding vhfBridge Jeweller zone. Do not connect the external power supply to the transmitter power terminals, as this may damage the device.

8. Connect power to vhfBridge Jeweller.
9. Turn on vhfBridge Jeweller.

vhfBridge Jeweller functionality testing

Integration module functionality tests do not start immediately but not later than over a single "hub - detector" polling interval (36 seconds with standard hub settings). You can change the polling period of devices in the Jeweller menu of the hub settings.

Tests are available in the device settings menu:

1. Sign in to the Ajax app.
2. Go to the Devices menu .
3. Select vhfBridge Jeweller.
4. Go to Settings by clicking on the gear icon .

Available tests:

• Jeweller Signal Strength Test

Selecting vhfBridge Jeweller placement

The placement of vhfBridge Jeweller determines its distance from the hub and the presence of obstacles between them that impede the passage of the radio signal: walls, inter-floor constructions, or large-sized objects located in the room.

If poor or unstable signal strength is still reported after the relocation of the device, use the radio signal range extender.

When choosing the installation location, consider the distance between vhfBridge Jeweller and the VHF transmitter: the cable length should be sufficient for connection.

Material and cross-section of the cable for connecting a VHF transmitter are determined by the manufacturer's requirements and the maximum current. All requirements can be found in the manual or from the customer service of the VHF transmitter manufacturer.

vhfBridge Jeweller installation

The transponder casing should be mounted on a vertical surface. If installed on a horizontal surface, the tamper will not work when somebody attempts to dismantle the transponder.

To install vhfBridge Jeweller:

1. Remove the vhfBridge Jeweller casing lid by unscrewing the bottom and top screws with the bundled hex wrench.

2. Remove the vhfBridge Jeweller board from the holders by pulling them to the sides.

3. Prepare cable openings in advance by carefully breaking out the perforated parts of the casing.

4. Fasten the casing to a vertical surface at the chosen installation location using the bundled screws. When attaching, use all the fixation points on the casing. One of them, in the perforated part of the mount above the tamper, is needed to trigger the tamper on the back of the board in case of an attempt to tear the casing off the surface.
   

5. Run the cables into the transponder casing through the previously made holes.
6. Install the vhfBridge Jeweller board into the casing on the racks.

7. Connect VHF transmitter to vhfBridge Jeweller. Follow the polarity and connection order of the wires. Securely fasten the conductors to the terminals.
8. Secure the cable with cable ties using special mounts inside the casing.

9. Install a 12 V⎓ backup battery on the special holders in the casing. Please note that vhfBridge Jeweller cannot be connected to third-party power supply units.
   We recommend using a 12 V⎓ battery of 4 or 7 Ah. For such batteries, special holders in the casing are designed. You can also use similar batteries of a different capacity, of the matching size, and with a charging time of no more than 30 hours. The maximum dimensions of the battery to be installed in the casing are 150 × 65 × 94 mm, and the weight is 5 kg.

10. Connect a backup battery to the board terminals according to the wiring diagram below (use the bundled cable). Follow the polarity and connection order of the wires. Securely fasten the conductors to the terminals.

11. Connect 100-240 V~ external power supply.
12. Add an integration module to the system.
13. Install the lid on the casing and fix it with the bundled screws.
14. Test vhfBridge Jeweller and connected VHF transmitter.

Do not install vhfBridge Jeweller

• Outdoors. Doing so may cause the device to malfunction or not work properly.
• Near metal objects or mirrors (for example, in a metal cabinet). They can shield and attenuate the radio signal.
• Inside premises with temperature and humidity outside the permissible limits. Doing so may cause the device to malfunction or not work properly.
• At a distance less than 1 meter from the hub or range extender. This could result in the loss of connection with the hub.
• At a distance less than 2 meters from the VHF transmitter. The minimum distance is required to avoid signal overlapping
• At a distance more than 7 meters from the VHF transmitter. The maximum distance allowed will help avoid signal attenuation in the cable.

Maintenance

Check the functionality of vhfBridge Jeweller regularly. The optimal frequency of checks is once every three months. Clean the casing from dust, cobwebs, and other contaminants as they emerge. Use a soft dry cloth suitable for equipment care. Do not use any substances containing alcohol, acetone, gasoline, and other active solvents to clean the device.

Technical Specifications

Warranty

Warranty for the Limited Liability Company "Ajax Systems Manufacturing" products is valid for 2 years after the purchase.

If the device does not work correctly, you should first contact the support service. In most cases, technical issues can be resolved remotely.

