Ajax vadība un sirēnas

Functional elements

1. Armed indicator
2. Disarmed indicator
3. Night Mode indicator
4. Malfunction indicator
5. Pass/Tag Reader
6. Numeric touch button box
7. Function button
8. Reset button
9. Arm button 
10. Disarm button 
11. Night Mode button 
12. SmartBracket mounting plate (to remove the plate, slide it down)
    Do not tear off the perforated part of the mount. It is required for actuating the tamper in case of any attempt to dismantle the keypad.

13. Power button
14. Tamper button
15. Keypad QR Code

Operating principle

KeyPad Plus Jeweller arms and disarms the security of the entire facility or separate groups as well as allows activating the Night Mode. You can control the security modes with KeyPad Plus Jeweller using:

1. Codes. The keypad supports general and personal codes, as well as arming without entering a code.
2. Cards or key fobs. You can connect Tag key fobs and Pass cards to the system. To quickly and securely identify users, KeyPad Plus Jeweller uses the DESFire® technology. DESFire® is based on the ISO 14443 international standard and combines 128-bit encryption and copy protection.

KeyPad Plus Jeweller supports code types as follows:

• Keypad code — general code set up for the keypad. When used, all events are delivered to Ajax apps on behalf of the keypad.
• User code — personal code set up for a user connected to the hub. When used, all events are delivered to Ajax apps on behalf of the user.
• Keypad access code — set up for a person who is not registered in the system. When used, events are delivered to Ajax apps with a name associated with this code.
• RRU code is an access code for the rapid response units (RRU) activated after the alarm and valid for a specified period. When the code is activated and used, events are delivered to Ajax apps with a title associated with this code.

Before entering a code or using Tag/Pass, you should activate (“wake up”) the KeyPad Plus Jeweller by sliding your hand over the touch panel from top to bottom. When it is activated, the button backlight is enabled, and the keypad beeps.

The KeyPad Plus Jeweller is equipped with LED indicators that show the current security mode and keypad malfunctions (if any). The security status is displayed only when the keypad is active (the device backlight is on).

You can use the KeyPad Plus Jeweller without ambient lighting as the keypad has a backlight. The pressing of the buttons is accompanied by a sound signal. The backlight brightness and keypad volume are adjustable in the settings. If you do not touch the keypad for 4 seconds, KeyPad Plus Jeweller reduces the backlight brightness, and 8 seconds later goes into power-saving mode and turns off the display.

Function button

KeyPad Plus Jeweller has a Function button that operates in 3 modes:

• Off — the button is disabled and nothing happens after it is pressed.
• Alarm — after the Function button is pressed, the system sends an alarm to the security company monitoring station and all users.

• Mute interconnected fire detectors alarm — after the Function button is pressed, the system mutes the alarm of the Ajax fire detectors. Available only if an Interconnected Fire Detectors Alarm is enabled (Hub → Settings  → Service → Fire detectors settings)

Learn more

Duress code

KeyPad Plus Jeweller supports duress code. It allows you to simulate alarm deactivation. The Ajax app and sirens installed at the facility will not give you away in this case, but the security company and other users of the security system will be warned about the incident.

Learn more

Two-stage arming

KeyPad Plus Jeweller can participate in two-stage arming, but cannot be used as a second-stage device. The two-stage arming process using Tag or Pass is similar to arming using a personal or general code on the keypad.

Learn more

Event transmission to the monitoring station

The Ajax system can connect to the CMS and transmit events and alarms to the monitoring station of the security company in SurGard (Contact ID), ADEMCO 685, SIA (DC-09), and other proprietary protocol formats. A complete list of supported protocols is available here. The device ID and the number of the loop (zone) can be found in its states.

Connection

Before starting connection

1. Install the Ajax app and create an account. Add a hub and create at least one room.
2. Ensure that the hub is on and has Internet access (via Ethernet cable, Wi-Fi, and/or mobile network). This can be done by opening the Ajax app or by looking at the hub logo on the faceplate — it lights white or green if the hub is connected to the network.
3. Make sure that the hub is not in armed mode and does not start updates by checking its status in the app.

To connect KeyPad Plus Jeweller

1. Open the Ajax app. If your account has access to multiple hubs, select the one to which you want to connect KeyPad Plus Jeweller.
2. Go to the Devices  menu and click Add Device.
3. Name the keypad, scan or enter the QR code (located on the package and under the SmartBracket mount), and select a room.
4. Click Add; the countdown will begin.
5. Turn on the keypad by holding the power button for 3 seconds. Once connected, KeyPad Plus Jeweller will appear in the hub device list in the app. To connect, locate the keypad at the same protected facility as the system (within the coverage area of the hub radio network range). If the connection fails, try again in 10 seconds.

KeyPad Plus Jeweller turns off automatically 6 seconds after being turned on if the keypad fails to connect to the hub. Therefore, you do not need to turn off the device to retry the connection.

Updating the statuses of devices in the list depends on the Jeweller settings; the default value is 36 seconds.

Icons

The icons represent some of KeyPad Plus Jeweller states. You can see them in the Devices  tab in the Ajax app.

States

The states include information about the device and its operating parameters. The states of KeyPad Plus Jeweller can be found in the Ajax app:

1. Go to the Devices  tab.
2. Select KeyPad Plus Jeweller from the list.

Settings

KeyPad Plus Jeweller is configured in the Ajax app:

1. Go to the Devices  tab.
2. Select KeyPad Plus Jeweller from the list.
3. Go to Settings by clicking on the gear icon .

Configuring codes

Ajax system allows you to set up a keypad code, as well as personal codes for users added to the hub.

With the OS Malevich 2.13.1 update, we have also added the ability to create access codes for people who are not added to the hub. This is convenient, for example, to provide a cleaning company with access to security management.

With the OS Malevich 2.17 update, codes for the rapid response units are available. The RRU codes are activated after the alarm and are valid for a specified period. See how to set up and use each type of code below.

To set keypad code

1. Go to keyboard settings.
2. Select Keypad Code.
3. Set the keypad code you want.

To set the keypad duress code

1. Go to keypad settings.
2. Select Duress Code.
3. Set the keypad duress code you want.

To set a personal code in the Ajax app

1. Go to the user profile settings (Hub → Settings  → Users → Your profile settings).
2. Select Passcode Settings (User ID is also visible in this menu).
3. Set User Code and Duress Code.

To set up an access code for a person who is not registered in the system

1. Go to the hub settings (Hub → Settings ).
2. Select Keypad Access Codes.
3. Set up Username and Access Code.

If you want to set up a duress code, change settings for access to groups, Night Mode, code ID, temporarily disable or delete this code, select it in the list and make changes.

To set up the RRU code

Only a PRO with the rights to configure the system can create and configure the RRU codes in the Ajax PRO apps. More information about configuring this feature you can find in this article.

Adding passes and tags

KeyPad Plus Jeweller can work with Tag key fobs, Pass cards, and third-party cards and key fobs that use DESFire® technology.

The maximum number of connected passes/tags depends on the hub model. At the same time, the bound passes and tags do not affect the total limit of devices on the hub.

The procedure for connecting Tag, Pass, and third-party devices is the same. See the connecting instructions here.

Controlling security via codes

You can control Night Mode, security of the entire facility or separate groups using general, personal, RRU, and access codes (configured by PRO or a user with admin rights). The keypad allows you to use 4 to 6 digit codes. Incorrectly entered numbers can be cleared with the  button.

If a personal code or access code is used, the name of the user who armed or disarmed the system is displayed in the hub event feed and in the notifications list. If a general code is used, the name of the user who changed the security mode is not displayed.

Controlling security at the object via general code

1. Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if the Authorization confirmation with a passcode feature is activated.
2. Enter the general code.
3. Press the arming /disarming /Night Mode  key.

For example: 1234 → 

Group security management with a general code

1. Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if the Authorization confirmation with a passcode feature is activated.
2. Enter the general code.
3. Press the * (Function button).
4. Enter the Group ID.
5. Press the arming /disarming /Night Mode  key.

For example: 1234 → * → 2 → 

What is Group ID

If a security group is assigned to KeyPad Plus Jeweller (in the Group Management field in the keypad settings), you do not need to enter the group ID. To manage the security mode of this group, entering a general or personal code is sufficient.

Security management of the facility using a personal code

1. Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if the Authorization confirmation with a passcode feature is activated.
2. Enter the User ID.
3. Press the * (Function button).
4. Enter your personal code.
5. Press the arming /disarming /Night Mode  key.

For example: 2 → * → 1234 → 

What is User ID

Group security management with a personal code

1. Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if the Authorization confirmation with a passcode feature is activated.
2. Enter the User ID.
3. Press the * (Function button).
4. Enter your personal code.
5. Press the * (Function button).
6. Enter the Group ID.
7. Press the arming /disarming /Night Mode  key.

For example: 2 → * → 1234 → * → 5 → 

If a group is assigned to KeyPad Plus Jeweller (in the Group Management field in the keypad settings), you do not need to enter the group ID. To manage the security mode of this group, entering a personal code is sufficient.

What is Group ID

What is User ID

Security control of the entire object using an access code

Enter the access code and press the arming /disarming /Night Mode  button.

For example: 1234 → 

Security management of the group using a common code

Enter the access code, press the *asterisk icon*, enter the group ID and press the arming /disarming /Night Mode  button.

For example: 1234 → * → 2 → 

What is Group ID

Using a duress code

A duress code allows you to simulate alarm deactivation. The Ajax app and sirens installed at the facility will not give the user away in this case, but the security company and other users will be warned about the incident. You can use both a personal and a general duress code. In Keypad Access Codes, you can also set up a duress code for people not registered in the system.

Learn more

To use a keypad general duress code

1. Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if the Authorization confirmation with a passcode feature is activated.
2. Enter the general duress code.
3. Press the disarming button .

For example: 4321 → 

To use a personal duress code of registered user

1. Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if the Authorization confirmation with a passcode feature is activated.
2. Enter the User ID.
3. Press the * (Function button).
4. Enter the personal duress code.
5. Press the disarming button .

For example: 2 → * → 4422 → 

To use a duress code of a person who is not registered in the system

Enter the duress code set in Keypad Access Codes and press the disarming key .

For example: 4567 → 

Using the RRU code

The RRU code is activated after triggering the alarm during the time configured in the hub settings, and it is valid for a specified period. This ensures that such code will only be used in case of risk, unlike keypad or user codes.

Security control of the object using the RRU code:

Enter RRU Code and press the arming  / disarming  / Night Mode activation  button.

For example: 1234 → 

Security control of the group using the RRU code:

Enter RRU Code, press *, enter Group ID, and press the arming  / disarming  / Night Mode activation  button.