Functional elements

1. Armed- al indicator
2. Disabled   indicator
3. Night Mode indicator
4. Malfunction n indicator
5. Pass/Tag Reader
6. Numeric Touch Button Panel
7. Function button
8. "Reset  button
9. Arm ing button 
10. Disarm the   button 
11. Night Mode button 
12. SmartBracket mounting plate (to remove the plate, slide it down)
    Do not tear off the perforated part of the mount. It is required to trigger the tamper in the event of any attempt to dismantle the keypad.

13. Power button
14. Tamper button
15. Keypad QR Code

Operating Principle

KeyPad Plus Jeweller arms and disarms the security system for the entire facility or for separate groups, and also allows you to activate the" " Night Mode. You can control the security modes with KeyPad Plus Jeweller using:

1. Codes. The keypad supports general and personal codes, as well as arming without entering a code.
2. Cards or key fobs. You can connect Tag key fobs and Pass cards to the system. To quickly and securely identify users, KeyPad Plus Jeweller uses DESFire® technology. DESFire® is based on the ISO 14443 international standard and combines 128-bit encryption with copy protection.

KeyPad Plus Jeweller supports the following code types:

• Keypad code — a general code set up for the keypad. When used, all events are sent to Ajax apps on behalf of the keypad.
• User code — a personal code set up for a user connected to the hub. When used, all events are delivered to Ajax apps on behalf of the user.
• Keypad access code — set up for a person who is not registered in the system. When used, events are sent to Ajax apps with a name associated with this code.
• The RRU code is an access code for the rapid response units (RRU) that is activated after an alarm is triggered and remains valid for a specified period. When the code is activated and used, events are sent to the Ajax apps with a title associated with this code.

Before entering a code or using Tag/Pass, you should activate (“wake up”) the KeyPad Plus Jeweller by sliding your hand over the touch panel from top to bottom. When it is activated, the button backlight turns on, and the keypad beeps.

The KeyPad Plus Jeweller is equipped with LED indicators that show the current security mode and any keypad malfunctions. The security status is displayed only when the keypad is active (the device backlight is on).

You can use the KeyPad Plus Jeweller without ambient lighting, as the keypad has a backlight. Pressing the buttons is accompanied by an audible signal. The backlight brightness and keypad volume can be adjusted in the settings. If you do not touch the keypad for 4 seconds, the KeyPad Plus Jeweller reduces the backlight brightness, and 8 seconds later, it enters power-saving mode and turns off the display.

Function button

KeyPad Plus Jeweller features a" " function button that operates in 3 modes:

• When the   button is off, it is disabled and nothing happens when it is pressed.
• Alarm — after the Function button is pressed, the system sends an alarm to the security company's monitoring station and all users.

• Mute interconnected fire detector alarms — after the Function button is pressed, the system mutes the alarms of the Ajax fire detectors. Available only if an Interconnected Fire Detectors Alarm is enabled (Hub → Settings  → Service → Fire detector settings)

Learn more

Duress Code

KeyPad Plus Jeweller supports duress code. It allows you to simulate alarm deactivation. The Ajax app and sirens installed at the facility will not give you away in this case, but the security company and other users of the security system will be alerted to the incident.

Learn more

Two-stage arming

The KeyPad Plus Jeweller can be used in a two-stage arming process, but cannot be used as a second-stage device. The two-stage arming process using a Tag or Pass is similar to arming using a personal or general code on the keypad.

Learn more

Event transmission to the monitoring station

The Ajax system can connect to the CMS and transmit events and alarms to the monitoring station of the security company inSurGard (Contact ID), ADEMCO 685, SIA (DC-09),and other proprietary protocol formats. A complete list of supported protocols isavailable here: . The device ID and the loop (zone) number can be found in its states.

Connection

Before establishing a connection

1. Install the Ajax app and to create an account. Add a hub and create at least one room.
2. Make sure the hub is turned on and has Internet access (via Ethernet cable, Wi-Fi, and/or a mobile network). You can check this by opening the Ajax app or by looking at the hub logo on the faceplate—it will light up white or green if the hub is connected to the network.
3. Make sure the hub is not in armed mode and does not initiate updates by checking its status in the app.

To connect the KeyPad Plus Jeweller

1. Open the Ajax app. If your account has access to multiple hubs, select the one to which you want to connect the KeyPad Plus Jeweller.
2. Go to the"  " menu under "Devices  and click" " "Add Device."
3. Name the keypad, scan or enter the QR code (located on the package and under the SmartBracket mount), and select a room.
4. Click Add; the countdown will begin.
5. Turn on the keypad by holding down the power button for 3 seconds. Once connected, KeyPad Plus Jeweller will appear in the hub device list in the app. To connect, place the keypad in the same protected facility as the system (within the coverage area of the hub’s radio network). If the connection fails, try again in 10 seconds.