For example: 1234 → * → 2 → 

Security management using Tag or Pass

1. Activate the keypad by swiping your hand over it. KeyPad Plus Jeweller will beep (if enabled in the settings) and turn on the backlight.
   Note that the keypad can be activated automatically with the Auto-wake on Delay when Entering function if Delay When Entering is set up. This function is supported by KeyPad Plus Jeweller with firmware version 6.60.0.6 or higher and hubs with OS Malevich 2.19 or higher.

2. Bring Tag or Pass to the keypad pass/tag reader. It is marked with wave icons.
3. Enter the required code if the Authorization confirmation with a passcode feature is activated.
4. Press the Arm, Disarm, or Night Mode button on the keypad.

Security control of a single group

Tag or Pass can control the security mode of a single group. This is possible if KeyPad Plus Jeweller is not assigned to any group and Tag or Pass has no group restrictions.

To change the security mode of a single group using Tag or Pass:

1. Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if the Authorization confirmation with a passcode feature is activated.
2. Press the  button.
3. Enter the Group ID.
4. Press the arming  / disarming  / Night Mode activation  button.

For example:  → 01 → 

If the security mode is successfully changed, a short beep will sound, the indicator will change, and a notification with the username will appear in the event log.

Mute Interconnected Fire Detectors Alarms function

KeyPad Plus Jeweller can mute an interconnected fire alarm by pressing the Function button (if the required setting is enabled). The reaction of the system to pressing a button depends on the settings and the state of the system:

• Interconnected Fire Detectors Alarms have already propagated — by the first press of the button, all sirens of the fire detectors are muted, except for those that registered the alarm. Pressing the button again mutes the remaining detectors.

• Interconnected alarms delay time lasts — by pressing the Function button, the siren of the triggered Ajax fire detectors is muted.

Keep in mind that the option is available only if Interconnected Fire Detectors Alarm is enabled.

Learn more

Indication

KeyPad Plus Jeweller can report the current security mode, keystrokes, malfunctions, and its status by LED indication and sound. The current security mode is displayed by the backlight after the keypad is activated. The information about the current security mode is relevant even if the arming mode is changed by another device: a key fob, another keypad, or an app.

You can activate the keypad by swiping your hand over the touch panel from top to bottom. When activated, the backlight on the keypad will turn on and a beep will sound (if enabled).

Sound notifications of malfunctions

If any device is offline or the battery is low, KeyPad Plus Jeweller can notify system users with an audible sound. The keyboards’ LEDs Х will blink. Malfunction notifications will be displayed in the events feed, SMS text, or push notification.

To enable sound notifications of malfunctions, use Ajax PRO and PRO Desktop apps:

1. Click Devices , choose hub and open its settings :
   Click Service → Sounds and Alerts
2. Enable toggles: If battery of any device is low and If any device is offline.
3. Click Back to save settings.

Sound notifications of malfunctions appear when the keypad indication is finished. If several malfunctions occur in the system, the keypad will notify about the loss of connection between the device and the hub first.

Functionality testing

The Ajax system provides several types of tests that help you make sure that installation points of devices are selected correctly.

KeyPad Plus Jeweller functionality tests do not start straight away but after no more than one hub-detector ping period (36 seconds when using the standard hub settings). You can change the ping period of devices in the Jeweller menu of the hub settings.

Tests are available in the device settings menu (Ajax App → Devices  → KeyPad Plus Jeweller → Settings )

• Jeweller Signal Strength Test
• Signal Attenuation Test

Choosing a location

KeyPad Plus Jeweller is best placed indoors near the entrance. This allows disarming the system before the entry delays have expired, as well as quickly arming the system when leaving the premises.

It is a good practice to install the keypad 1.3 to 1.5 meters above the floor for convenience. Install the keypad on a flat, vertical surface. This allows KeyPad Plus Jeweller to be firmly attached to the surface and to avoid false tamper triggering.

Besides, the placement of the keypad is determined by the distance from the hub or the radio signal range extender, and the presence of obstacles between them that prevent the passage of the radio signal: walls, floors, and other objects.

If after moving the device still has a low or unstable signal strength, use a radio signal range extender.

Do not install the keypad:

• In places where parts of clothing (for example, next to the hanger), power cables, or Ethernet wire may obstruct the keypad. This can lead to false triggering of the keypad.
• Inside premises with temperature and humidity outside the permissible limits. This could damage the device.
• In places where KeyPad Plus Jeweller has an unstable or poor signal strength with the hub or radio signal range extender.
• Within 1 meter of a hub or radio signal range extender.
• Close to electrical wiring. This may cause communication interferences.
• Outdoors. This could damage the device.

Installing the keypad

1. Attach the keypad to the surface with double-sided adhesive tape and carry out signal strength and attenuation tests. If the signal strength is unstable or if one bar is displayed, move the keypad or use the radio signal range extender.
   Double-sided adhesive tape may only be used for temporary attachment of the keypad. The device attached with adhesive tape can at any time be detached from the surface and fall, which may lead to failure.

   
   

   Please note that if the device is attached with adhesive tape, the tamper will not trigger when trying to detach it.

2. Check the convenience for code entry using Tag or Pass to manage security modes. If it is inconvenient to manage the security at the selected location, relocate the keypad.
3. Remove the keypad from the SmartBracket mounting plate.
4. Attach the SmartBracket mounting plate to the surface using the bundled screws. When attaching, use all fixing points. Be sure to fix the perforated corner on the SmartBracket plate so that the tamper responds to a detachment attempt.
   

5. Slide KeyPad Plus Jeweller onto the mounting plate and tighten the mounting screw at the bottom of the body. The screw is needed for more reliable fastening and protection of the keypad from quick dismantling.
6. As soon as the keypad is fixed on the SmartBracket, it shall blink once with LED X — this is a signal that the tamper has been triggered. If the LED does not blink after installation on SmartBracket, check the tamper status in the Ajax app, and then make sure the plate is firmly attached.

Maintenance

Check the functioning of your keypad on a regular basis. This can be done once or twice a week. Clean the body from dust, cobwebs, and other contaminants as they emerge. Use a soft dry cloth that is suitable for equipment care.

Do not use substances that contain alcohol, acetone, gasoline or other active solvents to clean the detector. Wipe the touch keypad gently: scratches can reduce the sensitivity of the keypad.

The batteries installed in the keypad provide up to 3.5 years of autonomous operation at default settings. If the battery is low, the system sends appropriate notifications, and the X (Malfunction) indicator smoothly lights up and goes out after each successful code entry.

KeyPad Plus Jeweller can work up to 2 months after the low battery signal. However, we recommend you replace the batteries immediately upon notification. It is advisable to use lithium batteries. They have a large capacity and are less affected by temperatures.

Complete set

1. KeyPad Plus Jeweller
2. SmartBracket mounting plate
3. 4 pre-installed lithium batteries АА (FR6)
4. Installation kit
5. Quick Start Guide

Technical specifications

Warranty

The warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after purchase and does not extend to the bundled batteries.

If the device does not function properly, we recommend that you first contact the support service as half of the technical issues can be resolved remotely.

Appearance

1. Pass

2. Tag

Operating principle

Tag and Pass allow you to manage an object’s security without an account, access to the Ajax app, or knowing the password — all it takes is activating a compatible keypad and putting the key fob or card to it. The security system or a specific group will be armed or disarmed.

To quickly and securely identify users, KeyPad Plus uses the DESFire® technology. DESFire® is based on the ISO 14443 international standard and combines 128-bit encryption and copy protection.

Tag and Pass usage is recorded in the events feed. The system administrator can at any time revoke or restrict the access rights of the contactless identification device through the Ajax app.

Tag and Pass can work with or without user binding, which affects the notification texts in Ajax app and SMS.

Tag and Pass can work with several hubs at the same time. The maximum number of hubs in the device memory is 13. Keep in mind that you need to bind a Tag or Pass to each of the hubs separately through the Ajax app.

The maximum number of Tag and Pass devices connected to a hub depends on the hub model. At the same time, the Tag or Pass does not affect the total limit of devices on the hub.

One user can bind any number of Tag and Pass devices within the limit of contactless identification devices on the hub. Keep in mind that devices remain connected to the hub even after all keypads have been removed.

Sending events to the monitoring station

The Ajax security system can connect to the monitoring station and transmit events to the CMS via SurGard (Contact-ID), SIA (DC-09), ADEMCO 685, and other proprietary protocols. A complete list of supported protocols is available here.

When a Tag or Pass is bound to a user, arm and disarm events will be sent to the monitoring station with the user ID. If the device is not bound with the user, the hub will send the event with the device identifier. You can find the device ID in the Status menu.

Adding to the system

Before adding a device

1. Install the Ajax app. Create an account. Add a hub to the app and create at least one room.
2. Make sure that the hub is on and has access to the internet (via Ethernet cable, Wi-Fi, and/or mobile network). You can do this in the Ajax app or by looking at the hub logo on the front panel — the hub lights white or green when connected to the network.
3. Make sure the hub is not armed nor updates by looking at its status in the Ajax app.
4. Make sure a compatible keypad with DESFire® support is already connected to the hub.
5. If you want to bind a Tag or Pass to a user, make sure that the user’s account has already been added to the hub.

How to add a Tag or Pass to the system

1. Open the Ajax app. If your account has access to multiple hubs, select the one to which you want to add a Tag or Pass.
2. Go to the Devices  tab.
   Make sure the Pass/Tag Reading feature is enabled in at least one keypad settings.

3. Click Add Device.
4. From the drop-down menu, select Add Pass/Tag.
5. Specify the type (Tag or Pass), colour, device name, and name (if necessary).
6. Click Next. After that, the hub will switch to the device registration mode.
7. Go to any compatible keypad with Pass/Tag Reading enabled, activate it — the device will beep (if enabled in the settings), and the backlight will light up. Then press the disarming key . The keypad will switch to the access device logging mode.
8. Put Tag or Pass with the wide side to the keypad reader for a few seconds. It is marked with wave icons on the body. Upon successful addition, you will receive a notification in the Ajax app.

If the connection fails, try again in 5 seconds. Please note that if the maximum number of Tag or Pass devices has already been added to the hub, you will receive a corresponding notification in the Ajax app when adding a new device.

Tag and Pass can work with several hubs at the same time. The maximum number of hubs is 13. Keep in mind that you need to bind devices to each of the hubs separately through the Ajax app.

If you try to bind a Tag or Pass to a hub that has already reached the hub limit (13 hubs are bound to them), you will receive a corresponding notification. To bind such a Tag or Pass to a new hub, you will need to reset it (all data from tag/pass will be erased).