The KeyPad Plus Jeweller turns off automatically 6 seconds after being turned on if the keypad fails to connect to the hub. Therefore, you do not need to turn off the device to retry the connection.

Updating the statuses of devices in the list depends on the Jeweller settings; the default value is 36 seconds.

Icons

The icons represent some of the KeyPad Plus Jeweller's states. You can view them in the" " tab under "Devices  in the Ajax app.

States

The statuses provide information about the device and its operating parameters. The statuses of the KeyPad Plus Jeweller can be found in the Ajax app:

1. Go to the"  " tab under "Devices  .
2. Select" " KeyPad Plus Jeweller from the list.

Settings

KeyPad Plus Jeweller is configured in the Ajax app:

1. Go to the"  " tab under "Devices  .
2. Select" " KeyPad Plus Jeweller from the list.
3. Go to Settings by clicking on the gear icon .

Configuring Codes

The Ajax system allows you to set up a keypad code, as well as personal codes for users added to the hub.

With the OS Malevich 2.13.1 update, we have also added the ability to create access codes for people who are not added to the hub. This is convenient, for example, for granting a cleaning company access to security management.

With the“ ” OS Malevich 2.17 update, codes for rapid response units are available. The RRU codes are activated after the alarm and are valid for a specified period. See below for instructions on how to set up and use each type of code.

To set the keypad code

1. Go to keyboard settings.
2. Select  " Keypad Code.
3. Set the keypad code you want.

To set the keypad duress code

1. Go to the keypad settings.
2. Select" " and "Duress Code."
3. Set the keypad duress code of your choice.

To set a personal code in the Ajax app

1. Go to the user profile settings (Hub → Settings  → Users → Your profile settings).
2. Select" " > "Passcode Settings" >   (Your User ID is also displayed in this menu).
3. Set User Code and Duress Code.

To set up an access code for a person who is not registered in the system

1. Go to the hub settings (Hub → Settings ).
2. Select  " Keypad Access Codes.
3. Set up Username and Access Code.

If you want to set up a duress code, change settings for group access, Night Mode, or the code ID, or temporarily disable or delete this code, select it from the list and make the changes.

To set up the RRU code

Only a PRO user with the necessary permissions to configure the system can create and configure RRU codes in the Ajax PRO apps. For more information on configuring this feature, seethis article at .

Adding passes and tags

KeyPad Plus Jeweller is compatible with Tag key fobs, Pass cards, and third-party cards and key fobs that use DESFire® technology.

The maximum number of connected passes/tags depends on the hub model. At the same time, the bound passes and tags do not affect the total limit on the number of devices connected to the hub.

The procedure for connecting Tag, Pass, and third-party devices is the same. See the connection instructions here.

Controlling security through codes

You can control Night Mode, security for the entire facility, or for separate groups using general, personal, RRU, and access codes (configured by PRO or a user with admin rights). The keypad allows you to use 4- to 6-digit codes. Incorrectly entered numbers can be cleared using the    button.

If a personal code or access code is used, the name of the user who armed or disarmed the system is displayed in the hub's event feed and in the notifications list. If a general code is used, the name of the user who changed the security mode is not displayed.

Controlling security at the facility using a general code

1. Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
2. Enter thegeneral code for the " ."
3. Press the to arm /disarm /Night Mode  key.

For example: 1234 → 

Group security management using a general code

1. Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
2. Enter thegeneral code for the " ."
3. Press the * (Function ) button.
4. Enter the  " Group ID.
5. Press the to arm /disarm /Night Mode  key.

For example: 1234 → * → 2 → 

What is a Group ID?

If a security group is assigned to KeyPad Plus Jeweller (in the" " field under"Group Management in the keypad settings), you do not need to enter the group ID. To manage the security mode for this group, simply enter a general or personal code.

Security management of the facility using a personal code

1. Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
2. Enter the User ID.
3. Press the * (Function ) button.
4. Enter your personal code.
5. Press the to arm /disarm /Night Mode  key.

For example: 2 → * → 1234 → 

What is a User ID?

Group Security Management with a Personal Code

1. Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
2. Enter the User ID.
3. Press the * (Function ) button.
4. Enter your personal code.
5. Press the * (Function ) button.
6. Enter the  " Group ID.
7. Press the to arm /disarm /Night Mode  key.