States

The states include information about the device and its operating parameters. Tag or Pass states can be found in the Ajax app:

1. Go to the Devices  tab.
2. Select Passes/Tags.
3. Select the required Tag or Pass from the list.

Setting up

Tag and Pass are configured in the Ajax app:

1. Go to the Devices  tab.
2. Select Passes/Tags.
3. Select the required Tag or Pass from the list.
4. Go to Settings by clicking on the  icon.

Binding a Tag or Pass to a user

When a Tag or Pass is linked to a user, it fully inherits the rights to manage the user’s security modes. For example, if a user was able to manage only one group, then the bound Tag or Pass will have the right to manage only this group.

User rights and permissions are stored in the hub. After being bound to a user, Tag and Pass represent the user in the system if devices are bound to the user. Therefore, when changing user rights, you do not need to make changes to the Tag or Pass settings — they are applied automatically.

To bind a Tag or Pass to a user, in the Ajax app:

1. Select the required hub if there are several hubs in your account.
2. Go to the Devices  menu.
3. Select Passes/Tags.
4. Select the required Tag or Pass.
5. Click on the  to go to settings.
6. Select a user in the appropriate field.
7. Click Back to save the settings.

Temporarily deactivating a Tag or Pass

The Tag key fob or the Pass card can be temporarily disabled without removing them from the system. A deactivated card cannot be used to manage security modes.

If you try to change the security mode with a temporarily deactivated card or key fob more than 3 times, the keypad will be locked for the time set in the settings (if the setting is enabled), and corresponding notifications will be sent to the system users and to the security company monitoring station.

To temporarily deactivate a Tag or Pass, in the Ajax app:

1. Select the required hub if there are several hubs in your account.
2. Go to the Devices  menu.
3. Select Passes/Tags.
4. Select the required Tag or Pass.
5. Click on the  to go to settings.
6. Disable the Active option.
7. Click Back to save the settings.

To reactivate Tag or Pass, turn on the Active option.

Resetting a Tag or Pass

Up to 13 hubs can be bound to one Tag or Pass. As soon as this limit is reached, binding new hubs will only be possible after completely resetting Tag or Pass.

Note that resetting will delete all settings and bindings of key fobs and cards. In this case, the reset Tag and Pass are only removed from the hub from which the reset was made. On other hubs, Tag or Pass are still displayed in the app, but they cannot be used to manage the security modes. These devices should be removed manually.

To reset a Tag or Pass, in the Ajax app:

1. Select the required hub if there are several hubs in your account.
2. Go to the Devices  menu.
3. Select a compatible keypad from the device list.
4. Click on  to go to settings.
5. Select the Pass/Tag Reset menu.
6. Go to the keypad with pass/tag reading enabled and activate it. Then press the disarming key . The keypad will change to the access device formatting mode.
7. Put the Tag or Pass to the keypad reader. It is marked with wave icons on the body. Upon successful formatting, you will receive a notification in the Ajax app.

Use

The devices do not require additional installation or fastening. The Tag key fob is easy to carry with you thanks to a special hole on the body. You can hang the device on your wrist or around your neck, or attach it to the key ring. The Pass card has no holes in the body, but you can store it in your wallet or phone case.

If you store a Tag or Pass in your wallet, do not place other cards next to it, such as credit or travel cards. This may interfere with the correct operation of the device when attempting to disarm or arm the system.

To change the security mode:

1. Activate KeyPad Plus by swiping over it with your hand. The keypad will beep (if enabled in the settings), and the backlight will light up.
2. Put the Tag or Pass to the keypad reader. It is marked with wave icons on the body.
3. Change the security mode of the object or zone. Note that if the Easy armed mode change option is enabled in the keypad settings, you do not need to press the security mode change button. The security mode will change to the opposite after holding or tapping Tag or Pass.

Using Tag or Pass with Two-Stage Arming enabled

Tag and Pass can participate in two-stage arming, but cannot be used as second-stage devices. The two-stage arming process using Tag or Pass is similar to arming with a personal or general keypad password.

Maintenance

Tag and Pass are battery-free and maintenance-free.

Technical specifications

Complete Set

1. Tag or Pass — 3/10/100 pcs (depending on the kit).
2. Quick start guide.

Warranty

Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase.

If the device does not function correctly, please contact the Support Service first. In half of the cases, technical issues can be solved remotely.

Functional elements

1. Alarm button
2. Indicator lights
3. Button mounting hole

Operating principle

Button is a wireless panic button that, when pressed, transmits an alarm to users, as well as to the security company’s CMS. In Control mode, Button allows you to control Ajax automation devices with a short or long press of a button.

In panic mode, the Button can operate as a panic button and signal about a threat, or notify of the need for auxiliary help, or inform about the intrusion, fire, gas alarm, or leakage. You can select the type of alarm in the button settings. The text of alarm notifications depends on the selected type, as well as the event codes transmitted to the central monitoring station of the security company (CMS).

The Button is equipped with protection against accidental press and transmits alarms at a distance of up to 1,300 m from the hub. Please be aware that the presence of any obstructions that impede the signal (for example, walls or floors) will reduce this distance.

Button is easy to carry around. You can always keep it on a wrist or a necklace. The device is resistant to dust and splashes.

Button has the Battery charge auto-check option. When enabled, the system once a day checks the battery state of the button. If the auto-check is disabled, the battery state updates only when the device is pressed.

Adding to the system

Before adding a device

1. Install the Ajax app.
2. Log in to your account or create a new one.
3. Select a space or create a new one.
   What is a space
   How to create a space
   The space functionality is available for apps of such versions or later:

   • Ajax Security System 3.0 for iOS;
   • Ajax Security System 3.0 for Android;
   • Ajax PRO: Tool for Engineers 2.0 for iOS;
   • Ajax PRO: Tool for Engineers 2.0 for Android;
   • Ajax PRO Desktop 4.0 for macOS;
   • Ajax PRO Desktop 4.0 for Windows.
4. Add at least one virtual room.
5. Add a compatible hub to the space. Ensure the hub is switched on and has internet access via Ethernet, Wi-Fi, and/or mobile network.
6. Ensure the space is disarmed, and the hub is not starting an update by checking statuses in the Ajax app.

Connecting to the hub

1. Open the Ajax app and select the space where you want to add the button.
2. Go to the Devices  tab and click Add device.
3. Name the device, scan its QR code (located on the package) or enter it manually, select a room and a group (if group mode is enabled).
4. Click Add and the countdown will begin.
5. Hold the button for 7 seconds. When the Button is added, the LEDs will flash green once.

For detection and pairing, the Button must be located within the hub radio communication zone (on the single protected object).

The connected button will appear in the list of hub devices in the application. Updating the statuses of the device in the list does not depend on the polling time value in the hub settings. Data is updated only by pressing the Button.

The Button only works with one hub. When connected to a new hub, the button Button stops transmitting commands to the old hub. Note that after being added to the new hub, the Button is not automatically removed from the device list of the old hub. This must be done manually through the Ajax application.

States

Button states can be found in the Ajax app:

Settings

You can adjust the device parameters in the settings section:

Operating indication

Button status is indicated with red or green LED indicators.

Use cases

Panic Mode

In the panic button mode, Button can call security or help, as well as alert of an emergency by activating sirens and sending other users a notification in the app. In the Button settings, you can select one type of alarm out of eight:

• Intrusion
• Fire
• Auxiliary alarm
• Panic button
• Gas alarm
• Malfunction
• Leakage
• Custom (not sent to the security company monitoring station)

The type of alarm determines the event code sent to the security company monitoring station (CMS) and the notification text received by the user. This ensures the accurate response to the threat.

Note that in Panic Mode, pressing the Button will raise an alarm regardless of the system security mode.

Button can be installed on a flat surface or carried around. To install on a flat surface (for example, under the table), secure the Button with double-sided adhesive tape. To carry the Button on the strap: attach the strap to the Button using the mounting hole in the main body of the Button.

Control Mode

Button can be used to control the automation devices. In Control mode, the Button has two pressing options: short and long (the button is pressed for more than 3 seconds). These pressings can trigger the execution of an action by one or more automation devices: Relay, WallSwitch, or Socket.

To bind an automation device action to a long or short press of a Button:

1. Open the Ajax app and go to the Devices  tab.
2. Select Button in the list of devices and go to settings by clicking the gear icon .

3. Select the Control mode in the Operation mode section. Click on the actual Button device to save the changes
4. Go to the Scenarios menu. Click Create Scenario if you are creating a scenario for the first time, or Add Scenario if scenarios have already been created in the security system.

5. Select a pressing option to run the scenario: Short press or Long press.

6. Select the automation device to execute the action.

7. Enter the Scenario Name and specify the Device Action to be executed by pressing the Button.
   • Switch on
   • Switch off
   • Switch the state
   The Device Action setting is unavailable when configuring a scenario for the automation devices operating in pulse mode. During the scenario execution, such devices will close/open the contacts for a set time. The operating mode and pulse duration are set in the automation device settings.

8. Click Next. The scenario will appear in the list of device scenarios.

Mute Interconnected Fire Detectors Alarm

By pressing the Button, the interconnected fire detectors alarm can be muted (if the corresponding operating mode of the button is selected). The reaction of the system to pressing a button depends on the state of the system:

• The Interconnected Fire Detectors Alarm have already propagated — by the first press of the Button, all fire detectors sirens are muted, except for those that registered the alarm. Pressing the button again mutes the remaining detectors.
• The interconnected alarms delay time lasts — the siren of the triggered Ajax fire detector is muted by pressing.

Placement

Button can be fixed on a surface or carried around.

How to fix Button

To fix Button on a surface (e. g. under a table), use Holder.

To install the button in the holder:

1. Choose a location to install the holder.
2. Press the button to test whether the commands can reach the hub. If not, choose another location or use a radio signal range extender.
   When connecting Button via radio signal range extender, note that Button does not automatically switch between the radio networks of the radio signal extender and the hub. You can assign Button to another hub or range extender manually in the app.

3. Fix Holder on the surface using the bundled screws or double-sided adhesive tape.
4. Put Button into the holder.

How to carry around Button

The button is convenient to carry with you thanks to a special hole on its body. It can be worn on the wrist or around the neck, or hung on a key ring.

Button has an IP55 protection rating. This means that the device body is protected from dust and splashes. Tight buttons are recessed into the body and software protection helps to avoid accidental pressing.

Maintenance

Clean the button body from dust, cobwebs and other contaminants as they appear. Use a soft, dry cloth for cleaning appliances. Never use substances containing alcohol, acetone, gasoline and other active solvents to clean the Button.

The pre-installed battery provides up to 5 years of Button operation in normal use (one press per day). More frequent use may reduce battery life. You can check battery level in the Button states in the Ajax app.

The pre-installed battery is sensitive to low temperatures and if the key fob is cooled significantly, the battery level indicator in the app may show incorrect values until the key fob becomes warmer.

The battery level value is updated each time the button is pressed.