For example: 2 → * → 1234 → * → 5 → 

If a group is assigned to KeyPad Plus Jeweller (in the" " field under"Group Management in the keypad settings), you do not need to enter the group ID. To manage the security mode for this group, simply enter a personal code.

What is a Group ID?

What is a User ID?

Security control of the entire facility using an access code

Enter the access code and press the arming /disarming /Night Mode  button.

For example: 1234 → 

Security management for the group using a common code

Enter the access code, press the *asterisk icon*, enter the group ID , and press the arming /disarming /Night Mode  button.

For example: 1234 → * → 2 → 

What is a Group ID?

Using a duress code

A duress code allows you to simulate alarm deactivation. In this case, the Ajax app and the sirens installed at the facility will not give the user away, but the security company and other users will be alerted to the incident. You can use either a personal or a general duress code. In the  " and "Keypad Access Codes" sections, you can also set up a duress code for people who are not registered in the system.

Learn more

To use a general duress code on the keypad

1. Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
2. Enter thegeneral duress code for the .
3. Press the disarming button .

For example: 4321→ 

To use a registered user's personal duress code

1. Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
2. Enter the User ID.
3. Press the * (Function ) button.
4. Enter thepersonal duress code for the .
5. Press the disarming button .

For example: 2→ * → 4422 → 

To use the duress code of a person who is not registered in the system

Enter the" " duress code as set out in" " Keypad Access Codes and press the" " disarming key .

For example: 4567→ 

Using the RRU code

The RRU code is activated after the alarm is triggered, within the time period configured in the hub settings, and remains valid for a specified period. This ensures that the code is used only in the event of a security threat, unlike keypad or user codes.

Security control of the facility using the RRU code:

Enter RRU Code and press the arming / disarming / Night Mode activation button.

For example: 1234→ 

Security control of the group using the RRU code:

Enter RRU Code, press *, enter Group ID, and press the arming / disarming / Night Mode activation button.

For example: 1234 → * → 2→ 

Security Management Using Tags or Passes

1. Activate the keypad by swiping your hand over it. KeyPad Plus Jeweller will beep (if enabled in the settings) and turn on the backlight.
   Note that the keypad can be activated automatically with the“ ” “Auto-wake on Delay when Entering” function if“ ” “Delay When Entering” is configured. This function is supported by KeyPad Plus Jeweller with firmware version 6.60.0.6 or higher and hubs with“ ” OS Malevich 2.19 or higher.

2. Hold your tag or pass up to the keypad's pass/tag reader. It is marked with wave icons.
3. Enter the required code if the"  " feature is enabled and you are promptedto confirm authorization with a passcode .
4. Press the Arm, Disarm, or Night Mode button on the keypad.

Security control for a single group

Tag or Pass can control the security mode of a single group. This is possible if KeyPad Plus Jeweller is not assigned to any group and Tag or Pass has no group restrictions.

To change the security mode of a single group using a tag or password:

1. Activate the keypad by swiping your hand over it. Hold the Tag or Pass up to the keypad's pass/tag reader if the Authorization confirmation with a passcode feature is enabled.
2. Press the    button.
3. Enter the  " Group ID.
4. Press the arming / disarming / Night Mode activation button.

For example:  → 01→ 

If the security mode is successfully changed, a short beep will sound, the indicator will change, and a notification containing the username will appear in the event log.

Mute Interconnected Fire Detectors: Alarm Function

KeyPad Plus Jeweller can silence an interconnected fire alarm by pressing the Function button (if the required setting is enabled). The system's response to pressing a button depends on the settings and the system's status:

• Interconnected fire detectors have already been installed — with the first press of the button, all fire detector sirens are silenced, except for those that triggered the alarm. Pressing the button again silences the remaining detectors.

• The delay time for interconnected alarms lasts — by pressing the Function button, the siren of the triggered Ajax fire detectors is muted.

Keep in mind that this option is available only if Interconnected Fire Detectors Alarm is enabled.

Learn more

Indication

KeyPad Plus Jeweller can report the current security mode, keystrokes, malfunctions, and its status via LED indicators and audible alerts. The current security mode is displayed by the backlight after the keypad is activated. Information about the current security mode remains valid even if the arming mode is changed by another device—such as a key fob, another keypad, or an app.

You can activate the keypad by swiping your hand over the touch panel from top to bottom. When activated, the keypad's backlight will turn on and a beep will sound (if enabled).