When the battery has run down, the user will receive a notification in the Ajax app, and the LED indicator will smoothly light up red and go out each time the button is pressed.

Technical specifications

Complete Set

1. Button
2. Pre-installed CR2032 battery
3. Double-sided tape
4. Quick start guide

Warranty

The warranty for the products manufactured by the Limited Liability Company “Ajax Systems Manufacturing” is valid for 2 years after purchase and does not extend to the bundled battery.

If the device does not function properly, we recommend that you first contact the support service as technical issues can be resolved remotely in most cases.

Functional elements

1. Alarm button
2. Indicator lights
3. Button mounting hole

Operating principle

Button is a wireless panic button that, when pressed, transmits an alarm to users, as well as to the security company’s CMS. In Control mode, Button allows you to control Ajax automation devices with a short or long press of a button.

In panic mode, the Button can operate as a panic button and signal about a threat, or notify of the need for auxiliary help, or inform about the intrusion, fire, gas alarm, or leakage. You can select the type of alarm in the button settings. The text of alarm notifications depends on the selected type, as well as the event codes transmitted to the central monitoring station of the security company (CMS).

The Button is equipped with protection against accidental press and transmits alarms at a distance of up to 1,300 m from the hub. Please be aware that the presence of any obstructions that impede the signal (for example, walls or floors) will reduce this distance.

Button is easy to carry around. You can always keep it on a wrist or a necklace. The device is resistant to dust and splashes.

Button has the Battery charge auto-check option. When enabled, the system once a day checks the battery state of the button. If the auto-check is disabled, the battery state updates only when the device is pressed.

Adding to the system

Before adding a device

1. Install the Ajax app.
2. Log in to your account or create a new one.
3. Select a space or create a new one.
   What is a space
   How to create a space
   The space functionality is available for apps of such versions or later:

   • Ajax Security System 3.0 for iOS;
   • Ajax Security System 3.0 for Android;
   • Ajax PRO: Tool for Engineers 2.0 for iOS;
   • Ajax PRO: Tool for Engineers 2.0 for Android;
   • Ajax PRO Desktop 4.0 for macOS;
   • Ajax PRO Desktop 4.0 for Windows.
4. Add at least one virtual room.
5. Add a compatible hub to the space. Ensure the hub is switched on and has internet access via Ethernet, Wi-Fi, and/or mobile network.
6. Ensure the space is disarmed, and the hub is not starting an update by checking statuses in the Ajax app.

Connecting to the hub

1. Open the Ajax app and select the space where you want to add the button.
2. Go to the Devices  tab and click Add device.
3. Name the device, scan its QR code (located on the package) or enter it manually, select a room and a group (if group mode is enabled).
4. Click Add and the countdown will begin.
5. Hold the button for 7 seconds. When the Button is added, the LEDs will flash green once.

For detection and pairing, the Button must be located within the hub radio communication zone (on the single protected object).

The connected button will appear in the list of hub devices in the application. Updating the statuses of the device in the list does not depend on the polling time value in the hub settings. Data is updated only by pressing the Button.

The Button only works with one hub. When connected to a new hub, the button Button stops transmitting commands to the old hub. Note that after being added to the new hub, the Button is not automatically removed from the device list of the old hub. This must be done manually through the Ajax application.

States

Button states can be found in the Ajax app:

Settings

You can adjust the device parameters in the settings section:

Operating indication

Button status is indicated with red or green LED indicators.

Use cases

Panic Mode

In the panic button mode, Button can call security or help, as well as alert of an emergency by activating sirens and sending other users a notification in the app. In the Button settings, you can select one type of alarm out of eight:

• Intrusion
• Fire
• Auxiliary alarm
• Panic button
• Gas alarm
• Malfunction
• Leakage
• Custom (not sent to the security company monitoring station)

The type of alarm determines the event code sent to the security company monitoring station (CMS) and the notification text received by the user. This ensures the accurate response to the threat.

Note that in Panic Mode, pressing the Button will raise an alarm regardless of the system security mode.

Button can be installed on a flat surface or carried around. To install on a flat surface (for example, under the table), secure the Button with double-sided adhesive tape. To carry the Button on the strap: attach the strap to the Button using the mounting hole in the main body of the Button.

Control Mode

Button can be used to control the automation devices. In Control mode, the Button has two pressing options: short and long (the button is pressed for more than 3 seconds). These pressings can trigger the execution of an action by one or more automation devices: Relay, WallSwitch, or Socket.

To bind an automation device action to a long or short press of a Button:

1. Open the Ajax app and go to the Devices  tab.
2. Select Button in the list of devices and go to settings by clicking the gear icon .

3. Select the Control mode in the Operation mode section. Click on the actual Button device to save the changes
4. Go to the Scenarios menu. Click Create Scenario if you are creating a scenario for the first time, or Add Scenario if scenarios have already been created in the security system.

5. Select a pressing option to run the scenario: Short press or Long press.

6. Select the automation device to execute the action.

7. Enter the Scenario Name and specify the Device Action to be executed by pressing the Button.
   • Switch on
   • Switch off
   • Switch the state
   The Device Action setting is unavailable when configuring a scenario for the automation devices operating in pulse mode. During the scenario execution, such devices will close/open the contacts for a set time. The operating mode and pulse duration are set in the automation device settings.

8. Click Next. The scenario will appear in the list of device scenarios.

Mute Interconnected Fire Detectors Alarm

By pressing the Button, the interconnected fire detectors alarm can be muted (if the corresponding operating mode of the button is selected). The reaction of the system to pressing a button depends on the state of the system:

• The Interconnected Fire Detectors Alarm have already propagated — by the first press of the Button, all fire detectors sirens are muted, except for those that registered the alarm. Pressing the button again mutes the remaining detectors.
• The interconnected alarms delay time lasts — the siren of the triggered Ajax fire detector is muted by pressing.

Placement

Button can be fixed on a surface or carried around.

How to fix Button

To fix Button on a surface (e. g. under a table), use Holder.

To install the button in the holder:

1. Choose a location to install the holder.
2. Press the button to test whether the commands can reach the hub. If not, choose another location or use a radio signal range extender.
   When connecting Button via radio signal range extender, note that Button does not automatically switch between the radio networks of the radio signal extender and the hub. You can assign Button to another hub or range extender manually in the app.

3. Fix Holder on the surface using the bundled screws or double-sided adhesive tape.
4. Put Button into the holder.

How to carry around Button

The button is convenient to carry with you thanks to a special hole on its body. It can be worn on the wrist or around the neck, or hung on a key ring.

Button has an IP55 protection rating. This means that the device body is protected from dust and splashes. Tight buttons are recessed into the body and software protection helps to avoid accidental pressing.

Maintenance

Clean the button body from dust, cobwebs and other contaminants as they appear. Use a soft, dry cloth for cleaning appliances. Never use substances containing alcohol, acetone, gasoline and other active solvents to clean the Button.

The pre-installed battery provides up to 5 years of Button operation in normal use (one press per day). More frequent use may reduce battery life. You can check battery level in the Button states in the Ajax app.

The pre-installed battery is sensitive to low temperatures and if the key fob is cooled significantly, the battery level indicator in the app may show incorrect values until the key fob becomes warmer.

The battery level value is updated each time the button is pressed.

When the battery has run down, the user will receive a notification in the Ajax app, and the LED indicator will smoothly light up red and go out each time the button is pressed.

Technical specifications

Complete Set

1. Button
2. Pre-installed CR2032 battery
3. Double-sided tape
4. Quick start guide

Warranty

The warranty for the products manufactured by the Limited Liability Company “Ajax Systems Manufacturing” is valid for 2 years after purchase and does not extend to the bundled battery.

If the device does not function properly, we recommend that you first contact the support service as technical issues can be resolved remotely in most cases.

Appearance

1. Pass

2. Tag

Operating principle

Tag and Pass allow you to manage an object’s security without an account, access to the Ajax app, or knowing the password — all it takes is activating a compatible keypad and putting the key fob or card to it. The security system or a specific group will be armed or disarmed.

To quickly and securely identify users, KeyPad Plus uses the DESFire® technology. DESFire® is based on the ISO 14443 international standard and combines 128-bit encryption and copy protection.

Tag and Pass usage is recorded in the events feed. The system administrator can at any time revoke or restrict the access rights of the contactless identification device through the Ajax app.

Tag and Pass can work with or without user binding, which affects the notification texts in Ajax app and SMS.

Tag and Pass can work with several hubs at the same time. The maximum number of hubs in the device memory is 13. Keep in mind that you need to bind a Tag or Pass to each of the hubs separately through the Ajax app.

The maximum number of Tag and Pass devices connected to a hub depends on the hub model. At the same time, the Tag or Pass does not affect the total limit of devices on the hub.

One user can bind any number of Tag and Pass devices within the limit of contactless identification devices on the hub. Keep in mind that devices remain connected to the hub even after all keypads have been removed.

Sending events to the monitoring station

The Ajax security system can connect to the monitoring station and transmit events to the CMS via SurGard (Contact-ID), SIA (DC-09), ADEMCO 685, and other proprietary protocols. A complete list of supported protocols is available here.

When a Tag or Pass is bound to a user, arm and disarm events will be sent to the monitoring station with the user ID. If the device is not bound with the user, the hub will send the event with the device identifier. You can find the device ID in the Status menu.

Adding to the system

Before adding a device

1. Install the Ajax app. Create an account. Add a hub to the app and create at least one room.
2. Make sure that the hub is on and has access to the internet (via Ethernet cable, Wi-Fi, and/or mobile network). You can do this in the Ajax app or by looking at the hub logo on the front panel — the hub lights white or green when connected to the network.
3. Make sure the hub is not armed nor updates by looking at its status in the Ajax app.
4. Make sure a compatible keypad with DESFire® support is already connected to the hub.
5. If you want to bind a Tag or Pass to a user, make sure that the user’s account has already been added to the hub.

How to add a Tag or Pass to the system

1. Open the Ajax app. If your account has access to multiple hubs, select the one to which you want to add a Tag or Pass.
2. Go to the Devices  tab.
   Make sure the Pass/Tag Reading feature is enabled in at least one keypad settings.

3. Click Add Device.
4. From the drop-down menu, select Add Pass/Tag.
5. Specify the type (Tag or Pass), colour, device name, and name (if necessary).
6. Click Next. After that, the hub will switch to the device registration mode.
7. Go to any compatible keypad with Pass/Tag Reading enabled, activate it — the device will beep (if enabled in the settings), and the backlight will light up. Then press the disarming key . The keypad will switch to the access device logging mode.
8. Put Tag or Pass with the wide side to the keypad reader for a few seconds. It is marked with wave icons on the body. Upon successful addition, you will receive a notification in the Ajax app.